4/10 Poor
Alison
Travelled with partner
8 Apr 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
First time we stayed here!
The survey is asking us what we liked. We liked leaving.
We saw pubic hair in the bath tub when neither of us had taken a shower yet; needless to say, we were upset and let the front desk know.
The room was so tiny that only one person could be off the bed at a time because there was no room to move. The ad boasted a huge room with a fireplace in the photo, and it was fake; just lights and not even fake logs with propane. So they should not be advertising rooms with fireplaces if the fireplaces are only decorations.
At 9:20 AM (checkout is 11:00, I believe) a maid walked right into the room and I was undressed. Granted, my husband had knocked the Do Not Disturb sign off the door when he went to get coffee, but still, don't they knock?
Lastly, our room was the first off the lobby, and when I say first, I mean the doorframe began immediately adjacent to the lobby. It was loud and had no privacy. Overall? We would never stay here again. They didn't care a hoot about impressing new guests and they clearly don't clean bathrooms between guests.
Alison
Stayed 1 night in Apr 2024