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Reviews of Just Sleep Jiao Xi

3.5 out of 5
Just Sleep Jiao Xi
No.8, Ln. 24, Deyang Rd., Jiaoxi, Yilan County

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 1000 reviews" "
Rating 8 - Good. 387 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities
We were given a 4 bedder instead of 2. And there is an attached hot spring bath. Whoa… it’s very relaxing to soak in the hot spring after a long day of traveling. The staff were super friendly n caring.. they help us to bring our luggage’s out during the earthquake on 3/4/2024.. very safe indeed as their emergency power cut in very fast. In the midst of chaotic, they didn’t forget to offer us another 2 bottles of mineral water during the check out.
Stayed 1 night in Apr 2024

10/10 Excellent

Joo San

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay at this hotel. Breakfast was really good, service crew was friendly and helpful. I would definitely consider staying here again if I am in Yilan / Jiaoxi.
Stayed 3 nights in Mar 2024

10/10 Excellent

JenKway

Travelled with family
Liked: Amenities
Staffs are friendly and helpful. Facilities are clean. Location is convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yu-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cindy Lin Resident Manager, Just Sleep on 13 Jan 2024
Dear valued guest,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property above my expectation, well return for sure
Stayed 1 night in Dec 2023
Response from Cindy Lin Resident Manager, Just Sleep on 13 Jan 2024
Dear valued guest,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep

8/10 Good

Deb

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely breakfast nice succeed time and GREAT BED ! The property is starting to look dates though with lots of chips, across and damp sitting with lot
Stayed 2 nights in Aug 2023
Response from Resident Manager, Just Sleep on 18 Aug 2023
Dear Deb,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep

8/10 Good

Sheng Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20230714 住後心得
1. 浴室佔了四人房的1/3，是蠻大的，不過就顯得室內小了點。 2. 隔音不太好。 3. 裸湯大眾池在地下室，所以泡了10分鐘就離開，小巧乾淨，但還是覺得房間的池有對外空氣比較舒服。 4. 游泳池其是只能說是戲水池，小小的。 5. 下午茶、早餐 樣式口味 都推薦。 6. 整體環境是舒服的。
Delicious breakfast!
Stayed 1 night in Jul 2023
Response from Just Sleep on 30 July 2023
Dear valued guest Sheng Yi,Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep

8/10 Good

Jia Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Just Sleep on 14 May 2023
Dear valued guest Jia Hui ,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Chelsea FangResident Manager, Just Sleep

8/10 Good

Yen Li

Stayed 1 night in Mar 2023
Response from Just Sleep on 6 Apr 2023
Dear valued guest Yen Li ,Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep

6/10 Okay

Tak Yung

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed in this property 4-5 years ago and I found it quite ok last time. For this stay, I was quite disappointed as the room was dated and along the windows were full of black marks of mould. It looks horrible. Also, the layout of the 2-bed Japanese room wasted a lot of space. Bedroom area is small and not practical in use. I definitely won’t stay in this hotel again.
Response from Just Sleep on 6 Apr 2023
Dear valued guest Tak Yung ,Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future.Cheers,Cindy LinResident Manager, Just Sleep

8/10 Good

Ya Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from 捷絲旅 宜蘭礁溪館駐店經理 Cindy Lin 林筱涵 敬上 on 3 Jan 2023
親愛的 Ya Hui 貴賓，您好! 非常感謝您選擇入住捷絲旅宜蘭礁溪館，很榮幸整體住宿品質以及服務團隊的親切接待，能深受您的喜愛，您的寶貴意見是我們不斷提升服務品質的最大動力! 希望服務團隊的親和力能帶給您賓至如歸的感受，期待您下一次的到訪，讓我們再次為您服務。敬祝　順心安康

10/10 Excellent

YUMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay and hot spring
Stayed 1 night in Aug 2022
Response from JUSTSLEEP on 7 Sept 2022
親愛的貴賓，您好! 非常感謝您選擇入住捷絲旅並撥冗評分，期待您下一次的到訪，讓我們再次為您服務。敬祝　順心安康捷絲旅 台灣區總經理 陳惠芳 敬上

10/10 Excellent

Tingju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, good service, fabulous breakfast!
Stayed 1 night in Feb 2022
Response from 捷絲旅 台灣區總經理 陳惠芳 敬上 on 23 Feb 2022
親愛的貴賓，您好! 非常感謝您選擇入住捷絲旅並撥冗評分，期待您下一次的到訪，讓我們再次為您服務。 敬祝　順心安康

8/10 Good

YU-CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That’s nice and pretty stay for my vacation.
Stayed 1 night in Dec 2021
Response from Just Sleep Jiaoxi on 12 Jan 2022
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast (even during the pandemic). Superb tub in the room.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from 捷絲旅 台灣區總經理 陳惠芳 敬上 on 26 Jan 2021
親愛的貴賓，您好! 感謝您選擇入住捷絲旅並撥冗評分，您的回饋正是我們不斷提升服務品質的最大動力，衷心期待您下一次的到訪，給予我們再次為您服務的機會。 敬祝　順心安康

10/10 Excellent

Yuanta

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2020
Response from 捷絲旅 台灣區總經理 陳惠芳 敬上 on 15 Dec 2020
親愛的 Yuanta，您好! 感謝您選擇入住捷絲旅並撥冗評分，您的回饋正是我們不斷提升服務品質的最大動力，衷心期待您下一次的到訪，給予我們再次為您服務的機會。 敬祝　順心安康

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020
Response from 捷絲旅 台灣區總經理 陳惠芳 敬上 on 24 Nov 2020
親愛的貴賓，您好! 非常感謝您選擇入住捷絲旅並撥冗評分，期待您下一次的到訪，讓我們再次為您服務。 敬祝　順心安康

8/10 Good

Chinyi

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from 捷絲旅 台灣區總經理 陳惠芳 敬上 on 14 Sept 2020
親愛的Chinyi，您好! 感謝您選擇入住捷絲旅並撥冗評分，您的肯定正是我們不斷提升服務品質的最大動力，希望服務團隊的親和力能帶給您賓至如歸的感受，衷心期待您下一次的到訪，給予我們再次為您服務的機會。 敬祝　順心安康

8/10 Good

How Him

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
I was waken by the cigarette smoke during the midnight in a non-smoking suite
Stayed 1 night in Jun 2020
Response from Taiwan Area General Manager, Just Sleep on 3 July 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Taiwan Area General Manager, Just Sleep on 3 July 2020
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Chungpi

Stayed 1 night in Apr 2020
Response from Taiwan Area General Manager, Just Sleep on 7 May 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

4/10 Poor

HASAN

Disliked: Cleanliness
- Over priced in the weekend. - the room is so small compared to the price. - Front desk called me after checking out and told me that I took the soap bottle! although there was no soap bottle when I checked in.
Stayed 1 night in Feb 2020
Response from Taiwan Area General Manager, Just Sleep on 24 Mar 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room onsen pool is big enough for you. Room size is relatively small but okay for you. Thoughtful of the hotel to provide slippers for guests. Location is about 5 mins walk from Jiaoxi Train Station, pretty convenient. Only downside is the outdoor pool is too open in the public, makes it awkward for people to be soaking in there. Basement pool is pretty okay, but will be more comfortable soaking in your own room. Overall, good experience!
Stayed 1 night in Mar 2020
Response from Taiwan Area General Manager, Just Sleep on 24 Mar 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room’s small and clean but there’s some dirt mark on the wall.
Stayed 3 nights in Feb 2020
Response from Taiwan Area General Manager, Just Sleep on 24 Mar 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Taiwan Area General Manager, Just Sleep on 25 Feb 2020
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hot spring bathtub
Great location, nice hot spring bathtub. Room is not big but good value of the price.
Stayed 1 night in Feb 2020
Response from Taiwan Area General Manager, Just Sleep on 21 Feb 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room with snacks
The service and checking in of the hotel was excellent. In addition, the in-room hotspring tub was amazing. There are also options to purchase food/snacks around the hotel. The hotel also provided complimentary cup noodles, local products and canned drinks (apart from the usual bottled waters).
Stayed 1 night in Jan 2020
Response from Taiwan Area General Manager, Just Sleep on 21 Feb 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

hing pong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good
Stayed 2 nights in Jan 2020
Response from Taiwan Area General Manager, Just Sleep on 5 Feb 2020
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Taiwan Area General Manager, Just Sleep on 5 Feb 2020
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Thong, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great and functional. The hotel is near the bus and train stations, and close to the eating places. The hotel has a special kids room where kids can play, read and colour.
Stayed 2 nights in Dec 2019
Response from Taiwan Area General Manager, Just Sleep on 27 Dec 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Taiwan Area General Manager, Just Sleep on 18 Nov 2019
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, offer drinks and biscuits on arrival. Lots of seat at level 1 for resting and interaction.
Stayed 1 night in Oct 2019
Response from Taiwan Area General Manager, Just Sleep on 24 Oct 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Taiwan Area General Manager, Just Sleep on 15 Oct 2019
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Yoonseop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Taiwan Area General Manager, Just Sleep on 15 Oct 2019
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Taiwan Area General Manager, Just Sleep on 7 Oct 2019
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with everything nearby.
Stayed 1 night in Sep 2019
Response from Taiwan Area General Manager, Just Sleep on 20 Sept 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the room is spaciois and cosy.
Stayed 4 nights in Aug 2019
Response from Taiwan Area General Manager, Just Sleep on 11 Sept 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big warm indoor hot spring pool. In room individual hot spring pool is huge enough for 2 and even up to 4! Very nice shower gel & shampoo provided. Friendly staff, if you would need a local taxi, just proceed to counter and request for help.
Stayed 2 nights in Jun 2019
Response from Taiwan Area General Manager, Just Sleep on 1 July 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

6/10 Okay

Verified traveller

Air con broke down, had to call the hotel staff at 11pm for a change of room. Room is tiny.
Stayed 1 night in Jun 2019
Response from Taiwan Area General Manager, Just Sleep on 26 June 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Taiwan Area General Manager, Just Sleep on 20 June 2019
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Taiwan Area General Manager, Just Sleep on 20 June 2019
Dear valued guest, Thanks for your feedback. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each stay. Hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Staff provides excellent services and are very friendly. Environment is relaxing.
Stayed 3 nights in May 2019
Response from Taiwan Area General Manager, Just Sleep on 4 June 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and provided excellent services. For example, they understand my mom’s preference and suggest places and food that suit her. We are delighted with your stay in Just Sleep Jiao Xi.
Stayed 2 nights in May 2019
Response from Taiwan Area General Manager, Just Sleep on 4 June 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything that you need to stay overnight! It's also a clean and cosy place. The only thing I am a little concerned is that the basic Japanese style double room is a little small comparing to its price, but the bathroom is larger than its bed though.
Stayed 2 nights in May 2019
Response from General Manager, Just Sleep on 27 May 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable place. Love the hot spring in the room.
Stayed 3 nights in May 2019
Response from General Manager, Just Sleep on 14 May 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay 👍
It was an extremely good stay. Far exceeded my expectations.The tatami mat is extremely comfortable and I enjoyed the private hot spring bath in my room. The location of the hotel is great with good foods nearby. I would definitely return to this hotel.
Stayed 3 nights in Apr 2019
Response from General Manager, Just Sleep on 14 May 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Taiwan Area General Manager, Just Sleep

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not bad
For the price, it’s not bad because there’s an onsen tub in every room. However I don’t think it’s the most clean. There were black bits floating in the big public onsen bath. Staff is friendly and helpful and bed is comfortable. So overall, it’s not bad for the price.
Stayed 1 night in Apr 2019
Response from General Manager, Just Sleep on 2 May 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Area General Manager, Just Sleep

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
Place is old and dusty for certain room. Was given a upgrade which was good. Reception was Friendy but asked myself to check on internet myself when I asked things. Seem unable to converse in simple English. But the ladies in charge of bkf was good who can direct me to more tourist spots.good job there.
Stayed 3 nights in Mar 2019
Response from General Manager, Just Sleep on 29 Apr 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We sincerely apologize for the frustration and inconvenience that you may experience at our hotel. Your feedback is extremely valuable to us, as we are always seeking the enhancement of our service standard with each and every stay. We have immediately reviewed the issues you’ve mentioned and take action to solve the problem. Please do not hesitate to reach out to us anytime if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to welcome you back in the very nearest future. Cheers, Cindy Chen Area General Manager, Just Sleep

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the hot spring in the room and there are many varieties for the breakfast.
Stayed 1 night in Mar 2019
Response from General Manager, Just Sleep on 20 Mar 2019
Dear valued guest, Thank you for choosing to stay at Just Sleep during your recent trip. We are delighted to learn that you had a nice stay with us. Your wonderful comments are the best encouragement to us and we would definitely share your compliments with our team. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen Area General Manager, Just Sleep