Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Cramim by Isrotel exclusive

5 out of 5
Cramim by Isrotel exclusive
Kiryat Anavim, Mateh Yehuda

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 433 reviews" "
Rating 8 - Good. 86 out of 433 reviews" "
Rating 6 - Okay. 30 out of 433 reviews" "
Rating 4 - Poor. 8 out of 433 reviews" "
Rating 2 - Terrible. 3 out of 433 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure pleasure
Amazing hotel, pampering, very friendly staff. The hotel has a luxurious spa and the pool area is clean and maintained. The staff takes care of constant care, cleanliness and well-being of the guests. The restaurant has a variety of food.
Stayed 2 nights in Aug 2023
Response from Dorinm on 4 Sept 2023
Dear Marianna,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

ITAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dorinm on 31 Aug 2023
Dear ITAY,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2023
Response from Dorinm on 16 Aug 2023
Dear Mark,It was a pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Dorinm on 16 Aug 2023
Dear jacob,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing
Stayed 1 night in Aug 2023
Response from Dorinm on 7 Aug 2023
Dear Yael,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Pessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
I had a wonderful vacation. The pools and facilities are lovely and the views are beautiful. The staff are friendly and helpful. Especially "UDI" the manager, who went out of his way to accommodate my request for a wine tasting in English with their sommelier. The breakfast was fabulous and the dinner was delicious. Thank you for a wonderful stay at Cramim- my happy place in Jerusalem!
Stayed 1 night in Jul 2023
Response from Dorinm on 23 July 2023
Dear Pessy,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic, quiet hotel
Fabulous hotel. The swimming pools are wonderful, the spa is beautiful, the food was magnificent, room was spotless and comfortable. Service was top notch.
Stayed 1 night in Jul 2023
Response from Dorinm on 12 July 2023
Dear Dov,It was a pleasure to read of your satisfaction with the service you received during your recent stay in the Isrotel Cramim Hotel as well as its lovely swimming pools and it will be a further pleasure to convey your kind words to all concerned. We look forward to welcoming you for your next stay with us.Best RegardsDorin

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dorinm on 12 July 2023
Dear Eric,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Dorinm on 13 June 2023
Dear George,It was a pleasure to see of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectationsWe look forward to hosting you again for future stays with us.Best RegardsDorin

10/10 Excellent

maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Spa....like no other. As Mia says this is the Anti-Motel6 Perfection
Stayed 2 nights in Jun 2023
Response from Dorinm on 7 June 2023
Dear maurice,It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the future.Best Regards,Dorin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Dorinm on 11 May 2023
Dear Guest,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Dorinm on 27 Apr 2023
Dear leonid,It was a pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Lonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Dorinm on 3 Apr 2023
Dear Lonia,It was a pleasure to see your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best RegardsDorin

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Dorinm on 15 Mar 2023
Dear Paula,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

NIRIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Dorinm on 12 Mar 2023
Dear NIRIT,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

Ann K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practically perfect.
Practically perfect. Comfort at every turn, in a serene atmosphere. You might come for the spa, but it's worth a trip just for the food, which is absolutely outstanding.
Stayed 1 night in Feb 2023
Response from Dorinm on 1 Mar 2023
Dear Ann K,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeededWe will be happy to see you again in the futureBest RegardsDorin

6/10 Okay

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Dorinm on 20 Feb 2023
Dear Alan,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Dorinm on 20 Dec 2022
Dear galit,It was a pleasure to seethat your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

mindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spa, wonderful rooms. While staff was very friendly, there were a number of times where they “handed off” a question or an issue that they could have resolved on their own instead of referring us to another department. Also there were many different coffee choices in the room but zero tea choices so could not get tea when the restaurant was closed.
Stayed 2 nights in Nov 2022
Response from Dorinm on 4 Dec 2022
Dear Guest,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.It is feedback like this that we learn from and use to improve.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

2/10 Terrible

Sharon

Stayed 2 nights in Nov 2022
Response from Dorinm on 27 Nov 2022
Dear Sharon,I was sorry to see that your last vacation at our hotel did not match your expectations.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing day, good food, very comfort room
Stayed 1 night in Nov 2022
Response from Dorinm on 16 Nov 2022
Dear Amnon,It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We look forward to hosting you again in the futureBest RegardsDorin

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a relaxing high end place with good breakfast and service
Stayed 1 night in Oct 2022
Response from Dorinm on 27 Oct 2022
Dear Seth,It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

James, Atlanta

Stayed 1 night in Oct 2022

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We enjoyed every minute of our stay!
Stayed 1 night in Oct 2022
Response from Dorinm on 23 Oct 2022
Dear Moshe,It was a pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin

6/10 Okay

Alon Zeev

Stayed 1 night in Oct 2022
Response from Dorinm on 11 Oct 2022
Dear Alon Zeev,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your review.We will be happy to see you again in the future.Best RegardsDorin

6/10 Okay

Matan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We paid a lot of money to stay in the hotel and the spa was full so we didn’t have the chance to use it. If we should have called first that’s ok but no one let us know. Furthermore, the air conditioning didn’t work all night and the room was very hot so we couldn’t sleep well. We expected to have a much better experience compering to the amount of money we paid.
Stayed 1 night in Oct 2022
Response from Dorinm on 11 Oct 2022
Dear Matan,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your review.I will explain that on the dates of your vacation, many guests made sure to order treatments ahead of time, thus all the treatments were reserved for those dates and it was not possible to arrange a spa treatment for you during that weekend.In this case, I would recommend calling the treatment coordination department and ordering treatment ahead of time.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

4/10 Poor

Eyal

Stayed 1 night in Sep 2022
Response from Dorinm on 28 Sept 2022
Dear Eyal,I was sorry to read that your last vacation at our hotel did not match your expectations.Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails.There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills.The exclusive Cramim spa presents a wealth of beauty and body pampering opportunities to help you relax and recharge. Feel rejuvenated after enjoying the heated indoor pool, Turkish bath, and fitness room.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

8/10 Good

yosef

Stayed 1 night in Aug 2022
Response from Dorinm on 31 Aug 2022
Dear yosef,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin

10/10 Excellent

manuela

Stayed 3 nights in Aug 2022
Response from Dorinm on 14 Aug 2022
Dear manuela, The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards, Dorin

6/10 Okay

Valentina

Stayed 3 nights in Jul 2022
Response from Dorinm on 24 July 2022
Dear Valentina, Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

10/10 Excellent

Geoffrey

Stayed 3 nights in Jun 2022
Response from Dorinm on 19 July 2022
Dear Geoffrey, It was a pleasure to see your review regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a delightful spa experience in a quiet area of Jerusalem mountains.
Stayed 1 night in Jun 2022
Response from Dorinm on 26 June 2022
Dear benjamin, It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

10/10 Excellent

sivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Dorinm on 9 June 2022
Dear sivan, It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

8/10 Good

Asaf

Stayed 1 night in May 2022
Response from Dorinm on 2 June 2022
Dear Asaf, It was a pleasure to see your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations We look forward to hosting you again in the future. Best Regards, Dorin

10/10 Excellent

Aviya

Stayed 1 night in May 2022
Response from Dorinm on 22 May 2022
Dear Aviya , Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails. There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills. The vineyards around the hotel grow aromatic Gewürztraminer and ever-popular Cabernet grapes, and, during harvest season, hotel guests can even participate in the harvesting. Don't miss the chance to sample local wines at the Imperial Red Bar, or at the Wine Boutique, which offers tastings and workshops. The exclusive Cramim spa presents a wealth of beauty and body pampering opportunities to help you relax and recharge. Feel rejuvenated after enjoying the heated indoor pool, Turkish bath, and fitness room. It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future. Best Regards, Dorin

10/10 Excellent

Rakefet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Apr 2022
Response from Dorinm on 2 May 2022
Dear Rakefet , It was a real pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future. Best Regards Dorin

8/10 Good

Julius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a rest.
Stayed 2 nights in Apr 2022
Response from Dorinm on 17 Apr 2022
Dear Julius Wotif, It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Excellent

RONIT

Stayed 2 nights in Mar 2022
Response from Dorinm on 23 Mar 2022
Dear RONIT, It was a real pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails. There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills. The vineyards around the hotel grow aromatic Gewürztraminer and ever-popular Cabernet grapes, and, during harvest season, hotel guests can even participate in the harvesting. Don't miss the chance to sample local wines at the Imperial Red Bar, or at the Wine Boutique, which offers tastings and workshops. The exclusive Cramim spa presents a wealth of beauty and body pampering opportunities to help you relax and recharge. Feel rejuvenated after enjoying the heated indoor pool, Turkish bath, and fitness room. We look forward to hosting you again in the future. Best Regards Dorin

4/10 Poor

karin

Stayed 1 night in Mar 2022
Response from Dorinm on 15 Mar 2022
Dear karin, I was sorry to read that your last vacation at our hotel did not match your expectations. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

10/10 Excellent

Avner

Stayed 2 nights in Mar 2022
Response from Dorinm on 20 Mar 2022
Dear Avner , Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

Seffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Dorinm on 28 Feb 2022
Dear Seffi, It was such a pleasure to see your review regarding your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

8/10 Good

Kobi

Stayed 2 nights in Jan 2022
Response from Dorinm on 6 Feb 2022
Dear Kobi, Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review. We were happy to see that you enjoyed our hotel. We look forward to welcoming you for your next stay with us. Best Regards Dorin

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021
Response from Dorinm on 2 Jan 2022
Dear Guest, The Isrotel hotel chain places guests inquiries and matters in primary importance, learns from them and draws conclusions. We are devoted to ensuring the well-being of our guests and our main value is to provide them with an enjoyable and unforgettable vacation with courteous and professional service. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in Dec 2021
Response from Dorinm on 29 Dec 2021
Dear Aaron, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Dorinm on 21 Dec 2021
Dear Lior, It was a pleasure to see your review regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable. Best Regards Dorin

8/10 Good

Barak

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Dorinm on 14 Dec 2021
Dear Barak, Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails. There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills. The vineyards around the hotel grow aromatic Gewürztraminer and ever-popular Cabernet grapes, and, during harvest season, hotel guests can even participate in the harvesting. Don't miss the chance to sample local wines at the Imperial Red Bar, or at the Wine Boutique, which offers tastings and workshops. Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review. We will be happy to see you again in the future Best Regards Dorin

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay.
The hotel is lovely, with world class spa facilities and two very nice outdoor pools. The rooms are modern. Breakfast was wonderful and lunch high quality. The free wine tasting program was a nice feature. My only complaint is that we requested two beds in our room which consisted of a queen size bed separated into two small twins. Otherwise, we thought our stay was lovely and we would go back.
Stayed 2 nights in Nov 2021
Response from Dorinm on 13 Dec 2021
Dear David, It was such a pleasure to read your comments regarding your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We look forward to hosting you again for future stays with us. Best Regards Dorin

4/10 Poor

Ori

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointed
The AC made a lot of noise so it was hard to sleep, the bad was uncomfortable, and there where oil stain on the bad sheets
Stayed 1 night in Dec 2021
Response from Dorinm on 9 Dec 2021
Dear Ori, I was sorry to read your comments as described in your complaint, regarding the level of cleanliness and maintenance in the room where you stayed. It will be clarified that such comments are not typical of the high standards that the Isrotel hotel chain maintains in our hotels. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin

8/10 Good

Rebecca, Herzlia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting. Excellent dining. Parking is not user-friendly. Feels like a 4.5 star resort.
Stayed 2 nights in Nov 2021
Response from Dorinm on 28 Nov 2021
Dear Rebecca, It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us. Best Regards Dorin