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Amazing hotel, pampering, very friendly staff. The hotel has a luxurious spa and the pool area is clean and maintained. The staff takes care of constant care, cleanliness and well-being of the guests. The restaurant has a variety of food.
Marianna
Stayed 2 nights in Aug 2023
Response from Dorinm on 4 Sept 2023
Dear Marianna,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the futureBest RegardsDorin
Dear ITAY,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin
Dear Mark,It was a pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin
Dear jacob,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We will be happy to see you again in the future.Best RegardsDorin
Dear Yael,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations. We will be happy to see you again in the futureBest RegardsDorin
I had a wonderful vacation. The pools and facilities are lovely and the views are beautiful. The staff are friendly and helpful. Especially "UDI" the manager, who went out of his way to accommodate my request for a wine tasting in English with their sommelier. The breakfast was fabulous and the dinner was delicious. Thank you for a wonderful stay at Cramim- my happy place in Jerusalem!
Pessy
Stayed 1 night in Jul 2023
Response from Dorinm on 23 July 2023
Dear Pessy,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the future.Best RegardsDorin
Fabulous hotel. The swimming pools are wonderful, the spa is beautiful, the food was magnificent, room was spotless and comfortable. Service was top notch.
Dov
Stayed 1 night in Jul 2023
Response from Dorinm on 12 July 2023
Dear Dov,It was a pleasure to read of your satisfaction with the service you received during your recent stay in the Isrotel Cramim Hotel as well as its lovely swimming pools and it will be a further pleasure to convey your kind words to all concerned. We look forward to welcoming you for your next stay with us.Best RegardsDorin
Dear Eric,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.We will be happy to see you again in the future.Best RegardsDorin
Dear George,It was a pleasure to see of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectationsWe look forward to hosting you again for future stays with us.Best RegardsDorin
Spa....like no other.
As Mia says this is the Anti-Motel6
Perfection
maurice
Stayed 2 nights in Jun 2023
Response from Dorinm on 7 June 2023
Dear maurice,It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the future.Best Regards,Dorin
Dear Guest,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the future.Best RegardsDorin
Dear leonid,It was a pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin
Dear Lonia,It was a pleasure to see your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best RegardsDorin
Dear Paula,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin
Dear NIRIT,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
Practically perfect. Comfort at every turn, in a serene atmosphere. You might come for the spa, but it's worth a trip just for the food, which is absolutely outstanding.
Ann K.
Stayed 1 night in Feb 2023
Response from Dorinm on 1 Mar 2023
Dear Ann K,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeededWe will be happy to see you again in the futureBest RegardsDorin
Dear Alan,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
Dear galit,It was a pleasure to seethat your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin
Beautiful spa, wonderful rooms. While staff was very friendly, there were a number of times where they “handed off” a question or an issue that they could have resolved on their own instead of referring us to another department.
Also there were many different coffee choices in the room but zero tea choices so could not get tea when the restaurant was closed.
Verified traveller
Stayed 2 nights in Nov 2022
Response from Dorinm on 4 Dec 2022
Dear Guest,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.It is feedback like this that we learn from and use to improve.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
2/10 Terrible
Sharon
23 Nov 2022
Sharon
Stayed 2 nights in Nov 2022
Response from Dorinm on 27 Nov 2022
Dear Sharon,I was sorry to see that your last vacation at our hotel did not match your expectations.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
Dear Amnon,It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We look forward to hosting you again in the futureBest RegardsDorin
Just a relaxing high end place with good breakfast and service
Seth
Stayed 1 night in Oct 2022
Response from Dorinm on 27 Oct 2022
Dear Seth,It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
Dear Moshe,It was a pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin
6/10 Okay
Alon Zeev
9 Oct 2022
Alon Zeev
Stayed 1 night in Oct 2022
Response from Dorinm on 11 Oct 2022
Dear Alon Zeev,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your review.We will be happy to see you again in the future.Best RegardsDorin
We paid a lot of money to stay in the hotel and the spa was full so we didn’t have the chance to use it. If we should have called first that’s ok but no one let us know.
Furthermore, the air conditioning didn’t work all night and the room was very hot so we couldn’t sleep well. We expected to have a much better experience compering to the amount of money we paid.
Matan
Stayed 1 night in Oct 2022
Response from Dorinm on 11 Oct 2022
Dear Matan,Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your review.I will explain that on the dates of your vacation, many guests made sure to order treatments ahead of time, thus all the treatments were reserved for those dates and it was not possible to arrange a spa treatment for you during that weekend.In this case, I would recommend calling the treatment coordination department and ordering treatment ahead of time.your comments have been taken on board for further attention by our GM and management.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
4/10 Poor
Eyal
21 Sept 2022
Eyal
Stayed 1 night in Sep 2022
Response from Dorinm on 28 Sept 2022
Dear Eyal,I was sorry to read that your last vacation at our hotel did not match your expectations.Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails.There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills.The exclusive Cramim spa presents a wealth of beauty and body pampering opportunities to help you relax and recharge. Feel rejuvenated after enjoying the heated indoor pool, Turkish bath, and fitness room.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
8/10 Good
yosef
29 Aug 2022
yosef
Stayed 1 night in Aug 2022
Response from Dorinm on 31 Aug 2022
Dear yosef,It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best Regards,Dorin
10/10 Excellent
manuela
12 Aug 2022
manuela
Stayed 3 nights in Aug 2022
Response from Dorinm on 14 Aug 2022
Dear manuela,
The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.
We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.
Best Regards,
Dorin
6/10 Okay
Valentina
22 July 2022
Valentina
Stayed 3 nights in Jul 2022
Response from Dorinm on 24 July 2022
Dear Valentina,
Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.
We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.
Best Regards
Dorin
10/10 Excellent
Geoffrey
17 July 2022
Geoffrey
Stayed 3 nights in Jun 2022
Response from Dorinm on 19 July 2022
Dear Geoffrey,
It was a pleasure to see your review regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.
Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded
We will be happy to see you again in the future
Best Regards
Dorin
a delightful spa experience in a quiet area of Jerusalem mountains.
benjamin
Stayed 1 night in Jun 2022
Response from Dorinm on 26 June 2022
Dear benjamin,
It was a pleasure reading your warm words about your recent stay in the Isrotel Cramim Hotel
We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.
Best Regards
Dorin
Dear sivan,
It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.
We shall look forward to welcoming you again in the future.
Best Regards,
Dorin
8/10 Good
Asaf
31 May 2022
Asaf
Stayed 1 night in May 2022
Response from Dorinm on 2 June 2022
Dear Asaf,
It was a pleasure to see your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations
We look forward to hosting you again in the future.
Best Regards,
Dorin
10/10 Excellent
Aviya
18 May 2022
Aviya
Stayed 1 night in May 2022
Response from Dorinm on 22 May 2022
Dear Aviya ,
Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails.
There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills.
The vineyards around the hotel grow aromatic Gewürztraminer and ever-popular Cabernet grapes, and, during harvest season, hotel guests can even participate in the harvesting. Don't miss the chance to sample local wines at the Imperial Red Bar, or at the Wine Boutique, which offers tastings and workshops.
The exclusive Cramim spa presents a wealth of beauty and body pampering opportunities to help you relax and recharge. Feel rejuvenated after enjoying the heated indoor pool, Turkish bath, and fitness room.
It was a pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.
We shall look forward to welcoming you again in the future.
Best Regards,
Dorin
Dear Rakefet ,
It was a real pleasure to read that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future.
Best Regards
Dorin
Dear Julius Wotif,
It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.
We shall be happy to see you again amongst our satisfied guests on your future stays with us.
Best Regards
Dorin
10/10 Excellent
RONIT
15 Mar 2022
RONIT
Stayed 2 nights in Mar 2022
Response from Dorinm on 23 Mar 2022
Dear RONIT,
It was a real pleasure to see that your recent stay in the Isrotel Cramim Hotel lived up to all you hoped it would be.
Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails.
There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills.
The vineyards around the hotel grow aromatic Gewürztraminer and ever-popular Cabernet grapes, and, during harvest season, hotel guests can even participate in the harvesting. Don't miss the chance to sample local wines at the Imperial Red Bar, or at the Wine Boutique, which offers tastings and workshops.
The exclusive Cramim spa presents a wealth of beauty and body pampering opportunities to help you relax and recharge. Feel rejuvenated after enjoying the heated indoor pool, Turkish bath, and fitness room.
We look forward to hosting you again in the future.
Best Regards
Dorin
4/10 Poor
karin
14 Mar 2022
karin
Stayed 1 night in Mar 2022
Response from Dorinm on 15 Mar 2022
Dear karin,
I was sorry to read that your last vacation at our hotel did not match your expectations.
We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.
Best Regards
Dorin
10/10 Excellent
Avner
13 Mar 2022
Avner
Stayed 2 nights in Mar 2022
Response from Dorinm on 20 Mar 2022
Dear Avner ,
Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.
We were happy to see that you enjoyed our hotel.
We will be happy to see you again in the future
Best Regards
Dorin
Dear Seffi,
It was such a pleasure to see your review regarding your recent stay in the Isrotel Cramim Hotel.
Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded.
We shall be happy to see you again amongst our satisfied guests on your future stays with us.
Best Regards
Dorin
8/10 Good
Kobi
3 Feb 2022
Kobi
Stayed 2 nights in Jan 2022
Response from Dorinm on 6 Feb 2022
Dear Kobi,
Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.
We were happy to see that you enjoyed our hotel.
We look forward to welcoming you for your next stay with us.
Best Regards
Dorin
Dear Guest,
The Isrotel hotel chain places guests inquiries and matters in primary importance, learns from them and draws conclusions.
We are devoted to ensuring the well-being of our guests and our main value is to provide them with an enjoyable and unforgettable vacation with courteous and professional service.
We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.
Best Regards
Dorin
Dear Aaron,
It was such a pleasure to read your comments regarding your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded
We shall be happy to see you again amongst our satisfied guests on your future stays with us.
Best Regards
Dorin
Dear Lior,
It was a pleasure to see your review regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.
We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.
Best Regards
Dorin
Dear Barak,
Cramim combines green views and fresh mountain air with fine wines from the region's many sprawling vineyards. The hotel's fascinating allure is only enhanced by its location on the outskirts of Jerusalem, surrounded by monasteries, boutique wineries, springs, and secret trails.
There are 155 beautifully-appointed suites and luxury rooms at the Cramim, with beautiful details that include elegant lighting fixtures. Most have spacious balconies that draw you outside to revel in magnificent views of the Jerusalem Hills.
The vineyards around the hotel grow aromatic Gewürztraminer and ever-popular Cabernet grapes, and, during harvest season, hotel guests can even participate in the harvesting. Don't miss the chance to sample local wines at the Imperial Red Bar, or at the Wine Boutique, which offers tastings and workshops.
Thank you for taking the time to share your experience during your recent stay at Isrotel Cramim Hotel and thank you for your wonderful review.
We will be happy to see you again in the future
Best Regards
Dorin
The hotel is lovely, with world class spa facilities and two very nice outdoor pools. The rooms are modern. Breakfast was wonderful and lunch high quality. The free wine tasting program was a nice feature. My only complaint is that we requested two beds in our room which consisted of a queen size bed separated into two small twins. Otherwise, we thought our stay was lovely and we would go back.
David
Stayed 2 nights in Nov 2021
Response from Dorinm on 13 Dec 2021
Dear David,
It was such a pleasure to read your comments regarding your recent stay in the Isrotel Cramim Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded.
We look forward to hosting you again for future stays with us.
Best Regards
Dorin
The AC made a lot of noise so it was hard to sleep, the bad was uncomfortable, and there where oil stain on the bad sheets
Ori
Stayed 1 night in Dec 2021
Response from Dorinm on 9 Dec 2021
Dear Ori,
I was sorry to read your comments as described in your complaint, regarding the level of cleanliness and maintenance in the room where you stayed.
It will be clarified that such comments are not typical of the high standards that the Isrotel hotel chain maintains in our hotels.
We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.
Best Regards
Dorin
Beautiful setting. Excellent dining.
Parking is not user-friendly.
Feels like a 4.5 star resort.
Rebecca
Stayed 2 nights in Nov 2021
Response from Dorinm on 28 Nov 2021
Dear Rebecca,
It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Cramim Hotel and that the service lived up to your expectations.
We shall be happy to see you again amongst our satisfied guests on your future stays with us.
Best Regards
Dorin