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Shangri-La Hotel - Jakarta

Hotel Class
5 out of 5

Information

Reviews

4.5 / 5Wonderful
403 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Thamrin City Shopping Mall
    18 min walk
  • Popular Location
    Plaza Indonesia
    19 min walk
  • Popular Location
    Grand Indonesia Shopping Mall
    20 min walk
  • Airport
    Jakarta (CGK-Soekarno-Hatta Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Horizon Deluxe, Room, 1 King Bed - Free Portable Wi-Fi Device

    Room Amenities

    • Sleeps 3
    More details
  • Horizon Deluxe, Room, 2 Twin Beds - Free Portable Wi-Fi Device

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 Bedroom - Free Portable Wi-Fi Device

    Room Amenities

    • Sleeps 3
    More details

About this area

Jakarta

Located in Jakarta, Shangri-La Hotel - Jakarta is in the city centre and near a train station. National Monument and Bundaran Hi are notable landmarks, and travellers looking to shop may want to visit Grand Indonesia Shopping Mall and Thamrin City Shopping Mall. Travelling with kids? Don't miss Kidzania, or check out an event or a game at Gelora Bung Karno Stadium.

What's nearby

  • Popular Location
    Thamrin City Shopping Mall - 18 min walk
  • Popular Location
    Plaza Indonesia - 19 min walk
  • Popular Location
    Bundaran Hi - 19 min walk
  • Popular Location
    Grand Indonesia Shopping Mall - 20 min walk
  • Popular Location
    Sarinah Mall - 2 min drive

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 23 min drive

Restaurants

  • Where to eat
  • SATOO – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Nishimura – Restaurant offering Japanese cuisine.
  • Rosso – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Jia – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.

About this property

Shangri-La Hotel - Jakarta

5-star, family-friendly hotel near Thamrin City Shopping Mall
4 restaurants, an outdoor pool and 3 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 661 rooms offer free WiFi, 24-hour room service and satellite TV. Guests will also find minibars, separate bathtubs and showers and coffee/tea makers.
Shangri-La Hotel - Jakarta offers 661 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include a separate bath and shower, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2016.

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 17

Special check-in instructions

There is no front desk at this property. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 3.5 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Shangri-La Hotel Jakarta
  • Shangri-La Jakarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: USD 3.5 per stay

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby activities

Where to eat

  • SATOO – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Nishimura – Restaurant offering Japanese cuisine.
  • Rosso – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Jia – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • B.A.T.S. – Restaurant with a bar offering American cuisine. Serves dinner daily.
4.5

Wonderful

5 - Excellent
251
4 - Good
121
3 - Okay
22
2 - Mediocre
5
1 - Poor
4
4.6
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Hotel is old and the furniture too and the lobby lounge area the carpet is terrible .

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very attractive and clean hotel. Staff was extremely friendly. Room was quiet and clean. The restaurant offered very good food. I would highly recommend this hotel.

Stayed 6 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel! Beautiful room, bed was soooo comfy! Bathroom spacious and lots of water pressure in the shower. The outdoor pool is truly resort-like and the gym has more than you need for a great workout, they even offer fitness, spin and yoga classes! The breakfast, lunch and dinner buffet are amazing!

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful staff willing to go out of their way to accommodate special requests. A very classy hotel in general, nothing lacking

Stayed 2 nights in Sep. 2019

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