Premium room with balcony, Sea view | Balcony
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Reviews of Hotel Sipar Plava Laguna

4 out of 5
Hotel Sipar Plava Laguna
Jadranska 78 - Punta, Umag

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 112 reviews" "
Rating 8 - Good. 33 out of 112 reviews" "
Rating 6 - Okay. 12 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Super place for the rest with children. Everything is comfortable. Our sea view was beautiful! We would like to come again😊
Stayed 10 nights in Aug 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 30 Aug 2023
Dear Olga, thank You for Your valuable feedback! We are glad to know that our services made Your stay pleasant and that You will choose us again in the future. We are looking forward to Your arrival. Best regards, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Best cleaning lady and general manager. Aquapark free of charge. Paeking only 1 eur day
Stayed 7 nights in Jul 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 6 Aug 2022
Dear Kamil, thank You for taking time to share Your opinion and your experience. We are happy to know that Your stay and the offered services were in line with Your expectation.Thank You also for Your kind words and compliments. It would be great to welcome You soon again. Regards and wishes, Martina Bernobić Gaži, Hotel General Manager

4/10 Poor

Steve

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Prijs kwaliteitverhouding zit niet juist, voor mij eerder een 3*** hotel. Ontbijt ondermaats. Geen mogelijkheid gehad om ligbedden te gebruiken aan het zwembad, handdoek-leggers zijn vanaf 6u ‘s ochtends in de weer om ligbedden te reserveren, om de rest van de dag spoorloos te blijven, hotel laat dit begaan. Kamers ook geen 4 sterren niveau, wel een heel mooi uitzicht!
Stayed 3 nights in Jul 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 22 July 2022
Dear Steve, we are sorry to read Your negative feedback. Our main aim is to ensure a great holiday time to all of our Guests and we are really sorry to know that we were not able to achieve it. As I wrote in the e-mail we are staying at Your completely disposal and I sent You all my contacts. In case You want to give us another possibility please feel free to contact me. We are sending You our best regards, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Andrej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old city of Umag is only a short walk (along the coastline) away.
Stayed 3 nights in Sep 2021
Response from Martina Bernobić Gaži, Hotel General Manager on 17 Sept 2021
Daer Andrej, thank You for taking time to share Your experience at our Hotel and for the highest score. It would be a pleasure for us to have the possibility to welcome You soon again. Best regards from Umag, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Zvonimira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Martina Bernobić on 17 Aug 2020
Dear Zvonimira, it is always a pleasure for us to get ratings like Your. Thank You for the high score and for taking time to share Your opinion with the other users.We are looking forward to Your next stay. Best regards from Umag, Martina Bernobić, Hotel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Hotel General Manager on 15 Oct 2019
Dear Guest, we are realy proud to know that our services deserves a high 5 rating grade. Thank You very much for sharing Your experience. In the hope that You will visit us again soon we are sending our best regards from Umag. Martina Bernobić, Hotel General Manager

10/10 Excellent

Gyorgy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Családi nyaralás
Minden tökéletes volt.
Stayed 5 nights in Jul 2019
Response from Martina on 27 July 2019
Dear Gyorgy, Thank you for taking the time to share such a great review of our hotel. Providing the highest level of hospitality is our number one priority and when our guests recognize this, it is the best praise. I am very happy to know that we have enabled you to enjoy your stay at Hotel Sol Sipar for Plava Laguna. I would like to thank you again for choosing Sol Sipar for your stay, where we look forward to hosting you again. Yours sincerely, Martina Bernobić General Manager

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to explore the Istrian peninsula
Our stay was great. A very nice room with a balcony, and above all for me, facilities for handicapped. Umag is a great starting off point to explore the Istrian peninsula.
Stayed 4 nights in Jul 2019
Response from Martina on 24 July 2019
Dear Deirdre, Thank you for posting your comment. We were very happy to read your positive review and are glad that we could contribute to making your stay at Hotel Sol Sipar for Plava Laguna a great experience. Thank you once again for your thoughtful feedback and we are looking forward to hosting you again at our wonderful property. With best regards, Martina Bernobić General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with view of the sea. Half board option was well worth it. Plenty of food and nice seating. Adriatic was right there and tennis was close as well.
Stayed 6 nights in Jul 2019
Response from Hotel General Manager, Martina Bernobić on 24 July 2019
Dear Guest, thank You very much for Your valuable feedback. It is nice to know that our services met Your expectations. Hope that we will have the possibility to host You again soon. Best wishes and best regards from the Sol Sipar for Plava Laguna. Martina Bernobić, Hotel General Manager

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jul 2019
Response from Martina on 13 July 2019
Dear guest, We are happy to hear you had such a great time and to hear you enjoyed our Hotel Sol Sipar so much. We hope to welcome you again at Sol Sipar for Plava Laguna. Warm regards, Martina Bernobić General Manager

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Good comfort
The hotel was nice. Good rooms and nice views. The pool needs a good clean, and the staff felt very uninterested. Umag is a beautiful city, but doesn’t offer much other than disappointing tourist attractions. We spend an evening in Novigrad, and it was a much nicer area with amazing restaurants.
Stayed 4 nights in Jul 2019
Response from Martina on 11 July 2019
Dear Anonymous, Thank you for booking Hotel Sol Sipar and for taking the time to share your experience. We are happy to hear you enjoyed your stay and we will use all your comments to try to improve. We hope that we have earned your trust to stay with us again. Warm regards, Martina Bernobić General Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel with friendly staff and great service. Right on water, excellent location.
Stayed 3 nights in May 2019
Response from Hotel General Manager on 6 June 2019
Dear Cheryl, First of all thank Oyu for taking time to share with other users Your opinion about our property. It is really a pleasure for us to get ratings like Your; it means that our main goal has been achieved; to met Guest's expectations and provide a great service. Hope that we will have the possibility to welcome You again. Best regards from Hotel Sol Sipar for Plava Laguna. Martina Bernobić, Hotel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort for a relaxing break
Choice of beach and swimming pool and 20min walk to the old town. Dinner in the a la carte restaurant is delicious.
Stayed 6 nights in Sep 2018
Response from Hotel General Manager on 3 Oct 2018
Dear Guest, thank You very much for Your valuable feedeback. It is great to know that You had a great stay and that You enjoyed the gastronomic offer. Hope that we will have the possibility to host You again, Best regards from Umag. Martina Bernobić, Hotel General Manager

10/10 Excellent

D, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel for Lazy Holidays
We spent a week in August in this hotel and very much enjoyed it. Personnel was always nice and friendly. Most of them are multilingual: good Italian, German, and Russian; English was enough to understand each other. Two pools for children (0.7m and 1.35m deep) are filled with sea water, so there is no chlorine smell . Be aware that beaches there are mostly in concrete with stairs to access the sea, but this does not bother us much since we spent most of days laying on deck-chairs near the pools and refreshing in the sea occasionally. There are a few small sand spots though but they are quite crowded usually. Food at the breakfast and dinner buffets was of a good quality and diverse enough. We would highly recommend local white wine. Red wine is not as good as white one however. Local beer (forget about German and Czech beer) is also very good since the water in Croatia is of exceptional quality. It is quite noisy on Saturdays because of evening entertainments in nearby hotels but mostly quiet over the other weekdays. Overall, this hotel is nearly perfect for lazy summer holidays. There are plenty of beach and evening entertainments around though and excursions for those who do not wish just to be grilled on the sun.

10/10 Excellent

Elena, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We have been very impressed with the hotel, especially it being 3*, which we thought was underestimation. The hotel is clean, pleasant decor, large balconies in every room, properly working aircon, convenient location for what we needed - right on the sea cost & next to the tennis school. Towels changed daily, although no beach towels provided. The sunbeds are free by the pool, but paid by the sea. The drive to the centre of Umag (where all the restaurants and shops are) is about 5 min. We enjoyed the buffet breakfasts - the food was fresh and variable and plenty. There were only a couple of small disadvantages for us - no fridge in the room and quite crowded feel about the coast (few hotel right next to each other), somehow we often felt surrounded by people & kids & noise when we walked around the Punta area. My partner didnt like the concrete beaches (we couldnt find sandy beaches in Istria), but i found them ok and very clean. Our room was facing the courts and the parking area, the view was great, but there was quite a lot of noise coming from touristic buses every morning (starting from 6am). The staff at the hotel was friendly and helpful, and trying to speak all the languages. Overall we enjoyed our holiday, if we go back to Istria, we would definetely stay in hotel Sipar again.

10/10 Excellent

Matthias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war ein wunderschöner Aufenthalt. Man hat sich schon bei der Ankunft wohlgefühlt. Das gesamte Personal war super freundlich. Es war mit Sicherheit nicht unser letzter Aufenthalt im Hotel Sipar.
Stayed 7 nights in Sep 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 3 Oct 2023
Sehr geehrter Her Matthias, vielen Dank dafür, dass Sie unser Hotel Sipar Plava Laguna als Ihre Urlaubsdestination gewählt und Ihre Eindrücke geteilt haben.Es freut uns, dass unser Hotel einen schönen Eindruck bei Ihnen hinterlassen hat. Die Kommentare unserer Gäste sind für das beste Kriterium, um die Zufriedenheit mit dem Service, den wir bieten, zu messen. Außerdem geben sie dem gesamten Team die nötige Motivation für neue Arbeitssiege. Nochmals vielen Dank für Ihre Empfehlung und wir hoffen, Sie wieder zu sehen. Mit besten Grüßen, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
😀😀😀😀👍😀😀😀
Stayed 2 nights in Sep 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 26 Sept 2023
Dear Mr. Oliver, thank You for choosing us. It is nice to know that our services deserves the highest grade. It would be great to have the opportunity to host You soon again! Regards from Umag, Martina Bernobić Gaži, Hotel General Manager

8/10 Good

Hans-Joerg, Oberdrauburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer recht neu renoviert und groß genug für eine Familie - Zustellbetten bzw. Couchbetten für die Kinder waren sehr hart - Der Pool ist anscheinend nicht beheizt und daher sehr kalt Essen war gut - Andrang und Schlange am Buffet Lage zum Meer
Stayed 6 nights in Sep 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 17 Sept 2023
Sehr geehrter Herr Hans Joerg, vielen herzlichen Dank für Ihr nettes Feedback und dass Sie sich Zeit genommen haben dieses mit uns zu teilen. Gruessen, MArtina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Josip

Liked: Cleanliness, staff & service, property conditions & facilities
Alles nur zum empfehlen
Stayed 3 nights in Sep 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 17 Sept 2023
Sehr geehrter Josip, vielen Dank für Ihren Kommentar. Wir freuen uns sehr darüber, dass Sie erneut einen rundum angenehmen Aufenthalt bei uns verbracht haben. Gruessen, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Ernst

Liked: Staff & service, property conditions & facilities
Sehr gut
Stayed 4 nights in Sep 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 17 Sept 2023
Dear Ernst, thank you very much for taking your time to write this great feedback.We are happy to welcome you back soon.Regards, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 10 Sept 2023
Sehr geehrte Angelika, Vielen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben uns zu bewerten. In der Hoffnung Sie wieder bei uns willkommen zu heißen, schicken wir Ihnen einen herzlichen Gruß. Martina Bernobić Gaži, Hotel General Manager

6/10 Okay

Dieter

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Es wurde im Hotel einiges erneuert nur eben nicht alles! Unser Zimmer war am ersten Blick super! Bei genauen hinsehen hat man 2-3 Kleinigkeiten entdeckt! Zum Beispiel müssten die silikonfugen mal erneuert werden, Matratze war unserer Empfindung zu weich! Die Umgebung und Außenanlagen ist super direkt am Meer kurzer Weg zum neuen punta Pool und 2-3 kleine Shops direkt ums Eck! Super ist auch die Pool bar. Apropos Pool dieser ist zwar super groß und ideal für Kinder nur leider fehlen zahlreiche Mosaike Fliesen und in unseren 4 Tagen haben wir nicht einmal gesehen dass die Pools gereinigt wurden! Dementsprechend war auch immer Sand an den Ecken! Liegebereich bei den Pools ist leider auch zu gering! Wer nicht vor 7 seine liege hat geht leider leer aus! Generell hatte man auch den Eindruck dass nicht nur Hotel Gäste den Pool und die Liegewiese samt liegen nutzten! In der nebensaison denken wir ist es sicher eine Reise wert aber Hauptsaison bei voller Auslastung für uns nicht optimal
Stayed 3 nights in Aug 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 30 Aug 2023
Dear Dieter, Thank you for taking the time to write a review about your recent stay.We really regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore we're very sorry to know that on this occasion we failed to meet your expectations. We would like to apologize for the bad experiences.Thank you once again for your valuable time and comments which help us to constantly review our services and to better adjust them to our guest needs.Kind regardsHotel Director, Martina Bernobić Gaži

10/10 Excellent

Meike

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles Tip-top Ein wirklich fantastischer Aufenthalt Super Kinderfreundlich Sehr sauber !!
Stayed 3 nights in Jul 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 2 Aug 2023
Sehr geehrtre Meike, ein großes Dankeschön, dass Sie sich die Zeit für dieses fantastische Feedback für uns genommen haben. Mit herzlichsten Grüßen aus Umag, Martina Bernobić Gaži, Hotel General Manager

6/10 Okay

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider ich war erstes und letztes Mal. Hotel ist mit 4 Sternen bei so höherem Preis kein Getränke bei Abendessen ist unverschämt. Bei zwei Erwachsene mit einem Kind für 10 Tage kostet noch 200 bis 300 Euro nur für Getränke.
Stayed 9 nights in Jul 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 26 July 2023
Sehr geehrter Herr Stanislav, Vielen Dank für Ihren Aufenthalt im Hotel Sipar Plava Laguna und dass Sie sich die Zeit genommen haben uns zu bewerten. Das Team und ich möchten uns hiermit für die Unannehmlichkeiten während Ihres Aufenthalts entschuldigen. Wir würden uns freuen, wenn Sie uns eine zweite Chance geben würden, um Sie zu überzeugen, dass wir es viel besser können.In der Hoffnung, dass wir die Möglichkeit haben werden, Sie wieder bei uns willkommen zu heißen, schicken wir Ihnen einen herzlichen Gruß.

6/10 Okay

Vinka

Travelled with family and small children
Liked: Staff & service
Grundsätzlich ist das Personal sehr bemüht, egal ob Kellner oder Reinigungskraft! Sie geben Ihr Bestes 😁 Essen und die Auswahl sehr gut, Kaffee (Maschine und Filterkaffee) eine Katastrophe. Jeden Tag frisches Obst! Kinderspielplätze wurden ausgiebig getestet und als gut bewertet. Es ist definitiv kein 4 Sterne Hotel! Die Betten sind zu hart, die „Behilfsbetten“ (3 Person im Zimmer) witzlos. Ein Sitzteil welches mittels Bettlaken zum Bett umfunktioniert wird ohne Auslaufschutz oder dergleichen. In den „sauberen“ Handtüchern habe ich vereinzelt fremde Haare gefunden. Die Wassertemperatur hat ständig geschwankt und war praktisch nicht einzustellen. Unser Zimmer war beim Einchecken dreckig, sodass ich die Zimmermädchen am nächsten Tag zur Gesamtreinigung „verdonnert“ habe. Beim Babypool wird kein neues Wasser eingespeist, ist ebenfalls ein Salzwasserpool. Es gibt zu wenige Liegen für die Hotelgäste. Möglichkeit um Liegen gegen Entgelt zu mieten gab es am Stand, Sonnenschirme allerdings nicht - zumindest wurde mir davon abgeraten. Neue Poolhandtücher hat man leider nicht jeden Tag bekommen können. Der eigene Aquapark öffnet erst um 10h, hoteleigenes Service war zu weit entfernt. Der Lifeguard hätte anstatt auf Armbänder auf die Kinder achten sollen! Im Schatten sitzend kann man nicht wirklich seiner Arbeit nachgehen!
Stayed 9 nights in Jul 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 26 July 2023
Sehr geehrte Frau Vinka,Vielen Dank für Ihren Aufenthalt im Hotel Sipar Plava Laguna und dass Sie sich die Zeit genommen haben uns zu bewerten. Das Team und ich möchten uns hiermit für die Unannehmlichkeiten während Ihres Aufenthalts entschuldigen. Wir würden uns freuen, wenn Sie uns eine zweite Chance geben würden, um Sie zu überzeugen, dass wir es viel besser können.In der Hoffnung, dass wir die Möglichkeit haben werden, Sie wieder bei uns willkommen zu heißen, schicken wir Ihnen einen herzlichen Gruß.

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage
Stayed 7 nights in Jul 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 17 July 2023
Sehr geehrter Herr Walter, Vielen Dank dafür, dass Sie unser Hotel als Ihre Urlaubsdestination gewählt und eine Bewertung. Wir sind sehr froh, dass Sie einen angenehmen Aufenthalt in unserem Hotel verbracht haben und danken Ihnen für Ihren netten Kommentar. Bis zu unserem nächsten Wiedersehen senden wir Ihnen unsere besten Grüße, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Halil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super.
Super fint med alt. Det eneste personale kunne være mere opmærksom på er, at mange “reservere” plads ved poolen, og næsten aldrig dukker op. Ærgerligt for dem der bruger pool området mere end andre.
Stayed 5 nights in Jul 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 15 July 2023
Dear Halil, Thank you for taking the time to share this experience with us. Details like these are vitally important to us so we know what we can do to make it better next time.With kind regards. Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 29 June 2023
Dear Mr.Markus, thank You very much for taking time to share Your Valuable feedback. It is nice to know that our services deserves the highest rating grade. It would be nice for us to have the opportunity to host You soon again. Best wishes and regards, Martina Bernobić Gaži, Hotel General Manager

8/10 Good

Bernhard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Schönes, modernes Hotel mit optimaler Strandlage. Zu Fuss etwas weit zur Altstadt von Umag. Zimmer modern und sauber, gut nutzbarer Balkon, dessen zwei Stühle für ein 4-Bett-Zimmer aber zu wenig sind. Die Betten sind sehr hart, die ausklappbaren Sessel als Bett ebenso. Tolles Frühstück, aber ungeniessbarer Kaffee aus dem Automaten. Der verfügbare Filterkafffe aus der Kanne war in Ordnung. Zwei 22kW Ladestationen für eAutos vor dem Hotel.
Stayed 7 nights in Jun 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 19 June 2023
Sehr geehrter Herr Bernhard, vielen herzlichen Dank für Ihr Feedback und dass Sie sich Zeit genommen haben dieses mit uns zu teilen. Wir hoffen, dass wir Sie sehr bald wieder willkommen heißen können.Mit freundlichen Grüßen, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Vsevolod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche und hilfsbereite Personal . Gute Zustand der Gebäude
Stayed 5 nights in Apr 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 20 Apr 2023
Dear Vsevolod, thank You for Your kind words. It is really nice to know that our services deserves the highest score. In the hope we will have the possibility to welcome You soon again we are sending You best regards, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Marco

Stayed 1 night in Apr 2023
Response from Martina Bernobić Gaži, Hotel General Manager on 13 Apr 2023
Dear Marco, thank You very much for sharing Your opinion related to the offered services. It is nice to know that we were able to ensure You a great holiday time. Hope to welcome You soon again

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel Sipar Plava Laguna hat eine TOP Lage!
Das Hotel Sipar Plava Laguna ist sehr schön und sauber. Die Einrichtung ist sehr modern. Die Poolanlage angrenzend zum Meer ist wundervoll und man kann auch die Liegestühle direkt am Meer benutzen, einfach traumhaft. Der Speisesaal ist auch stilvoll eingerichtet, einzig das anstehen am grossen Buffet ist nicht ideal gelöst. In die Alstadt von Umag braucht man zu Fuss ca.30min. , wobei der schöne Weg direkt am Meer entlang führt.
Stayed 3 nights in Sep 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 2 Oct 2022
Sehr geehrte Frau Yvonne,vielen Dank dafür, dass Sie unser Hotel Sipar Plava Laguna als Ihre Urlaubsdestination gewählt und Ihre Eindrücke geteilt haben.Wir freuen uns sehr, dass Sie mit Ihrem Urlaub sind zufrieden sind und geschrieben haben, dass unser Hotel einen Besuch wert ist. Es freut uns, dass unsere Gäste unsere Mühen erkennen. Wir denken Ihnen für Ihre Empfehlungen und würden uns geehrt fühlen, wieder Ihr Gastgeber zu sein und Ihnen noch einen weiteren herrlichen Urlaub zu bieten.Mit freundlichen Grüßen,Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Juri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also after staying for 5 days in this hotel the impression was still very positive. Worth to visit especially for families.
Stayed 4 nights in Aug 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 31 Aug 2022
Dear Juri,Thank you for taking time and leaving an amazing feedback.We are committed on providing to our dear guests beautiful moments. It’s a great honour knowing that we fulfilled all your expectations. Thank you one more time for the kind words and recommendations. It’s always a pleasure to hear the guest’s thoughts and compliments! Hope to welcome you back soon in the nearer future for another great stay, Martina Bernobić Gaži, Hotel General Manager

8/10 Good

Krenn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Anscheinend kommt es auf die Reunigungskraft an,ob es sehr sauber oder nicht so sauber ist. Wir haben einige gefragt ein paar sagen supper saubere und ein paar nicht.Schade halt, gleich beanstanden
Stayed 4 nights in Aug 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 15 Aug 2022
Sehr geehrter Herr Krenn, vielen Dank für Ihr Feedback. Dass Sie mit Ihrem Aufenthalt und den Serviceleistungen in unserem Hause nicht zufrieden waren, bedauern wir sehr. Für die Umstände und sämtlich dadurch entstandenen Unannehmlichkeiten in Bezug auf die Sauberkeit entschuldige ich mich nachdrücklich. Ich kann Ihren Unmut ganz gut nachvollziehen und so etwas darf nicht passieren.Wir wünsche Ihnen alles Gute in der Zwischenzeit und freue mich, Sie vielleicht mal persönlich in Empfang nehmen zu dürfen. Mit freundlichen Grüßen, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

jina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 25 July 2022
Dear jina, it is great to know that were we able to satisfy all Your needs and that the offered services were at the highest level. It would be great for the entire team to have the opportunity to host You soon again for another memorable holiday at our Hotel Sipar Plava Laguna. Best regards from the entire team, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Katharina

Stayed 3 nights in Jun 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 25 June 2022
Dear Katharina, iti is nice to know that our services deserves the highest score. We are pleased to know that we were able to offer You a pleasant stay and a memorable holiday. It would be nice to have the opportunity to host You soon again. Best regards and wishes from the entire team, Maertina Bernobić Gaži, Hotel General Manager

8/10 Good

Gertrud

Stayed 5 nights in Jun 2022

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, Strand, Pool, Unterkunft und Essen waren toll. Nur der angebotene Kaffee zum Frühstück wäre verbesserungswürdig.
Stayed 3 nights in May 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 17 June 2022
Dear Markus, thank You for Your feedback. We are happy to know that You had a great holiday time and we will take in consideration the mentioned negative note to improve all needed. We are waiting for Your next arrival. Best regards, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Anlage nur der Putztrupp in der Früh sollte wissen dass die Gäste um 06 Uhr 30 noch schlafen!!
Stayed 4 nights in May 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 17 June 2022
Dear Johann , thank You for Your reply, it is really nice for the entire team to get the highest score for the offered services. We are sorry if You had some inconveniences; in the morning our team from the horticulture department are preparing everything to ensure a perfect stay at the beach zone, anyhow, we will take in consideration all mentioned to ensure a great stay to all of our Guests. Best regards and wishes from Umag, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Michal

Stayed 3 nights in Apr 2022
Response from Martina Bernobić Gaži, Hotel General Manager on 17 June 2022
Dear Michal, thank You for Your reply. We are happy to know that our services deserves the highest score and that really means a lot for the entire team. It would be great to have the possibility to host You soon again. Until the next visit we are sending You our best regards, Martina Bernobić Gaži, Hotel General Manager

8/10 Good

Erich

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage direkt am Meer ist toll, auch der Sandstrand ist schön, das Zimmer entspricht den 4*, allgemein ein guter gesamt Eindruck. Beim einchecken gab es zuerst Probleme, auch beim reservieren der Liegestühle am Pool, da waren die Mitarbeiter sehr unfreundlich, wir waren 7 Personen im Hotel!!!
Stayed 5 nights in Sep 2021
Response from Martina Bernobić Gaži, Hotel General Manager on 17 Sept 2021
Sehr geehrter Herr Erich, Vielen Dank, dass Sie sich die Zeit genommen haben einen Kommentar zu verfassen und Ihre Erfahrungen mit uns teilen. Wir würden uns sehr freuen Sie bald wieder begrüßen zu dürfen. Mit den besten Grüßen, Martina Bernobić Gaži, Hotel General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War schön eine Woche.
Insgesamt war schön, sehr sauber, bei Frühstück und Abendessen sehr große Auswahl. schade, das könnte kein Bügeleisen bekommen, nur bezahlbare Bügel-Service.Keine Getränkekarte bei Abendessen.
Stayed 6 nights in Aug 2021
Response from Martina Bernobić Gaži, Hotel General Manager on 17 Sept 2021
Sehr geehrte Frau Tatjana, Vielen Dank, dass Sie sich die Zeit genommen haben einen Kommentar zu verfassen und Ihre Erfahrungen mit uns teilen. Wir würden uns sehr freuen Sie bald wieder begrüßen zu dürfen. Mit den besten Grüßen, Martina Bernobić Gaži, Hotel General Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super
Stayed 9 nights in Jul 2021
Response from Martina Bernobić, Hotel General Manager on 7 Aug 2021
Dear guest, Your review is like a small handbook of advices for our future guests! Thank you in the name of the whole team for such nice words and recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers.Comments like this one are giving us a special motivation, it’s very encouraging to know that the hard work from our staff is recognized by the guests.We use this opportunity to invite you to another visit in our Hotel where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best from Umag, MArtina Bernobić, Hotel Geenral Manager

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2021

8/10 Good

Nobuhiro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
ロケーション最高、サービス◎
朝夕2食付きプランで予約。初日到着が遅くなり夕食(ビュッフェ)提供時間に間に合わなかったが、快く特別提供いただけた。ホテル前にビーチがありアクセス抜群。朝食ドリンクの質が残念だったので、改善されるとなお良い。その他は満足。
Stayed 2 nights in Jul 2021
Response from Martina Bernobić, Hotel General Manager on 28 July 2021
Dear Guest, thank You for taking time to let us know Your opinion and for choosing our Hotel Sol Sipar for Plava Laguna. We are analyzing the Guests comments with the aim to improve the services and asure a great holiday to everyone. Receive our best regads, Martina Bernobić, Hotel General Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel! Haben sehr gut gegessen. Poolanlage in Ordnung. Strand könnte sauberere sein.Es lag sehr viel Müll,Zigarettenkippen und Flaschen herum. Das Bett hat beim nachdrehn jedesmal laute Geräusche gemacht. Man sollte unbedingt ein Zimmer mit Meerblick buchen. Preis Leistung war im Großen und ganz jedoch okay.
Stayed 3 nights in Jul 2021
Response from Martina Bernobić, Hotel General Manager on 20 July 2021
Sehr geehrter Gast, vielen Dank dafür, dass Sie unser Hotel Sol Sipar for Plava Laguna als Ihre Urlaubsdestination gewählt und Ihre Eindrücke geteilt haben. Wir freuen uns sehr, dass Sie mit Ihrem Urlaub sind zufrieden sind und geschrieben haben, dass unser Hotel einen Besuch wert ist. Es freut uns, dass unsere Gäste unsere Mühen erkennen. Wir denken Ihnen für Ihre Empfehlungen und würden uns geehrt fühlen, wieder Ihr Gastgeber zu sein und Ihnen noch einen weiteren herrlichen Urlaub zu bieten. Mit freundlichen Grüßen, Martina Bernobić, Hotel General Manager

10/10 Excellent

Hexchen, Zschorlau, Sachsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tolles Hotel am Strand. Personal zuvorkommend. Essen gut, gepflegte Anlage... Man kann nicht meckern..
Stayed 16 nights in Aug 2020
Response from Martina Bernobić, Hotel General Manager on 28 Sept 2020
Sehr geehrter Hexchen, vielen Dank dafür, dass Sie unser Hotel Sol Sipar for Plava Laguna als Ihre Urlaubsdestination gewählt und Ihre Eindrücke geteilt haben. Es freut uns, dass unser Hotel einen schönen Eindruck bei Ihnen hinterlassen hat. Die Kommentare unserer Gäste sind für das beste Kriterium, um die Zufriedenheit mit dem Service, den wir bieten, zu messen. Außerdem geben sie dem gesamten Team die nötige Motivation für neue Arbeitssiege. Nochmals vielen Dank für Ihre Empfehlung und wir hoffen, Sie wieder zu sehen. Mit besten Grüßen,Hotel Sol Sipar for Plava Laguna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2020
Response from Hotel General Manager on 1 Sept 2020
Dear Guest, thank You for taking time to share Your opinion and for the 5 out of 5 score; we are very proud of it. Hope that You will visit us again. Best regards from Umag

8/10 Good

Stefano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Hotel General Manager on 1 Sept 2020
Dear Stefano, it is a pleasure to know that that You had a great time at our property and that the services were almost excellent. Thank You for taking time to share Your opinion. Best regards from Hotel Sol Sipar for Plava Laguna.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Urlaub
Stayed 7 nights in Aug 2020
Response from Martina Bernobić on 17 Aug 2020
Dear Guest, it is a pleasure for us to know that our services met Your expectation and that You had a great holiday. In the hope that You will visit us again we are sending You our best regards. Martina Bernobić, Hotel General Manager