- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little bnb, great location , nice people and great vegetarian breakfast!
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Located in Inverness, Cedar Villa Guest House - B&B is near a train station. Torvean Golf Club and Muir of Ord Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Merkinch Local Nature Reserve and Bellfield Park. Inverness Botanic Gardens and Wildwoodz Paintball and Lasertag Park are also worth visiting.
I wish to complain about Cedar Villa Guest house in Inverness, Scotland. Having booked for two nights and received no a cess information from the property I telephoned them as soon as I arrived in Inverness at 1845 to receive an answer machine; I left a message asking for entry info. In the next 30 minutes I rang another three tines and each time received a recorded message. I then walked 10 minutes across Inverness to the property and for the next 15 minutes rang both of their bells continuously...it was bitterly cold! Finally in anger I kicked the door and eventually the owners came (with headphones on!) and said rhey would not have me to stay as I kicked the door.....they refunded me what I had paid and I was forced to find alternative accommodation on a bitterly cold night at a higher cost. I now wish the difference in cist to be refunded by Hotels.com and the property removed from your site since the owners are failing to provide an acceptable service. If they know that they have booked guests arriving I consider it is their responsibility to have a means of being contactable and of receiving them. I await your confirmation that Hotels.com will no longer offer this property. J.S.Luty Reservation no. 9210235864984