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Private beach
Seasonal outdoor pool
Minibar, in-room safe, free WiFi, linens
Minibar, in-room safe, free WiFi, linens

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportLucerne (QLJ-Lucerne Train Station)17 min drive
    Popular LocationSwiss Transportation Museum23 min drive
    Popular LocationHammetschwand Lift36 min drive
    Popular LocationBurgenstock36 min drive

Choose dates to view prices

  • Superior Room, Balcony, Lake View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Lake view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsSuperior Room, Balcony, Lake View
  • Double Room, Lake View

    4.3/5 guest room rating

    Room amenities

    • 18 sq m
    • Lake view
    • Sleeps 2
    • 2 Single Beds
    More detailsDouble Room, Lake View
  • Double Room, Hill View

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Hill view
    • Sleeps 2
    • 2 Single Beds
    More detailsDouble Room, Hill View
  • Double Room, Balcony, Lake View

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • Lake view
    • Sleeps 2
    • 2 Single Beds
    More detailsDouble Room, Balcony, Lake View
  • Superior Room, Hill View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Hill view
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, Hill View
  • Single Room, Hill View

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • Hill view
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room, Hill View
  • Junior Suite, Lake View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsJunior Suite, Lake View

About this area

Horw

Located in Horw, Seehotel Kastanienbaum is in a rural location and on a private beach. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • KKL Lucerne - 17 min drive
  • Swiss Transportation Museum - 23 min drive
  • Lake Side Promenade - 25 min drive
  • Hammetschwand Lift - 36 min drive
  • Burgenstock - 36 min drive

Getting around

  • Lucerne Station - 8 min drive
  • Stans Station - 17 min drive

Restaurants

  • Seerestaurant — 1 min walk
  • Pizza Sofra - 4 min drive
  • Ristorante insieme - 5 min drive
  • La Grotta - 5 min drive
  • Mekong - 6 min drive

About this property

Seehotel Kastanienbaum

Beachfront hotel for sun and fun
This smoke-free hotel features a private beach, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and laundry facilities. All 42 rooms offer free WiFi, iPod docks and LCD TVs with cable channels. Minibars, room service and safes are among the other amenities available to guests.
Seehotel Kastanienbaum offers 42 forms of accommodation with iPod docking stations and minibars. 80-cm LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Horw hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CHF 20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike tour information
  • Bike parking
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Private beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 80-cm LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 50.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 0.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 20.00 per person (approximately)
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to October

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Seehotel Kastanienbaum Horw
Seehotel Kastanienbaum Hotel
Seehotel Kastanienbaum Hotel Horw
Kastanienbaum Swiss Quality Seehotel

Frequently asked questions

Can I cancel my reservation for free at Seehotel Kastanienbaum and receive a full refund?
Yes, Seehotel Kastanienbaum offers free cancellation on select room rates, because flexibility matters! Please refer to Seehotel Kastanienbaum cancellation policy on our site for more details about any exclusions or requirements.
Does Seehotel Kastanienbaum have a pool?
Yes, this property has a seasonal outdoor pool.
Is Seehotel Kastanienbaum pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Seehotel Kastanienbaum?
Self-parking is free at this property.
What time is check-in at Seehotel Kastanienbaum?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Seehotel Kastanienbaum?
Checkout is at 11 AM.
Where is Seehotel Kastanienbaum located?
This Horw hotel is on the beach, 3 mi (4.8 km) from Richard Wagner Museum, and within 6 mi (10 km) of Glacier Garden and Lake Side Promenade. Chapel Bridge and KKL Lucerne are also within 6 miles (10 km).
4.5
Wonderful
5 - Excellent
60
4 - Good
34
3 - Okay
5
2 - Poor
0
1 - Terrible
1

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service
A great disappointment.
I booked a lake view room. The pictures on the link for room info show a clear garden terrace and lake view. The room I received had a view of the roof of the dining room. In addition, as an option, I was given a key to a different room (at a premium price) and that room was occupied. I walked in on a guest. The Reception Desk kept us waiting for over 30 minutes with no explanation. When I showed reception the website photos I was told I was wrong. The info on Hotels.com is misleading. In addition, the Double Room - Lake View rooms are on the ground floor, right by Reception and the elevators and directly over the kitchens (noise all evening). There is no aircon. The treatment I received by the Reception staff was totally unprofessional. The location is very good but no other restaurants close by.The restaurant food and service was very good but the room and service issues made this a visit I will be happy to forget and was a thoroughly disappointing end to our two week tour of Switzerland - not what Switzerland is all about.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Good breakfast and amazing view. Only 15 minutes away from Lucerne. If you are coming by train I would recommend to catch bus 21 right outside the train station. There is a stop right in front of the hotel. I would definitely stay here again.
Stayed 4 nights in Sep 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the hotel and wonderful service!
Stayed 1 night in Jul 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the quiet country surroundings, tinkling cowbells on a quiet summer evening was superb. The little balconies were a nice touch with awnings that allowed you to sit and watch a thunderstorm in the mountains
Stayed 1 night in Aug 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Clean facilities, comfortable rooms, and very kind staff. It’s right next to the bus stop (bus 21) that takes you directly into Lucerne city center. They also have a dock which the tour boats can pick you up (Saphir). The hotel also offers discounted tickets for these attractions. And don’t forget to eat dinner here one night. The food is incredible. My wife got the filet and I got the fish and chips and they were outstanding!
Stayed 2 nights in Jul 2019

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