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"Wonderful experience "

"Exceptional property and wonderful staff, conveniently located and fantastic view of Mt. Fuji. Breakfast was good, much to choose from exceptionally clean. "

"Our favourite stay of our time in Japan- the hotel impresses in every way, and the number of things offered without additional cost makes it an excellent value as well. Highly recommend. "

"This hotel was beautifully designed, clean and friendly staff. The dinner and breakfast buffet were full of a delicious variety of dishes. We chose the cable cars to get there which was a fantastic way of exploring the area from above, but the hotel’s shuttle was super convenient for our departure. "

"Very tourist-friendly, excellent service and facilities."

"I really enjoyed the expansive Japanese breakfast buffet, 24 hour drink machines/ice pops/milk, inclusive snack/happy hour, and outdoor foot bath. Gora/Chukukonomori Stations are within walking distance as well as a Lawson and several bus stops so transportation during the day is no issue. The private baths had people lined up to wait during peak times when people returned to the hotel from sightseeing, but my partner and I managed to find time in the mornings before the baths were closed for cleaning. Overall, it was a very relaxing stay and great place to return to after a long day of travel!"

"The Mount Fuji view rooms are beautiful! Waking up to Mount Fuji view from the window looks like it’s an art piece in the room! Walkable distance to Gotemba Outlet with lots of shopping and dining options. Hotel is able to send luggage from Clad to Tokyo or any part of Japan. 👍 free public and paid private onsen bath for hotel guests. Highly recommend!"

"Convenient location, spacious rooms, and adequately maintained facilities to go with prompt and friendly service."

"Lovely hotel, rooms and views. Very accommodating, for a price. Comparatively expensive for the other places we stayed in Japan, but they were excellent. Designed to be a resort, it is unnecessary to leave the property but they made everything in the area very easy to access. Common area and restaurants were very pleasant spaces to relax. "