Lobby lounge

Reviews of Vive Hotel Waikiki

3.5 out of 5
Vive Hotel Waikiki
2426 Kuhio Avenue, Honolulu, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1021 reviews" "
Rating 8 - Good. 318 out of 1021 reviews" "
Rating 6 - Okay. 76 out of 1021 reviews" "
Rating 4 - Poor. 22 out of 1021 reviews" "
Rating 2 - Terrible. 9 out of 1021 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and our families joined us this time. They even left us a little welcome back gift in our room which was so incredibly thoughtful and nice. Just like the first time, our stay here was lovely. Staff is so hospitable and friendly they truly make you feel welcomed. The rooms are always clean and the breakfast in the morning is truly appreciated. Everything is within walking distance since it’s so centrally located. They also loan you any beach gear you might need (towels, mats, chairs, umbrellas, toys, and even sunscreen) which is super expensive to rent off the beach. We have zero complaints, everything was great. Thank you so much Vive!
Stayed 5 nights in Mar 2024
Response from Vive Hotel Waikiki on 27 Mar 2024
Aloha Jaime,We are thrilled to receive such a positive feedback on your stay. We are truly grateful for your kind words about our staff and services. Our team strives to provide a stay that is comfortable and welcoming, so it warms our heart to know we were able to meet your expectations. We appreciate your wonderful commentary about our amenities as well. Ensuring our guests have access to all they need to enrich their vacation experience is crucial for us.Thank you again for choosing to stay with us for a second time, we look forward to having the opportunity to welcome you and your families for a third visit in the future. Best Regards,

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Emma

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We would recommend this hotel because the amenities fee provides breakfast every morning 7am to 9:30 (oatmeal, fruit, eggs, protein option, toast, juice, and coffee/tea) and beach gear (beach towels, umbrella, toys, boogie board, mats, beach cooler bag). The customer service was good and the location you can't beat - just walk down Uluniu avenue and you are at the center of Waikiki beach. From a room perspective it was very basic - we were 2 people [ Standard Room, 1 Queen Bed, City View] and it was pretty small, just a bed and bathroom with very little storage room. This was OK for us, because we only needed a place to sleep - we were out hiking and exploring all day so spent very little time in the room. The value for us was the breakfast and beach gear. Many hotels don't include this with their amenity fees and instead you get yoga classes etc. and have to pay addition for these services. For example, if you go down to Waikiki they charge up to $80 USD for 1 day to rent 2 chairs and an umbrella. The bus station is right outside the hotel - very convenient as we got a Holo card $32 per Adult to use the bus transportation for 1 week. Our flight was leaving at 10 pm, and they offered to store our luggage all day (no charge). Based on the entirety of what this hotel offers, and the fact that we met other travellers that have re-booked this hotel many times (which is always nice to hear), we would return to Vive Hotel in the future!
Stayed 7 nights in Mar 2024
Response from Guest Services on 26 Mar 2024
Aloha Emma,Thank you for you kind review and compliments of our hotel. We appreciate that you may think of returning to the Vive Hotel. If you do, if you may inform us of this. We treat our return guests with something special.Mahalo,Roger/ Guest Services

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive, the room was clean, and it was within walking distance of the beach, great food spots, and the Honolulu Zoo. Some of the excursions we did only took a 15 minute Uber ride to get to the pier, and everyone was super friendly!
Stayed 4 nights in Mar 2024
Response from Cory S. on 25 Mar 2024
Aloha Nicholas,We are absolutely thrilled to hear that you thoroughly enjoyed your experience with us! We certainly hope to see you again very soon!Mahalo,Vive Staff and Management

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend and stay here again. Love everything about this hotel. Thank you all for an amazing week.
Stayed 6 nights in Mar 2024
Response from Cory S. on 25 Mar 2024
Aloha Maria,We are absolutely thrilled to hear that you thoroughly enjoyed your experience with us! We certainly hope to see you again very soon!Mahalo,Vive Staff and Management

10/10 Excellent

Lisa, San Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfort and clean, coffee service is great, as was continental breakfast served. Personnel was very friendly, esp the valets - I had a nice chat with Arlen (sp?) and knew that when I came down to the garage he was looking out for me
Stayed 5 nights in Mar 2024
Response from Guest Services on 24 Mar 2024
Thank you so much for your kind review! We are thrilled that you enjoyed your stay with us and your compliment to our Valet. We hope you may choose us again in the future.Mahalo,Vive Staff and Management

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services on 23 Mar 2024
Aloha Richard,Thank you for your kind review. We really appreciate hosting you. We hope you may choose us again in the future.Mahalo,Roger/ Guest ServicesVive Hotel Waikiki

10/10 Excellent

Jayde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Mar 2024
Response from Vive Hotel Waikiki on 20 Mar 2024
Aloha Jayde,We are delighted to hear that you had a great experience with us.We look forward to welcoming you back in the near future.Best regards,

10/10 Excellent

Maria A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noice at night
Stayed 5 nights in Mar 2024
Response from Cory S. on 19 Mar 2024
Aloha Maria,Thank you so much for your kind review! We are thrilled that you enjoyed your stay with us.We do apologize for the noise at night, as Waikiki can get pretty lively on the weekends.We look forward to having you stay with us again!Mahalo,Vive Staff and Management

6/10 Okay

Briannah

Travelled with family
Liked: Staff & service, amenities
It was close to the beach and shopping. I didnt like that parking was $40 a day. I wish i stayed further out where parking was free. Also there was hair in my shower.
Stayed 6 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Aloha Briannah family,Thank you for taking the time to write a review of your experience! Apologies for the price of the parking, yet we are the cheapest out of all the hotels.We hope you may choose us again in the future.Mahalo,Vive Staff and Management

8/10 Good

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast was supurb. lacked nothing 7 in walk from beach very clean tours handy front desk knowledgable would return. beach chairs, mats,towels,umberellas free to use and return. room was small, no staff elevator, never the less, recommended MAHOLA
Stayed 8 nights in Mar 2024
Response from Vive Staff and Management on 19 Mar 2024
Aloha edward,Thank you for your feedback! We're thrilled you enjoyed our complimentary breakfast and found our amenities convenient. We appreciate your recommendation and hope to welcome you back soon!Mahalo,

4/10 Poor

Karthiha

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was much smaller than advertised. Beds were tiny and did not have good mattresses - more like cots. Had to ask repeatedly to have beds made and towels changed even though front desk said they'd make a note for every day.
Stayed 8 nights in Mar 2024
Response from Vive Hotel Waikiki on 17 Mar 2024
Aloha Karthiha,I want to thank you for taking the time to share your feedback with us. I am sorry to hear that your recent stay did not meet your expectations, and I sincerely apologize for any inconvenience you experienced during your time with us.Your comments regarding the quality of the beds and mattresses, as well as the housekeeping service have been duly noted. We value your feedback as it helps us to improve our services and facilities for all our guests.We hope to have the opportunity to welcome you back in the future for an improved experience.Best Regards,

8/10 Good

Ross

Stayed 2 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Thank you so much for your kind review! We are thrilled that you enjoyed your stay with us, please stay again!Mahalo,Vive Staff and Management

10/10 Excellent

Jasmin

Liked: Staff & service, property conditions & facilities
There was ants coming in through my window- I turned on the AC and that seemed to get rid of the problem. A couple of corners around the hotel were dusty including the TV area and sink. Overall, the location of the hotel was amazing it’s a good spot that’s walkable to other areas around waikiki.
Response from Vive Hotel Waikiki on 16 Mar 2024
Aloha Jasmin,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and are glad to hear that you found the location convenient for exploring Waikiki.Regarding the issues you mentioned, we apologize for the inconvenience caused by the ants and dust in certain areas of the room. Rest assured, we have addressed these concerns with our housekeeping team to ensure that such lapses are not repeated in the future.We hope that despite these shortcomings, you were able to enjoy your overall stay with us. Your feedback is valuable to us as it helps us improve the quality of our services.We look forward to the opportunity to welcome you back and provide you with a more pleasant experience.Best regards,

10/10 Excellent

ARASH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Thanks Vive Hotel, it will be our first choice for sure next time!
Stayed 7 nights in Mar 2024
Response from Vive Hotel Waikiki on 16 Mar 2024
Aloha Arash,Thank you so much for taking the time to share your feedback about your recent stay at Vive Hotel. We are thrilled to hear that everything was perfect during your time with us. Your kind words mean a great deal to us, and we are delighted that Vive Hotel will be your first choice for your next visit. Our team works hard to provide exceptional service and create a memorable experience for all our guests, so it is truly rewarding to receive such positive feedback.We look forward to welcoming you back on your next trip. Please do not hesitate to contact us if you need any assistance with future reservations or if there is anything else we can do to enhance your stay.Thank you once again for choosing Vive Hotel. We appreciate your support and value your feedback.Warm regards,

10/10 Excellent

Haifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Vive Hotel Waikiki on 12 Mar 2024
Aloha Haifeng,Thank you so much for feedback.We hope tp accommodate you soon!

10/10 Excellent

Denise

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Cory S. on 12 Mar 2024
Aloha Denise,We are absolutely thrilled to hear that you thoroughly enjoyed your experience with us! We certainly hope to see you again very soon!Mahalo,Vive Staff and Management

10/10 Excellent

Dwi Hapsari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Vive Hotel Waikiki on 8 Mar 2024
Aloha Dwi Hapsari,Thank you for your time to share your feedback! We are glad to hear that you enjoy your stay with us.Best regards,

10/10 Excellent

Khai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is amazing! Walking distance to the beach and shopping area. Spam musubi and poke are right across the street! Hotel is clean, nice staff, great breakfast and good water machine. Valet parking is a big plus that makes our life easier. I would love to come back here :)
Stayed 8 nights in Feb 2024
Response from Cory S. on 6 Mar 2024
Aloha Khai,Thank you so much for your kind review! We are thrilled that you enjoyed your stay with us, please stay again!Mahalo,Vive Staff and Management

4/10 Poor

Justin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I booked a room with an ocean/beach view and was not given one and when I brought it up to management I was told sorry those rooms are already taken. The AC did not work properly, was charged for Parking which is not listed and charge for amenities/ resort fee with or without using them. There’s only about 15 places to sit for breakfast. Other then the location this is not be best place to stay especially for the price.
Stayed 3 nights in Feb 2024
Response from Vive Hotel Waikiki on 4 Mar 2024
Aloha Justin,I hope this email finds you well. We are sorry to hear that your expectations were not met during your stay.Regarding the room with ocean/beach view, we are not located on the beach street so our rooms do not have as clear a sea view as the beachfront hotel( Their rate usually starting at 600). We are sorry to hear that management was not able to provide different room due to high occupancy during your stay.In regards to concern about the parking and resort fee, those charges are mentioned on third party website when reservation are booked and we have the one of lowest parking fees compared the other hotels.Furthermore, we have taken note of your feedback regarding the limited breakfast seating . We understand the important of providing a comfortable dining experience for our guests, and we will explore ways to improve this aspect of our service.We value your feedback and take every comment seriously as we are committed to providing our guest with exceptional service and accommodations.If you would like to discuss your experience further or require any assistance, please do not hesitate to contact our management.Thank you once again for sharing your feedback with us.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the edge of the humongous resorts is this jewel of a boutique hotel. Wonderful breakfasts, clean as a whistle, 2 minutes walk down to the beach, and through resort short cuts to venues like The Blue Note, Duke's, etc. The staff can't do enough for their patrons! Offers of pre-packef breakfasts for early tours,, and all the amenities: beach towels, umbrellas, cooler bags,beach chairs. I jad a couple of post-surgical needs, like a shower chair - the staff had one waiting upon arrival! Fun fact: Vive is only a block from the pickup point for nearly all tours: the green awning at the Hyatt Resort on Koa Avenue. We will always stay here ❤️, and refer all our friends!
Stayed 7 nights in Feb 2024
Response from Vive Hotel Waikiki on 4 Mar 2024
Aloha Susan,Thank you for taking the time to share your experience with us! We are thrilled to hear that you thoroughly enjoyed your experience at Vive Hotel. It warms our hearts to know that you found our hotel to be jewel among the humongous resorts in the area. Your kind words about our deluxe breakfasts, cleanliness, and proximity to the beach truly mean the world to us. it is wonderful to know that you will be returning to stay with us in the future and that you plan to recommend us to your friends. We look forward to welcoming you back and providing you with another memorable stay.Best Regards,

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Services on 4 Mar 2024
Aloha Sven family,Thank you so much for your kind review! We are thrilled that you enjoyed your stay with us, please stay again!Mahalo,Vive Staff and Management

6/10 Okay

Curtis

Travelled with partner
Liked: Staff & service, amenities
The staff was excellent. The room was okay. I was on the 10th floor and the noise from the traffic was still loud. I didn't like the fact that I wasn't made aware that they only have valet parking available until I arrived in my rental car. That's an expense that people should be made aware of in advance.
Stayed 7 nights in Feb 2024
Response from Vive Staff on 29 Feb 2024
Aloha Curtis,Thank you for choosing to stay with us. We truly appreciate your decision to spend your time in Waikiki with us, and we hope you had an enjoyable stay overall.We recently received your feedback regarding the parking situation, and we want to express our sincerest apologies for any inconvenience you experienced in this regard. We understand that parking can be a significant consideration for our guests, and we strive to provide transparent information about our parking options prior to arrival.As you mentioned, while we do not offer free parking, we do make every effort to communicate the parking fees through various channels, including our website, partners sites, pre-arrival emails, and confirmation letters. Our aim is to ensure that all guests are fully informed about any additional costs associated with their stay. We also take pride in offering one of the lowest rates for parking, albeit self or valet parking compared to other options in Waikiki. There are no hotels in Waikiki that offer free parking as being inclusive as every hotel will capitalize on parking due to the denseness of Waikiki. We understand that this may not fully alleviate your concerns, but please know that we continuously evaluate our services to ensure they meet the needs and expectations of our guests.Your feedback is invaluable to us as it helps us identify areas for improvement, and we will certainly take your comments into consideration as we strive to enhance the overall guest experience.Once again, we apologize for any inconvenience you experienced, and we hope that despite this issue, you were able to enjoy your time in Waikiki. Thank you for your understanding and for choosing Vive Hotel Waikiki!-Vive Staff and Management

10/10 Excellent

Mary King and Herbert

Stayed 4 nights in Feb 2024
Response from Vive Hotel Waikiki on 20 Mar 2024
Aloha Mary King and Herbert,We are delighted to hear that you had a great experience with us.We look forward to welcoming you back in the near future.Best regards,

10/10 Excellent

Monaliza

Stayed 2 nights in Feb 2024
Response from Vive Hotel Waikiki on 20 Mar 2024
Aloha Monaliza,We are delighted to hear that you had a great experience with us.We look forward to welcoming you back in the near future.Best regards,

10/10 Excellent

Gulpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that I walk to the beach and do yoga every morning. Friendly staff
Stayed 3 nights in Jan 2024
Response from Vive Hotel Waikiki on 27 Feb 2024
Aloha Gulpana,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our location and friendly staff.Best Regards,

8/10 Good

debbie

Travelled with partner
Liked: Cleanliness, amenities
Great location Friendly staff Good value
Stayed 4 nights in Feb 2024
Response from Guest Services on 25 Feb 2024
Aloha Debbie,Thank you for your kind Compliments. We are lucky to host you. WE hope you may choose us again in the future.Mahalo,Roger/ Guest ServicesVive Hotel Waikiki

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It wqs a great location to walk to the beach andother areas at wa
Stayed 4 nights in Feb 2024
Response from Vive Hotel Waikiki on 27 Feb 2024
Thank you so much for taking the time to share your experience with us.We hope to have the pleasure of welcoming you back in the future for another memorable experience.

4/10 Poor

Sam

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately upon check in we found our room's two window-AC-units both had large amounts of mold in the vents, and you could smell mildew in the room and on the bed sheets. The room itself also had a variety of issues that come with it being an old building that hasn't been kept up very well. Staff was apologetic, but unable to move us to another room due to no availability, and they couldn't replace the AC units because they didn't have the parts to do so. Ultimately my wife and I had to find a new hotel the day of, an expensive move in Waikiki. Vive hotel staff refused to give us a full refund, but thankfully Expedia covered the loss. We were sad that our experience didn't match the positive reviews we read when booking.
Stayed 5 nights in Feb 2024
Response from Vive Hotel Waikiki on 27 Feb 2024
Aloha Sam,I hope this email finds you well.Thank you for sharing your experience with us.. Firstly, I would like to extend my sincere apologies for the inconveniences you encountered during your time with us. Your experience does not reflect the high standards of quality and service that we consistently strive to deliver to our guests.I want to assure you that we take your comments very seriously and have already taken steps to address the issues you raised.I regret to hear that we were unable to provide you with an alternative room due to a lack of availability during your stay. I understand how frustrating this must have been for you and your wife, and for that, I am truly sorry. Once again, I apologize for the disappointment you experienced during your time at our hotel. I hope that you will consider giving us another opportunity to exceed your expectations in the future. Warm regards,

8/10 Good

Marwan Al

Travelled with partner
Liked: Cleanliness, staff & service
I liked that they offered beach chairs and umbrellas for free. Their staff were top notch friendly.What I didn't like was the air conditioning unit in our rm. Was toooo loud not to mention there was construction close by and they don't have noise cancelling windows unfortunately.
Stayed 7 nights in Feb 2024
Response from Vive Hotel Waikiki on 18 Feb 2024
Aloha Marwan Al,Thank you for sharing your feedback! We're glad to hear that you enjoyed our beach amenities and friendly staff. We apologize for the inconvenience regarding for air conditioning and construction close by hotel.We hope to welcome you back in the future for another stay!Mahalo,

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The breakfast was great. The room was somewhat small, but fine for two people. The bathroom also was rather small. Staff was friendly and inviting. We really like the proximity to the beach and restaurants. You can pretty much walk to whatever you need in the Waikiki area. On site parking is available, however if your vehicle is over 6 feet, it will not fit in the parking ramp. We had a full-size pick up truck, which would not fit. I managed to find consistent free parking on the east side of the zoo, on the street, which is about a 15 minute walk to the hotel. The whole area is clean and safe. The hotel provides beach towels and chairs among a few other beach items for free. Great value!
Stayed 6 nights in Feb 2024
Response from Vive Hotel Waikiki on 18 Feb 2024
Aloha Dylan,It's fantastic that our central location made it easy for you to access the beach, nearby eateries. We're also delighted that you found our staff to be friendly and welcoming - creating a positive and memorable atmosphere for your visit.We apologize for any inconvenience regarding for garage height limit.We truly appreciate your kind words and hope to have the pleasure of hosting you again on your next beach getaway.Mahalo,

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my recent stay at the Vive Hotel Waikiki. The location is perfect. It is just a few blocks walk from the beach, shops, restaurants, mall, etc. It's also close to bus stops if you need to take public transit. The hotel is very affordable for Waikiki. The staff were very friendly and helpful. The included breakfast was delicious and had the best fresh fruit selection I've ever seen at a hotel breakfast. Overall, I had a wonderful vacation here.
Stayed 5 nights in Feb 2024
Response from Vive Hotel Waikiki on 18 Feb 2024
Aloha Esther,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that our location, breakfast and our friendly staff.We hope to welcome you back in the future for another satisfying stay!Mahalo,

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vive Hotel Waikiki on 27 Feb 2024
Aloha Maureen,Thank you so much for taking the time to share your experience with us.We hope to have the pleasure of welcoming you back in the future for another good experience.

10/10 Excellent

Helen, saugus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well what can I say. To be welcomed into check in with a cold glass of pineapple juice was wonderful. This is our second time staying at the Vive and nothing disappoints. Great room delicious breakfast and free chairs umbrellas and towels for the beach is great. Sorry to be leaving tomorrow morning but look forward to our return.
Stayed 7 nights in Feb 2024
Response from Guest Services on 11 Feb 2024
Aloha Helen,Thank you for your wonderful review! If you plan on staying with us again, please contact us. We place a special item for return guests.Mahalo,Roger/ Guest Services

10/10 Excellent

Myla

Travelled with partner
Very helpful and a wonderful breakfast buffet!
Stayed 3 nights in Feb 2024
Response from Vive Hotel Waikiki on 18 Feb 2024
Aloha Myla,Thank you for sharing your feedback! We're glad to hear that you enjoyed our breakfast. We hope to welcome you back in the future for another satisfying stay!Mahalo,

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so convenient and accessible. The beach is a straight walk from the hotel and they took extra care to make our stay enjoyable.
Stayed 6 nights in Jan 2024
Response from Guest Services on 5 Feb 2024
Aloha Hannah family,Thank you for your Kind Review. We are lucky to have you. Hopefully we may be able to host you again.Mahalo,Roger/ Guest ServicesVive Hotel Waikiki

10/10 Excellent

charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024
Response from Vive Staff and Management on 4 Feb 2024
Aloha charlotte,Thank you for the fantastic 5/5 review! We're thrilled you had a wonderful experience at our hotel. Your positive feedback is truly appreciated, and we can't wait to welcome you back for another great stay!Mahalo,

10/10 Excellent

brigitte, burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jan 2024
Response from Guest Services on 27 Jan 2024
Aloha Brigitte family,Thank you for your very kind Review!We are thrilled that you enjoyed your stay with us, please stay again!Mahalo,Vive Staff and Management

10/10 Excellent

Brian S

Liked: Cleanliness, staff & service, property conditions & facilities
great location very helpful and friendly staff
Stayed 1 night in Jan 2024
Response from Vive Staff and Management on 4 Feb 2024
Aloha Brian S,Thank you for your kind words! We're thrilled you enjoyed our staff and great location. We appreciate your positive feedback and hope to welcome you back soon!Mahalo,

4/10 Poor

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vive Staff and Management on 4 Feb 2024
Aloha Amy,Thank you for sharing your feedback. We're sorry to hear your experience fell short of expectations. We value your input and would appreciate more details to address specific concerns. We aim to continuously improve, and we hope for the opportunity to make it right on a future visit.Mahalo,

10/10 Excellent

Angelena

Travelled with partner
Liked: Amenities
Excellent staff!
Stayed 1 night in Jan 2024
Response from Vive Staff and Management on 22 Jan 2024
Aloha Angelena,Thank you for staying with us. We are pleased to hear that our staff were able to elevate your vacation. We hope to see you again soon!Mahalo,

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Vive Staff and Management on 22 Jan 2024
Aloha Aaron,Thank you for your kind review. We truly appreciate all of our guests and hope to be able to welcome you again in the future!Mahalo,

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out the Vive hotel website
Stayed 5 nights in Jan 2024
Response from Vive Staff and Management on 22 Jan 2024
Aloha Randall,Thank you for staying with us! We hope you had a memorable Hawaii vacation. See you again soon.Mahalo,

2/10 Terrible

Allen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The most disgusting room I have ever stepped into was in this hotel. Horrible service and they would lie to you. One thing it made me upset was when my wife asked the service desk staff that our room is dirty and small and we would like to change our room they told her nope. It is what it is. When I went down and talked to the manager and told him what are we dealing with they said ok we will change your room while the other person claimed as manager told my wife they don’t have any other room. It was just the most horrible experience. One night out of three nights we had was ruined cause of this dirty hotel cause we had to find another place to stay at. Don’t even waste thinking about this place
Stayed 4 nights in Jan 2024
Response from Vive Staff and Management on 22 Jan 2024
Aloha Allen,We sincerely apologize for the disappointing experience you had during your stay at our hotel. This is not reflective of our usual standards, and we are committed to addressing and rectifying the issues raised. We understand the importance of a comfortable stay, and it's regrettable that we fell short in meeting your expectations. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.Mahalo,

8/10 Good

James, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a quirky place. Staff is high level and helpful. Building is older with some updates but with obvious wear. Great location right off the main strip with shopping and beach within a couple blocks.
Stayed 4 nights in Jan 2024
Response from Vive Staff and Management on 22 Jan 2024
Aloha James,Thank you for staying with us. We truly appreciate your feedback. We hope you had a wonderful time!Mahalo,

10/10 Excellent

Trevon

Stayed 4 nights in Jan 2024
Response from Vive Staff and Management on 22 Jan 2024
Aloha Trevon,Thank you for your kind review! See you again soon,Mahalo,

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Vive Waikiki was a great place to stay for our New Years Holiday. The staff is excellent... Breakfast was great, nice choices for a morning meal. The rooms are cozy and clean. The hotel is a great value for being in Waikiki. Location was awesome. It is not on the beach, but you are only a couple 2-3 blocks from the beach. I felt is was an excellent choice for our vacation and for the $$$.
Stayed 6 nights in Dec 2023
Response from Vive Staff and Management on 22 Jan 2024
Aloha Randall,Thank you for staying with us! We appreciate your kind review and we are delighted to hear that you found our breakfast enjoyable. We're glad you found value in our hotel. We hope to have you again soon!Mahalo,

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Dec 2023
Response from Vive Staff and Management on 7 Jan 2024
Aloha Frederick,Thank you for staying with us! We are thrilled to hear that our staff were able to provide you with excellent service. We hope you had a wonderful Hawaii vacation. See you again soon!Mahalo,

10/10 Excellent

Mrunali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby to waikiki beach, Food trucks and other restaurants. Very clean room and staff is good too.
Stayed 2 nights in Dec 2023
Response from Mapuana on 2 Jan 2024
Aloha Mrunali,It sounds like you had a wonderful experience at the hotel! The proximity to Waikiki Beach, food trucks, and various restaurants must have made your stay quite convenient and enjoyable.Having a clean room is always a top priority, and it's fantastic to hear that the hotel maintained high cleanliness standards. Additionally, encountering a good staff further enhances the overall experience, contributing to a positive and comfortable stay.The combination of a prime location near popular attractions and dining options, along with a well-maintained and accommodating environment, surely made your trip memorable. Thank you for sharing your positive feedback about the hotel's cleanliness, staff, and its excellent location!Mahalo,Vive Hotel Waikiki