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Featured image
On the beach, white sand, beach towels, surfing
Balcony
Balcony
In-room safe, blackout curtains, iron/ironing board, free WiFi

Guest reviews

4.2 out of 5 Very good
999 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationQueen Kapiʻolani Regional Park14 min walk
Popular LocationHonolulu Zoo15 min walk
Popular LocationWaikiki Beach17 min walk
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)22 min drive

Choose dates to view prices

  • Economy Room (Moderate)

    4/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsEconomy Room (Moderate)
  • Superior Room, Ocean View (Ocean Waikiki)

    4.3/5 guest room rating

    Room amenities

    • 29 sq m
    • Ocean view
    • Sleeps 3
    More detailsSuperior Room, Ocean View (Ocean Waikiki)
  • Standard Room (Diamond Head View)

    4/5 guest room rating

    Room amenities

    • 26 sq m
    • Mountain view
    • Sleeps 2
    More detailsStandard Room (Diamond Head View)
  • Standard Room, Ocean View

    4.2/5 guest room rating

    Room amenities

    • 19 sq m
    • Partial ocean view
    • Sleeps 2
    More detailsStandard Room, Ocean View
  • Standard Room, 1 Bedroom (Diamond Head Wing)

    5/5 guest room rating

    Room amenities

    • 51 sq m
    • Sleeps 4
    More detailsStandard Room, 1 Bedroom (Diamond Head Wing)
  • Deluxe Room (Diamond Head)

    4.1/5 guest room rating

    Room amenities

    • 41 sq m
    • Mountain view
    • Sleeps 3
    More detailsDeluxe Room (Diamond Head)
  • Room

    4.6/5 guest room rating

    Room amenities

    • 37 sq m
    • Ocean view
    • Sleeps 3
    More detailsRoom
  • Standard Room, 1 Queen Bed, Accessible

    5/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Accessible
  • Studio Suite, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    More detailsStudio Suite, 1 King Bed, Ocean View

About this area

Honolulu

Located in Honolulu, New Otani Kaimana Beach Hotel is in the entertainment district and on the beach. Neal S. Blaisdell Center and Hawaii Theater are cultural highlights, and travellers looking to shop may want to visit Royal Hawaiian Center and International Market Place. Honolulu Zoo and Waikiki Aquarium are not to be missed. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's quiet location.
View map
Popular Location

What's nearby

  • Queen Kapiʻolani Regional Park - 14 min walk
  • Honolulu Zoo - 15 min walk
  • Waikiki Beach - 17 min walk
  • International Market Place - 11 min drive
  • Diamond Head - 13 min drive

Getting around

  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.) - 22 min drive

Restaurants

  • Hau Tree Lanai — 1 min walk
  • Miyako — 1 min walk
  • Barefoot beach cafe - 8 min walk
  • LuLu's Waikiki - 12 min walk
  • Tiki's Grill & Bar - 12 min walk

About this property

New Otani Kaimana Beach Hotel

Beach spa retreat, walking distance from Waikiki Aquarium
Catch some rays at the beach or spend the day relaxing at New Otani Kaimana Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 118 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Lanais, room service (during limited hours) and free local calls are among the other amenities available to guests.
New Otani Kaimana Beach Hotel offers 118 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Jujube Clinic and Salon has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: USD 35.00 per day

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 18-50 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping
  • Surfing/boogie boarding

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • German
  • Japanese

Business services

  • 1 meeting room
  • Conference space (1650 square feet)

Outdoors

  • Beachfront location

Spa

  • 3 treatment rooms
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Lanai

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 28 March 2020 to 14 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.00 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 0.00 per stay
  • Resort fee: USD 20.70 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Bicycle storage
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • WiFi access (may be limited)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 18 and USD 50 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Rollaway bed fee: USD 60.00 per day
  • A facilities fee includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - WHO17210163201
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

New Otani Kaimana Beach Hotel Honolulu
New Otani Kaimana Beach Hotel
New Otani Kaimana Beach Honolulu
New Otani Kaimana Beach
Kaimana Beach Hotel
New Otani Hawaii
The New Otani Kaimana Beach Hotel Hawaii/Honolulu
Otani Kaimana Hotel Honolulu
New Otani Kaimana Beach Hotel Hotel
New Otani Kaimana Beach Hotel Honolulu
New Otani Kaimana Beach Hotel Hotel Honolulu

Frequently asked questions

Can I cancel my reservation for free at New Otani Kaimana Beach Hotel and receive a full refund?
Yes, New Otani Kaimana Beach Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to New Otani Kaimana Beach Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is New Otani Kaimana Beach Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at New Otani Kaimana Beach Hotel?
Valet parking is available for USD 35.00 per day.
What time is check-in at New Otani Kaimana Beach Hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at New Otani Kaimana Beach Hotel?
Checkout is at noon.
Where is New Otani Kaimana Beach Hotel located?
Located in Diamond Head - Kapahulu - St. Louis, this beachfront hotel is in the historical district and within a 5-minute walk of Kaimana Beach and Waikiki Aquarium. Honolulu Zoo and Queen Kapiʻolani Regional Park are also within 15 minutes.
4.2
Very good
999 reviews
5 - Excellent
426
4 - Good
397
3 - Okay
126
2 - Poor
36
1 - Terrible
14

4.4/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service, room comfort
Second thoughts
I chose the New Otani Kaimana for its quieter location. I pre-booked the hotel for $189 (one night) and $179 (for 3 nights) plus tax and the tourist fee (although the Hotels.com site said “free internet). It was disappointing to see online during my stay at the hotel that the room rate had dropped $40/night. Naturally I was not offered a rebate for the higher price I paid. I was not happy about the $35 charge to park my rental car for less than 24 hours either. I mentioned it to the front desk, but was advised there was nothing they could do... I understand how critical tourism is to the islands (having lived there for 8 years), but I felt a bit “played.” I will say, that the hotel staff, restaurant/bar, maid service and front desk reception were exceptionally nice.
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Property conditions & facilities
Top Class location with average service
The Positives: The location at the end of the Reserve is perfect, away from the busy & noisy Waikiki CBD. Fantastic beach and sunset view from our front balcony room. The negatives: uninspiring and unwelcoming guest service by the Reception Staff. Reaction time to a few of our requests was good. At least the congenial and efficient service of the Concierge staff made up for other failures.
Stayed 7 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit very much. Staff was nice. Room cleaners did a great job. We were just far enough from the commercialized area in Ouahu that we ennoyed the quiet hotel but walk .6 miles and you were in the heart of it all. We used Tom, ro make arrangements and adventures. He was knowledgeable and bellful in every way. We missed out on haveing a hot tub or pool, but the ocen was so close to our hotel it made it all ok.
Stayed 7 nights in Mar 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
We love the location. the facility is tired. Cobwebs in our room and he vent over the shower had funk in it. Mai Tai's were very good.
Stayed 4 nights in Mar 2020

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