Check in and check out went smoothly. Staff for the most part speak both Cantonese and English. View from my room wasn't the greatest, but that's ok, I wasn't in my room for long stretches of time. Some of the furniture and room decor would be a bit dated for some people. Being in Hong Kong, room is a bit small, but it's to be expected. Location is pretty good, located within walking distance of Tram stop and across from Victoria Park and the harbor. Subway station is a bit farther, around 800 meters or so, but walkable. Nearest 7/11 is about 500 meters away. There are some drop off Laundry places nearby, but the closest do it yourself Laundry place is about two Tram stops over heading East. Breakfast is a mixed Continental format with some Asian and Western style meal, but very good for what it is. Overall recommended.