Restaurant

Reviews of Harbour Plaza North Point

4 out of 5
Harbour Plaza North Point
665 King's Road, Hong Kong

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1011 reviews" "
Rating 8 - Good. 427 out of 1011 reviews" "
Rating 6 - Okay. 156 out of 1011 reviews" "
Rating 4 - Poor. 69 out of 1011 reviews" "
Rating 2 - Terrible. 50 out of 1011 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Good location but poor wi fi reception.
Stayed 5 nights in Mar 2024
Response from Harbour Plaza North Point on 26 Mar 2024
Thank you for your comment. We have further review the matter and thank you for bringing this matter to our attention.

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 9 nights in Mar 2024
Response from Harbour Plaza North Point on 25 Mar 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Jeff, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptionally convenient with direct transportation to airport and other sceneries. Staff are polite and friendly. The hotel is clean and food in the restaurant is tasteful.
Stayed 13 nights in Mar 2024
Response from Harbour Plaza North Point on 25 Mar 2024
Thank you for your compliment and we look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Jeff, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great and the staff are friendly.
Stayed 1 night in Mar 2024
Response from Harbour Plaza North Point on 21 Mar 2024
Thank you for your compliment and we look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

ZANNICA QIAN TING, SINGAPORE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convience, Traffic & transportation Near, also MRT
Stayed 2 nights in Mar 2024
Response from Harbour Plaza North Point on 12 Mar 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Joseph Hon Sang

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are very helpful and cheerful. Stayed here many times in recent years. However, the basic facilities appears not to be standard across all rooms. This February stay, I was assigned a room with no USB plug-in facility provided as in my previous stays! A USB plug was provided after I contacted front desk.
Stayed 6 nights in Feb 2024
Response from Harbour Plaza North Point on 19 Feb 2024
Thank you for your comment. We have further review the matter and thank you for bringing this matter to our attention.

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a bit older. However chose to stay at this location again (and again) due to its location. Staffs are friendly.
Stayed 1 night in Jan 2024
Response from Harbour Plaza North Point on 5 Feb 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient as it's very close to Quarry Bay MTR station. The staff are friendly and caring.
Stayed 9 nights in Jan 2024
Response from Harbour Plaza North Point on 5 Feb 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

ALEX WING YIN

Liked: Staff & service
Stayed 6 nights in Jan 2024
Response from Harbour Plaza North Point on 29 Jan 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Wing

Stayed 11 nights in Jan 2024
Response from Harbour Plaza North Point on 21 Mar 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Sarah

Stayed 5 nights in Jan 2024
Response from Harbour Plaza North Point on 21 Mar 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

4/10 Poor

jackie, GRAND RAPIDS

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Old room
Stayed 1 night in Jan 2024
Response from Harbour Plaza North Point on 11 Jan 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Punith Kumar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Harbour Plaza North Point on 8 Jan 2024
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Anna Pik Yan, mahwah

Stayed 2 nights in Dec 2023
Response from Harbour Plaza North Point on 27 Dec 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Vincenz

Stayed 5 nights in Nov 2023
Response from Harbour Plaza North Point on 6 Dec 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

chu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Harbour Plaza North Point on 5 Dec 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Harbour Plaza North Point on 27 Nov 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hits and misses
Service: It was spotty. The greeting desk was helpful. When it came to concierge service, it was spotty - I had some positive experience with someone and another person was lacking in the desire to help. Accommodations: The rooms and hallways seem a bit aged. Very little is being done to spruce it up. In my room, there was wallpaper peeling off ceiling top corner. The edges had mold. Vacuuming the floor seemed spotty as well.
Stayed 6 nights in Nov 2023
Response from Harbour Plaza North Point on 13 Nov 2023
Thank you for your comment. We have further review the matter and thank you for bringing this matter to our attention.

8/10 Good

Suqin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from 北角海逸酒店 on 9 Nov 2023
多謝閣下的寶貴意見。期望在不久將來能再次為你服務。

4/10 Poor

Tim bowler

Stayed 2 nights in Oct 2023
Response from Harbour Plaza North Point on 20 Nov 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Stephen

Liked: Staff & service
Did not live up to my expectations for the money
The room smelt of damp and mould. When we looked there was black mould around the sink and shower and kitchen cupboards. The hotel did change our room immediately to a better room. The area is great for metro and public transport but there are no pubs and bars close by unless you use the hotel or public transport. Gym was good, bit chilly for the outside pool.
Stayed 6 nights in Oct 2023
Response from Harbour Plaza North Point on 25 Oct 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

2/10 Terrible

garbo

Travelled with partner
This hotel was located very close to a subway stop. However, it was very rundown and old. It was very expensive for its price and the room is very very small. Not worth it for the price
Stayed 1 night in Oct 2023
Response from Harbour Plaza North Point on 25 Oct 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

4/10 Poor

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is very old. In some of the older rooms, there are only one plug within the entire room. The pillows are also quite old and used. There was only one staff in reception when I checked in, which resulted in long wait.
Stayed 7 nights in Oct 2023
Response from Harbour Plaza North Point on 11 Oct 2023
Thank you for your comment and apologies for all the inconvenience caused to you. We will further review the matter and hope this won’t adversely affect your opinion of Harbour Plaza North Point and look forward to welcoming you back in the future.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the nearby coffee shop
Stayed 3 nights in Sep 2023
Response from Harbour Plaza North Point on 28 Sept 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Favorite place stay on Hong Kong Island
Great location, comfortable, clean and not expensive. My favorite place to stay on Hong Kong island.
Stayed 6 nights in Sep 2023
Response from Harbour Plaza North Point on 27 Sept 2023
Thank you for your compliment and we look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Teddy

Travelled with partner
Liked: Cleanliness
good value for money, spacious rooms, great views, great location with great access to food and transport, reliable wifi
Stayed 3 nights in Sep 2023
Response from Harbour Plaza North Point on 14 Sept 2023
Thank you for your compliment and we look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

YEE YIP

Stayed 1 night in Sep 2023
Response from Harbour Plaza North Point on 11 Sept 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

4/10 Poor

Jebin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty and the staff wasn’t helpful.
Stayed 6 nights in Aug 2023
Response from Harbour Plaza North Point on 24 Aug 2023
Thank you for your comment and apologies for all the inconvenience caused to you. We will further review the matter and hope this won’t adversely affect your opinion of Harbour Plaza North Point and look forward to welcoming you back in the future.

8/10 Good

Yun Yun

Travelled with partner
Disliked: Cleanliness
Surprised that room was upgraded to suite. Disappointed that shower drain was blocked by tissue paper.
Stayed 1 night in Aug 2023
Response from Harbour Plaza North Point on 18 Aug 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Andy

Travelled with family
Disliked: Property conditions & facilities
Hotel is a little dated. But transportation is convenient very close to subway station, buses streetcar… etc.
Stayed 1 night in Aug 2023
Response from Harbour Plaza North Point on 14 Aug 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Harbour Plaza North Point on 11 Aug 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

2/10 Terrible

Seon wha

Stayed 1 night in Jul 2023
Response from Harbour Plaza North Point on 16 Aug 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

2/10 Terrible

Wendy

Liked: Cleanliness
Disliked: Staff & service
A tenant who lived on 28 Floor, my unit was 2712. That person made the noises and stepping the floor. I called the front desk and complaint. At first, the manager Eva answer the phone. She didn't assist me at 3:20 pm. I called again at 8:50 pm, Danny didn't answer my call. Very poor customer services.
Stayed 3 nights in Jul 2023
Response from Harbour Plaza North Point on 26 July 2023
Thank you for your comment and please accept my sincerest apologies for the shortcoming which you experienced. I have since addressed this issue with our Front Office Manager and immediate action has been taken. Thank you for bringing this matter to our attention and it is only by receiving comments such as yours that we are able to improve and maintain the highest standards of service within the hotel.

10/10 Excellent

Si Cheng, san francisco

Stayed 1 night in Jul 2023
Response from Harbour Plaza North Point on 14 Aug 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Joshua James Keith

Stayed 6 nights in Jul 2023
Response from Harbour Plaza North Point on 31 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Larry

Stayed 2 nights in Jun 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

peter

Stayed 1 night in Jun 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

4/10 Poor

Harry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

xiaomeng, houston

Liked: Staff & service
Stayed 2 nights in Jun 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
A disappointing stay
Hotel feels outdated and rooms are partially clean. Internet connection is really slow. Had issue with housekeeping as they took 2 glasses i brought. I only find out the next day. It took a lot of effort and lot of different people to discuss with to get something back. In the process a staff said i was even laying and that they were no glasses. The discussion did not end too well. Kids in the hotels are shouting at reception and neither the parents or the staff requested them to be quiet. I could not even hear the receptionist talking. I had to tell them to be quiet.
Stayed 6 nights in May 2023
Response from Harbour Plaza North Point on 31 May 2023
Thank you for your comment and apologies for all the inconvenience caused to you. We will further review the matter and hope this won’t adversely affect your opinion of Harbour Plaza North Point and look forward to welcoming you back in the future.

8/10 Good

Tia Song

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near MTR station and local food.
Stayed 5 nights in May 2023
Response from Guest Service Manager / Harbour Plaza North Point on 25 May 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

10/10 Excellent

Bryan

Stayed 5 nights in Apr 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

TA

Travelled with family
Disliked: Property conditions & facilities, room comfort
Great Location, but dated property
Excellent location, but very dated and small rooms. Seems to have had minimal upkeep / maintenance. Problems with consistent hot water when showering, poor drainage in shower. Breakfast buffet was disappointing ... what I'd expect in Mainland China, not Hong Kong. Room was supposed to sleep 3 people; our room with two twin beds had a sofa bed to sleep a third person, which couldn't even be opened up due to a lack of space in the room! OK for a solo business traveler on a short trip, but poor for families
Stayed 12 nights in Apr 2023
Response from Harbour Plaza North Point on 28 Apr 2023
Thank you for your comment and apologies for all the inconvenience caused to you. We look forward to welcoming you back to Harbour Plaza North Point in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Fair price, old hotel, good service and location
The rooms we were placed in both smelled heavily like smoke - the kind of smell that has seeped into the carpets and curtains. This was despite the fact that the rooms/hotel are labelled as non-smoking. However, the staff was amazing and rectified the situation. The rooms are outdated but are fair for the price/location
Stayed 2 nights in Mar 2023

10/10 Excellent

MEI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned, staffs are very helpful!!
Stayed 5 nights in Mar 2023
Response from Harbour Plaza North Point on 19 July 2023
Thank you for your comment. We look forward to welcoming you back to Harbour Plaza North Point in the future.

6/10 Okay

Mohammad, KISTA

Business traveller
Disliked: Property conditions & facilities
No sitting area at the Lobby, coffee Shop isn’t open.
Stayed 2 nights in Mar 2023
Response from MC on 20 Mar 2023
Thank you for choosing Harbour Plaza North Point. Please accept our apologies that the displeasure experience during your stays. We sincerely appreciate your feedback as it will help us to continuously improve. Meanwhile, I do hope that we will have an opportunity to welcome you back to Harbour Plaza North Point again soon.

10/10 Excellent

Yiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation is very good. It is easy access to other districts
Stayed 5 nights in Feb 2023
Response from MC on 7 Mar 2023
Thank you for choosing Harbour Plaza North Point and share your rating! It would be our pleasure hosting you again!

2/10 Terrible

Thorsten

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Internet was super horrible
The room was good but the internet was super horrible, you can’t even have a WhatsApp in and out do not bother to complain at all because nobody will do anything to help
Stayed 2 nights in Feb 2023
Response from MC on 7 Mar 2023
Thank you for choosing Harbour Plaza North Point. Please accept our apologies that the displeasure experience during your stays. We sincerely appreciate your feedback as it will help us to continuously improve. Meanwhile, I do hope that we will have an opportunity to welcome you back to Harbour Plaza North Point again soon.