Exterior

Reviews of Four Seasons Hotel Hong Kong

5 out of 5
Four Seasons Hotel Hong Kong
8 Finance Street, Central, Hong Kong

Reviews

9.6

Exceptional

Rating 10 - Excellent. 738 out of 926 reviews" "
Rating 8 - Good. 148 out of 926 reviews" "
Rating 6 - Okay. 21 out of 926 reviews" "
Rating 4 - Poor. 10 out of 926 reviews" "
Rating 2 - Terrible. 9 out of 926 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. When we call them in the morning before checkout to confirm the checkout time being midday, they rang back straight away to extend it by an hour. The front desk was also extremely helpful and friendly (and similarly at Lung King Heen). We were upgraded to a higher floor as well. The harbour view was memorable - watching the dynamic lighting from ICC and the big screen next to it. The room has recently been updated, with USB-C ports. There were some very minor issues in the bathroom. The bathroom basin plugs were difficult to make a complete seal, and the shower door handle was a bit loose. It did not affect the delightful experience with our stay.
Stayed 6 nights in Nov 2023

6/10 Okay

Esther

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s okay
Stayed 1 night in Nov 2023

2/10 Terrible

David O.

Stayed 6 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 1 night in Oct 2023

10/10 Excellent

Anastasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Anastasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Grace

Stayed 1 night in Oct 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Jeremy

Stayed 4 nights in Oct 2023

10/10 Excellent

Yue-Sai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view too was an additional wow.
Stayed 3 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It’s world class. It’s probably one of the highest standards Four Seasons hotel in the world. The staff and service set them apart from other luxury hotels.
Stayed 1 night in Jul 2023

10/10 Excellent

Gabriel, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and oustanding service
Stayed 3 nights in May 2023

8/10 Good

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful , spacious , modern rooms and exceptional service. The pool was amazing!
Stayed 4 nights in Apr 2023

10/10 Excellent

Esther

Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb restaurants. Gorgeous room. Convenient. Excellent service.
Stayed 3 nights in Feb 2023

6/10 Okay

Tao

Stayed 1 night in Jan 2023

10/10 Excellent

ANITA, PACIFICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in Central within close proximity to IFC shopping mall, the ferry teminal, and the subway station. Nice view of Victoria Harbor. Nicely renovated rooms. Professional and courteous staff.

10/10 Excellent

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2022

10/10 Excellent

ANITA, PACIFICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated room was modern and nicely equipped with great amenities. The staff was professional. They were able to accommodate me with an early check-in per my advance request. Appreciated it very much! It’s a truly 5 star hotel in HK, not to mention the convenient licetiin and the spectacular view of Victoria Harbor.

2/10 Terrible

Moises S

Disliked: Staff & service
Stayed 5 nights in Nov 2022

10/10 Excellent

Yi Ting

Stayed 2 nights in Sep 2022

6/10 Okay

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The facilities of the hotel maintained high standard, especially the newly renovated areas made it a spark in the city. However the service of the hotel especially at the executive lounge requires much improvement. Inexperienced staff was employed and wispers about the customers were easily seen in the small scaled lounge. Food was not served outside the time slots, not even snacks, which is uncommon in other lonnges in the city. Besides, even if attending the lounge in the assigned timeslot, you may not be served. For example, if you had your afternoon teaset the first day u checked in and you go to the lounge at 2 pm ( check out time was arranged to be at 4pm) on the next day, they would say u already had it yesterday and no food would be served. But they didnt tell u in the first place, making my schedule disrupted and my pregnant wife and 2 year old need to go back to our room to wait for inroom dining. Old fashioned decoration and poor selection of furniture was in need for replacement at the lounge as well. One main thing about the sleeping experience is the noise from the road is quite loud even if u stay above 40th floor. At last, i supposed the airconditioning system is quite old and the smell from the system was quite pungent. I have been to numerous hotels in Hong Kong and stayed in quite a number of expensive suites, fourseasons definitely requires much effort to stand out among the competitors.
Stayed 1 night in Sep 2022

10/10 Excellent

So Ping Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2022

10/10 Excellent

Li

Stayed 1 night in Aug 2022

10/10 Excellent

Vivian

Stayed 1 night in Aug 2022

10/10 Excellent

Kim Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Four Seasons Hotel Hong Kong on 23 June 2022
Thank you for taking the time to rate your experience. We hope to welcome you back again soon.

8/10 Good

Mark

Stayed 1 night in Mar 2022
Response from Four Seasons Hotel Hong Kong on 21 Apr 2022
Thank you for taking the time to rate your experience. We hope to welcome you back in the near future.

8/10 Good

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Lai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable environment, a great view of Victoria Harbour
Stayed 1 night in Dec 2021

10/10 Excellent

WONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

yi, Brookfiled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy shipping and go everywhere in Hong Kong.
Stayed 7 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Kazue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bp
Excellent!
Stayed 2 nights in Oct 2021

10/10 Excellent

Flora

Stayed 1 night in Sep 2021

10/10 Excellent

ON KI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good weekend stay
Great harbour view, refurbished room is modern and in mint condition; enjoyed working out in the well-equipped gym; restaurants are good; value for money
Stayed 1 night in Aug 2021

8/10 Good

ying yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our anniversary stay. Hotel surprise us with a small piece of cheese cake and a bottle of sparkling wine. Even at dinner at the lounge, they treat us with a small plate of fruits with “happy anniversary” which we are thankful.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were friendly and the new renovated rooms are nice and clean, the pool is spacious and big enough to accommodate all the guests. The breakfast buffet at the Argo is pricey but very good.
Stayed 1 night in Aug 2021

10/10 Excellent

Mundy

Stayed 1 night in Aug 2021

8/10 Good

ON KI

Stayed 1 night in Aug 2021

10/10 Excellent

Chi Wai John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every dollar is well spent !
definitely the first choice for staycation - excellent services & spectacular harbour view. Room is newly renovated and stylish.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

KITTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Yuen Ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast time need to improve, We went down at 950am and there is no seat, The lady said we need to wait around 20 mins and the breakfast time finish at 1030am.
Stayed 1 night in Jul 2021

10/10 Excellent

De'Arna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
4 seasons hk is our favourite staycation place with kids .. 2 large pools and alfresco dining area pool side are excellent. Activities are on weekends to keep the kids entertained. Gorgeous renovated rooms and we got a voucher to spend at the hotel .. win win
Cooking activity
Pool view
Alfresco dining view
Small touches
Stayed 2 nights in Jul 2021