Dear Mr. Hewitt, Thank you for bringing your concerns regarding your recent stay at Dorsett Mongkok, Hong Kong to our attention. We sincerely apologize for the inconvenience you experienced due to the ongoing renovations at the hotel. Please be assured that the renovations are being carried out with the aim of continuously improving our facilities and providing a better overall experience for our guests. While one of the lifts was temporarily out of service for maintenance purposes, we ensured that two lifts and a staircase were accessible to guests at all times. However, we understand that the remaining lifts may have experienced higher demand, resulting in longer waiting times during peak hours. We apologize for any frustration this may have caused. Regarding the cleanliness and accessibility of the corridors, we will remind our staff to properly store cleaning equipment during room preparation to ensure that the corridors remain unobstructed. We assure you that it is not our intention to create any inconvenience or safety hazards for our guests. We appreciate your feedback as it helps us identify areas where we can enhance our services. We value your patronage and would like to assure you that we take your concerns seriously. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to contact us directly.

Dear Judith, Thank you for taking the time to review your recent stay with us. We would also like to assure you that the mentioned shower adjustor and aircon issues were definitely an occasional case that seldom happened before, we will rectify it as soon as possible in order to avoid the same from happening again. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Michelle, Thank you for your comments. We are delighted to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear David, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Darius, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Cathy, Thank you for taking the time to review your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Alan, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Emily, Thank you for taking the time to review your recent stay with us. Regarding the lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear John, Thank you for your comments. We are glad to know that you overall enjoyed your recent stay with us. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Kim, Thank you for your comment. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Chengqun, Thank you for taking the time to review your recent stay with us. We would like to assure you that the service you encountered was definitely not the kind of service we strive to provide to our guests. Training will also be reinforced towards all the front line teams to ensure the best service to be delivered under any circumstances. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Raymond, Thank you for taking the time to review your recent stay with us. Your comment on in-room amenity has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Philip, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We are pleased to inform you that scheduled shuttle bus service is available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Florie, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on the in-room facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Paul, Thank you for taking the time to review your recent stay with us. We appreciate your feedback on our facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Yui, Thank you for taking the time toe review your recent stay with us. We are sorry to hear that the occasional noise disturbance caused your inconvenience; please rest assured we will look into our soundproof feature and make necessary improvements in the future to ensure the comfort of our guests. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Christina, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Denny, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Patricia, Thank you for your comments. We are glad to know that overall you enjoyed your recent stay with us. Regarding lifts, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Siat Meng, Thank you for your rating. We are glad to know that overall you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Wai Man, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Robert, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Everton, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Sheldon, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Watchalee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. Regarding the elevators, we understand that the waiting time might have been longer than expected due to the high occupancy during your stay. We apologize for any inconvenience caused and appreciate your understanding and patience. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Evan, We regret to hear that your stay did not meet your expectation this time. Please be assured that our housekeeping has been reminded of this issue and will ensure proper cleaning procedures are adhered to at all times. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Barbara, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Maria, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Emilia, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Victor, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Hwa Wee, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Cody, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Vincent, Thank you for taking the time to review your recent stay with us. Please be assured that our housekeeping team has been informed of this issue and will pay extra attention to ensure proper cleaning work to be carried out at all times and in line with our standards, we are sorry for inconvenience caused. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Wei Leng, We regret to hear that your stay did not meet your expectation this time. Your comment on the amenities has been well noted and reflected to the concerned department for continuous improvement. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Mongkok, Hong Kong.

Dear Robert, Thank you for taking the time to review your recent stay with us. Location wise, our hotel is located a 7-minute walk from the Olympics Station, with plenty of local shops and eateries along the street. We hope you enjoyed exploring the local vibes in the neighborhood during your stay. Scheduled shuttle bus service is also available to Mongkok & Kowloon MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and China Hong Kong City. On your next visit, we wish you would consider our Suite Premier / Family Quad measuring up to 42sq.m. for a more spacious and comfortable stay. Thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the future.

Dear Fay, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Tracy, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Harry, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Mongkok, Hong Kong in the near future.

Dear Ying Lung, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Joanita, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Rhoel, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.

Dear Mark, Thank you for your comments. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcome you back to our hotel in the near future.