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"Top knotch hotel. Friendly and helpful staff. Our room was a premier double with one king bed. It was large and very comfortable room. Great layout with a lot of space for luggage. Had a view of the city and Sapporo Station. Connecting walkway at basement level to Sapporo Station and subway lines. Shops and food along the corridor. Breakfast buffet was worth it. Lots of choices, both Japanese and American style. Freshly prepared omelets as well. Concierge recommended a great place to have dinner with a view just outside JR Station that was great without breaking the bank. Had a problem turning on our air purifier (language issue), called the front desk and a person arrived within 5 minutes to get it going."

"This is a beautiful property. There is a minor inconvenience that escalators to the onsen and pool are under construction but the elevator works. The natural hot spring baths are amazing and numerous. There are both dry and steam saunas. The grandkids had a great time in the pool with a water slide and played with other children. We had ryokan style rooms with tatami mats making this experience very traditional. The location is very convenient."

"Good location, within walking distances to sapporo tower, clock tower and other major attractions."

"Facility is new and the is washing machine, very convenient "

"Great staff service before and during our trip."

"Nice and clean"

"great staff"

"Great hotel with great location and great price"

"Nice onsen area, open air onsen is a bit small but nice. Very nice rooms and I enjoyed my stay"