Deluxe Room, Balcony

Reviews of Thien Thanh Central Boutique Hotel

4 out of 5
Thien Thanh Central Boutique Hotel
16 Ba Trieu St., Hoi An, Quang Nam

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 233 reviews" "
Rating 8 - Good. 89 out of 233 reviews" "
Rating 6 - Okay. 16 out of 233 reviews" "
Rating 4 - Poor. 12 out of 233 reviews" "
Rating 2 - Terrible. 4 out of 233 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs. Ahn, was most welcoming and charming! Her hotel is so peaceful and an oasis from the intensity of the old town, but an easy and interesting walk back and forth. The pool was wonderful after a hot day of sight-seeing. I loved the breakfast offering, especially the plate of assorted fresh fruit. AC, hot pot, mini fridge in room were all so nice to have. Mrs. Ahn arranged a perfect and very inexpensive tour of My An.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lovely manager Ms Anh makes this place feel like a home... so friendly and accomodating really would not be the same without her! Hotel itself is in nice quiet area but really close to walk to old town and many great places to eat nearby. We will certainly stay again just to see Ms Anh and her friendly team x
Stayed 7 nights in Dec 2019

10/10 Excellent

Melissa, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. They were always willing to chat and went above and beyond to make sure we had a comfortable and enjoyable stay. Would highly recommend!
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hoi An
We had a terrific stay in Hoi An. This hotel is close to the old town. Ahn, the manager, was fun and thoughtful. All of the staff were kind and welcoming. The pool was refreshingly cool. Breakfast on the back deck made for a delightful way to start the day. We were so happy to have booked there .
Stayed 5 nights in Jul 2017

10/10 Excellent

Pierre, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I had a room exquisitely furnished with a view on the pound. The staff, starting with the hostess (Mrs Han I believe) is delightful. I highly recommend this hotel.
Stayed 3 nights in Jul 2017

10/10 Excellent

Christophe Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Falk

Liked: Staff & service, room comfort
The most friendly staff, superb desighn, cosy terrace out the back with total nature, lake, birds, fish and buffalo. Very good breakfast, conveniant location.

10/10 Excellent

Donna, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Hoi An
The hotel was a perfect spot to relax from a day of sightseeing/shopping. The rice paddy field at the rear of the property was so peaceful. It was lovely to watch the wildlife from the restuarant or room balcony.The staff were very helpful and friendly Ahn makes great drop filtered coffee and she has a very dry sense of humour. Anything we needed we just had to ask. Thank you

8/10 Good

Catalina, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite nice hotel
I was recommended by a friend to go to this hotel and she wasn't wrong, it is perfectly located, the rooms are very nice, good bathroom, the only bad thing is that if you shower for more that let's say 5 min the water starts getting colder The breakfast was amazing, it would be nice if they could explain better what is included, but whatever you ask they'll do it Special thanks to Anh who agreed to prepare me some breakfast before 7 because I needed to get to the airport early

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and authentic feeling hotel
The staff were amazingly friendly and hospitable. Gorgeous back garden and pool area. Very peaceful considering all the bikes out on the main road. We had room overlooking street which was fascinating to watch at night (sipping beers on the balcony.)

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green room with balcony 5/5. Fantastic.
Green view room with balcony overlooks a large pond and forest. Birds sing in the morning, bats and frogs at night, very tranquil. Fantastic. Great service. ONE CAUTION - be vigilant when having the hotel book transport or tours. Cost tends to be almost double what a local tour operator or other hotels might charge.

8/10 Good

Laurence, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laurence's review
I have stayed 4 nights and had a pleasant stay. The room on the water side with a balcony was quite pleasant. The staff was very helpful. Trip, bicycle and bus to the airport was arranged for me in seconds. Very relaxing and good location not too close and not too far from the busy old town historic centre.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel
Manager, Ahn, was superb - helpful, friendly, funny and warm. The view from our balcony was rural and beautiful. Hotel decor is also very lovely. Would definitely return. Hoi An is also a great place to visit.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice staff made the stay better.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly and helpful staff

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convienent and clean
We had a nice stay, frindly staff. Unfortunately my mother got sick - maybe from the breakfast! Bad internet access. But nice swimming pool! We couldn't get the room we had ordered, we had the opportunity to move into "our" room the day after or pay extra for staying in the room we were given at arrival! I think after all it was the hotels problem we couldn't have the right room, and maybe they shouldn't have maked an extra charge!

10/10 Excellent

Eimear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, comfortable pretty rooms, a short walk from hoi an's old town. Very friendly staff and particularly good breakfast.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
A beautiful boutique hotel with incredible views of rice paddys. Extremely friendly staff who feel like family by the end of your stay. Highly recommended!

8/10 Good

Joshua, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing staff.
We had a very nice stay at this hotel and would come back for sure. The location is perfect, just a short 10 minute walk into town. The staff is so friendly and nice and they really went out of their way to accommodate us. For the price, you can't beat it.

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Nice place for price
In the centre. Perfect. Breakfast very nice and I had a swim in their pool. A good place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a peaceful location
Lovely hotel. Our room was clean and the pool and terrace area was lovely. The location was in a quiet neighbourhood but just a few minutes walk from the centre of town. The staff were excellent and even packed take out breakfast for us on the days we left before service started. Would definitely recommend

10/10 Excellent

Rachael, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Boutique Hotel
Amazing time staying here! Felt at home in the beautiful hotel with great garden views by the pool! Great location within walking distance to old town & a short cycle or taxi to the beach! We walked one day which was fine too! Anh made us very welcome here & even packed a lunch for us to take with us to the airport on our last day! Highly reccomend staying here whilst visiting the beautiful Hoi An!

10/10 Excellent

Steven, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This hotel is hidden from the main road but well worth the effort to find it. It is quiet and very clean. The staff is excellent and very helpful. The location is great, close to the citadel and the river. Easy walk to good restaurants or street venders. Our room was spacious and the bathroom was nice and clean. I would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel
A warm, pleasant helpful staff, a nice pool and a beautiful back deck for breakfast. My room was not large but was well appointed. The hotel is a 10-minute walk from the historic center of Hoi An, but quiet and away from the crush of tourists. I recommend it highly.

8/10 Good

Nick, London

Liked: Cleanliness, property conditions & facilities, room comfort
HoiAn
Lovely little place with nice pool and terrace and spacious bedroom. Characterful receptionist.

10/10 Excellent

IGNASI, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive Service
The Service was very attentive and professional, my colleague got sick and they took care of him during the whole day.

10/10 Excellent

Peter, Queensland australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff,great setting, great all round hotel
The staff were wonderful.ms anh helped us so much as were werea family group. A delightful lady and so carjng and attentive. .a treat to stay here and have booked again for two more visits..

6/10 Okay

Rodney J, Gold Coast

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Third Time Not So Lucky.
We have stayed in this hotel twice before- once 10 years ago and then 5 years ago. Unfortunately little has changed in this time and the hotel is looking a slightly run down. The room keeping left something to be desired but the staff are very friendly. The cost of hotel services- laundry, airport transfers etc. are significantly more than can be obtained in a two block radius. I think there is better for the money in Hoi An and our third stay will be our last.

6/10 Okay

Rodney J

Liked: Staff & service
Disliked: Cleanliness

10/10 Excellent

Robin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boomk a night here. GREAT hotel!
Absolutely fantastic hotel. I would love to go back. The staff are excellent and attentive. The breakfast was one of the best buffet style one we have had even though it was smaller than north American standard. Maybe that's why Americans are fat and Vietnamese skinny!

10/10 Excellent

PAUL, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place
Great staff, very accommodating. The ladies at reception and the restaurant were amazing. The pool is ice cold. The porter is extremely helpful

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Morgan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel just outside of the Old Quarter!
This hotel had a very small cozy feel to it. The lady at the front was very welcoming, not to mention had a great sense of humour. The location was in between the beach and the Old Quarter. A little bit of a bike ride to get to the beach but well worth it. The best thing about this hotel was the breakfast! FRESH Vietnamese coffee every morning was offered and paired with your choice of breakfast made for you. Their Pho was also one of the best I've had all trip. I would definitely stay again.

10/10 Excellent

Josh, los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in between beach river.
An and a her staff are very accommodating and go out of their way to ensure you are as comfortable as possible. Great location on quiet street that's easy distance to river walking and easy distance to beach as well. Breakfast is extra special with a great nature view outback.

10/10 Excellent

Dawn, Aspen, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place.
Comfortable,clean room with great AC. Bathroom was clean, staff could not have been more helpful. We would stay here again.

10/10 Excellent

Andrew, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in Hoi An
Thein Thanh is set in a quiet area of Hoi An about 10min walk to the main market and all the other tourist based shops of the area. The staff are very willing to assist you in making decisions about where to go and what is best, there knowledge is quite extensive and we relied on their professional knowledge of the best places to visit and the best restaurants to eat at, not once were we disappointed with the advise. The rooms are well appointed and kept very clean (rooms serviced) every day. They provided a laundry service which as usually a same day service. We are happy to recommend this hotel for anyone who wants to be close to the main areas of Hoi An but set back a little from the hustle and bustle of the hotels closer to the main areas. Over all a wonderful, relaxing and enjoyable stay, many thanks to "An", the manager who made sure every thing was "just so" during our stay

8/10 Good

monique, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slightly longer walk to the centre than expected but you can get there in 10-15 mins. Breakfast very good and nice back terrace to sit on. Good for short stays.

8/10 Good

Tam, P.A

Liked: Cleanliness, staff & service, property conditions & facilities
Small but warm and very nice service
The hotel has such a sweet view at the back.

8/10 Good

Adam, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An - quick trip
Trip North from Nha Trang to Hanoi stopped by Da Nanag and Hoi An. Nice hotel with pleasant staff. About 1km from the old-center of Hoi An and probably 2km from the lovely beaches. Easy to rent a moto or bicycles ($1) so you can get out and explore. I liked the hotel and staff, but they were a little more opportunistic with addl. charges. Added $10/night for a 3rd guest which we'd listed on Hotels.com - only hotel to do so - and their pricing for other services - train tickets and private car back to Da Nang all seemed to have greater surcharges than other hotels.

8/10 Good

Lam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

8/10 Good

PAUL, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked into the Thien Thanh for four nights. It's a boutique hotel, about a 10 min walk from the 'old town' of Hoi An and oozes that 'personal touch' so often missing at larger hotels. Immediately we were struck by the friendliness of all the hotel staff who could not do enough to ensure that our stay was a memorable one. Nothing was too much trouble. Buffet breakfast was on the deck overlooking the open fields at the rear of the hotel ensuring a relaxed start to the day and the lady who made the omelettes and egg dishes was sweetness itself.Not once did we ever see any of the staff without a smile on their faces. Occasionally the street outside can get a bit noisy first thing in the morning if you are staying in a room at the front of the hotel as we were, but what do you expect...it's Vietnam and it is part of the ambience.For a quieter room with a balcony to overlook the fields, a room at the rear maybe preferable for some. We were checking out at at 5.30 am and the staff ensured we had packed breakfasts (at their instigation) and organised a car for us to the airport. We can highly recommend this hotel. Next time we return to Hoi An, and there will be a next time, we will be staying here.

8/10 Good

Cornelia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully maintained and decorated hotel in walking distance of Old Town. Feels more like a house than hotel. Open air reception area. Anh at front desk greeted us upon very late arrival and even whipped us up an omelette and got a special creme for my child's rash brought in on bicycle! The pool is lovely and the rooms charming and very clean, loved eating breakfast right next to morning glory field. I had to ding the review a little just because we had no hot water on second day. But that was not a big deal. it remains my husband's favorite hotel in Vietnam!

10/10 Excellent

Carol , Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful family run hotel, wonderful staff.
A short stroll to all sights through an extremely friendly neighbourhood. Being able to relax around the pool in the heat of the afternoon a definite bonus. We had an upstairs twin room with a balcony overlooking green rural view and the pool area. All of the staff especially Tsu were absolutely wonderful and made our stay extremely relaxing.

10/10 Excellent

Mark, Seattle, WA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and great staff
I had a great experience here. The room and view of the morning glory field is so relaxing yet you are just a few blocks to all the charming streets in Hoi An. The staff was very friendly too. I became very good friends with the night manager Ahn. She was so helpful in recommending restaurants and arranging for a vietnamese breakfast each day (this must be requested ...but highly recommended). She is quite funny as well and played a few jokes on us too. I would definitely stay here again and I highly recommend this hotel. It was perfect.

10/10 Excellent

Natalie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing homely hotel
We really enjoyed our stay here. We stayed 4 nights and the hotel is like a home away from home. The staff are amazing and will go out of their way to help you. the rooms are extremely comfortable and the breakfast is lovely and served on a terrace with a beautiful view. We were sorry to leave! Also the location is really good - just outside the old town so you don't get the hassle of hundreds of people but still within easy walking distance of everything.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jason, Brisbane Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
We had a great stay in this hotel. The location was great. The quality of the Hotel was great.

8/10 Good

Barbara, Holmfirth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful and stylish hotel in Hoi An
Lovely hotel, attentive staff and the pool was very welcome after a day out in the heat. The eating area overlooked the fields of morning glory, which the farmers cut in the morning for market, and gave the place a green and restful vista. Bicycle hire available next door and a selection of spa's along the road. A great place to stay.