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Overview of Acacia Heritage Hotel

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTran Duong House7 min walk
    Popular LocationHoi An Market9 min walk
    Popular LocationQuan Cong Temple9 min walk
    AirportDa Nang (DAD-Da Nang Intl.)54 min drive

Choose dates to view prices

  • Acacia Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsAcacia Suite
  • Deluxe Double Room

    4.1/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 Queen Bed
    More detailsDeluxe Double Room
  • Family Quadruple Room

    Room amenities

    • 48 sq m
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Quadruple Room
  • Superior Triple Room

    3.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 1 Single Bed and 1 Queen Bed
    More detailsSuperior Triple Room
  • Superior Twin Room

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Twin Room

About this area

Hoi An

Acacia Heritage Hotel is located in Hoi An. Hoi An Ancient Town and Chua Cau are notable landmarks, and the area's natural beauty can be seen at Riverside Hoi An and An Bang Beach. Vinpearl Land Nam Hoi An and Hoi An Impression Theme Park are also worth visiting.
Popular Location

What's nearby

  • Hoi An Ancient Town - 7 min walk
  • Tran Duong House - 7 min walk
  • Hoi An Market - 9 min walk
  • Quan Cong Temple - 9 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 10 min walk

Getting around

  • Da Nang Station - 29 min drive
  • AirportDa Nang (DAD-Da Nang Intl.) - 54 min drive

Restaurants

  • Dao Tien River Restaurant - 7 min walk
  • Mia Coffee - 8 min walk
  • The Hill Station - 8 min walk
  • Bahn Mi Phuong - 8 min walk
  • Blue Dragon - 9 min walk

About this property

Acacia Heritage Hotel

3-star spa hotel, walk to Hoi An Ancient Town
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a poolside bar and a meeting room. All 70 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include balconies, minibars and room service (during limited hours).
Acacia Heritage Hotel offers 70 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Acacia. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: VND 200000 for adults and VND 150000 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • 1 meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: VND 200000 for adults and VND 150000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Acacia Heritage Hotel Hoi An
Acacia Heritage Hoi An
Acacia Heritage
Acacia Heritage Hotel Hotel
Acacia Heritage Hotel Hoi An
Acacia Heritage Hotel Hotel Hoi An

Frequently asked questions

Can I cancel my reservation for free at Acacia Heritage Hotel and receive a full refund?
Yes, Acacia Heritage Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Acacia Heritage Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Acacia Heritage Hotel have a pool?
Yes, this property has an outdoor pool.
Is Acacia Heritage Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Acacia Heritage Hotel?
Self-parking is free at this property.
What time is check-in at Acacia Heritage Hotel?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Acacia Heritage Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Acacia Heritage Hotel located?
Situated in Hoi An, this spa hotel is within a 10-minute walk of Riverside Hoi An, Hoi An Ancient Town, and Hoi An Market. Hoi An Night Market and Chua Cau are also within 1 mile (2 km).
4.2
Very good
5 - Excellent
43
4 - Good
45
3 - Okay
5
2 - Poor
4
1 - Terrible
4

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
Beds comfy, breakfast great, restaurant near pool great
Stayed 5 nights in Jan 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
We were given a room on the ground floor which looked like it was not cleaned thoroughly. Dresser was quite dusty. Tap was about to come off the basin it was mounted. Room was stuffy as AC was weak, hotel provided a fan which looked rusty. We would have gladly paid a higher rate for a better room. Rooms on higher floor appear quite nice. On a positive note - buffet breakfast spread was good and hotel is a few minutes walk from the old town.
Stayed 1 night in Oct 2019

2/5 Poor

Travelled with family, Business traveller
Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
We booked total 4 rooms. The smell very bad, When you walk on to the room. The bed sheet have the stain on them and feel like not dry enough. For the price that we pay for very disappoint. The bath room have the mold in a lot of corner. The breakfast not warm at all.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the old town very quiet. Staff were very friendly. We arrived at 5:00am I. The morning and they gave us an early check in which is great. Breakfast was great. Pool Vey clean and well maintained. Would definitely come back
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Hoi An
This hotel is awesome, very close to Hoi An. The staffs are always smiling. The price is reasonable. Phuong and Tam are helpful and friendly. The rooms are comfortable. We have a wonderful experience here. Highly recommend !
Stayed 2 nights in Sep 2019

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