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Reviews of Saigon Inn Hotel

2.5 out of 5
Saigon Inn Hotel
265/7/55 Pham Ngu Lao, District 1, Ho Chi Minh City

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 45 reviews" "
Rating 8 - Good. 17 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was absolutely amazing and the staff
The staff were very helpful and friendly. The war museum was a real eye opener
Stayed 1 night in Mar 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saigon Inn Hotel
We were greeted very well by Tuu & Lock who told all the in's & out's of the place! At first it's not the easiest place to find as it's located down some alley ways, the room was clean and adequate for our needs and surprisingly quiet for it's central location for all the action! We felt safe and for the budget conscious traveller it ticked some boxes.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly staffs. Great location
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific, breakfast was awesome. The only problem is the location in a very narrow alley.
Stayed 1 night in Oct 2019
Response from Phước Lộc Nguyễn - Manager on 5 Dec 2019
Good morning from Saigon Inn ! Thank you for spending your time to give us a kind feedback on your recent stay. We are also happy that you appreciate the breakfast . We are looking forward to welcoming you again during your next stay in Saigon Inn and hope we can prove our high standard of hospitality again. Sincerely yours ! Saigon Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff.
Don't be put off by the warren of alleys this hotel is down. I have the double room: very clean and comfortable, but more importantly, the staff are amazing. Friendly, have integrity and genuinely care about your welfare. The cooked breakfasts are very impressive, with them even providing me with a bag of food when I had to leave early for my flight.
Stayed 2 nights in Jul 2019

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I could give 6 stars for service, I would! Upon arrival, I was greeted with clear, concise instructions (and they even briefed me on the local safety measures!) The area was a 2 minute walk from the fun and festivities on Bui Vien, yet it was quiet and extremely safe. Breakfast was fresh every morning, and I always came back to my room feeling welcomed.
Stayed 3 nights in Jun 2019
Response from Loc Phuoc Nguyen on 12 June 2019
Good afternoon , Dominick ! Thank you on discovering our hostel ! We are so happy to read how much you enjoyed our place. It is that balance of our serene setting, warm service…, that we want our guests to experience. We appreciate opportunity to earn loyal customer and are looking forward on offering you another relaxing stay in the near future. Your faithfully ! Saigon Inn

8/10 Good

Verified traveller

Stayed 13 nights in May 2019

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, friendly place in central HCMC
Such a good place to stay in central HCMC. The staff are absolutely amazing! So friendly and helpful throughout, breakfast is included and it was all delicious. So much to choose from and a really high standard. Location is close to the Main Street and bars and restaurants but tucked away enough to be quiet. Highly recommend!
Stayed 1 night in Mar 2019
Response from Mei Dang on 6 Mar 2019
Good Morning , Katheryn & Micheal ! Such a wonderful review - Thank you! We truly appreciate that you took the time to share your experience here at Saigon Inn . We could not have written that better ourselves! And thank you as well for your great comments about the team and their welcome and politeness - they were very happy to read your feedback. We look forward to seeing you again very soon and I hope to meet you personally during an upcoming visit. Cheers ! Saigon Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

James Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
A little hard to find/get to with luggage but a very nice stay. Genuine, helpful staff and a great breakfast! There's literally a book of options for breakfast, it's almost overwhelming but fun to choose.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hello Kitty blankets
The room at this place was jammed with 3 beds. There was no window. The awful, pink Hello Kitty blankets were really jolting. The ultra thin mattress was the kicker. It was a horrible night's sleep. The staff was wonderful and the breakfast was great
Stayed 1 night in Jan 2018
Response from Mei Dang on 30 Jan 2018
Dear value guest ! Thank you for taking the time to share your review following your stay with us. We are delighted to hear you feel Saigon Inn is clean and our location ideal. Thank you in particular for highlighting your enjoyment of our helpful staff. We hope to welcome you back to Saigon Inn soon! Kind Regards ! Saigon Inn

10/10 Excellent

Phillip , Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Staff are the friendliest & most helpful I have ever come across. They made our stay a pleasure.
Stayed 3 nights in Aug 2017

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at its best!
We loved our stay at Saigon Inn! The rooms are comfortable and the location is great - in the middle of District 1 but in a residential area, so there is no noise. It's like an oasis set back away from the chaos of the streets. The hosts are simply wonderful! They greeted us by name every time they saw us, asked us how we were doing, offered tips for sightseeing, and walked us around the neighborhood when we first arrived so we would know where to go. They provided breakfast each morning - we selected from an extensive menu and the food was delicious! It was so much food that we often would skip lunch since we weren't hungry and just wait until dinner to eat. This is one of the best hotels I have ever stayed in, primarily due to the friendliness and helpfulness of the people who work there. I highly recommend anyone going to Ho Chi Minh City to stay at the Saigon Inn! I know that if we ever return to the city, we will definitely be staying here again!
Stayed 5 nights in Jun 2017
Dear Lana ! Good morning ! Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked the perfect location of our hostel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees. We are also happy that you appreciate the breakfast . We are looking forward to welcoming you again during your next stay in Saigon Inn and hope we can prove our high standard of hospitality again. Sincerely yours ! Saigon Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!!!!!!!!!!!!
The service is great, the breakfast is wonderful, and the location is convenience.
Stayed 1 night in May 2017

10/10 Excellent

YiChun, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel in Ho Chi Ming coty!!
Nice, cozy, quiet and clean hostel! Staff are very kind and hopitable! The breakfast is various and tasty! It really feels like home. I will not hesitate to choose here when I am back to HCM. Five stars!!!

10/10 Excellent

Anonymous , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and great place.
We just completed our stay in a private room here for several nights. The owner of this hotel has fantastic staff. They are very welcoming and willing to attend to your every need. They give you information on how to stay safe-that was not a problem-they just care and want you to enjoy HCMC. That's a kind of people they are. They will bend over backwards to make you happy. Although the hotel rooms are rather small they are very clean. It is very close to a park and busses. They give you a menu for breakfast that has 146 options under 3 categoried: western, Vietnamese, and Chinese. Restaurants and the major backpacker street are close by. Would definitely stay here again.

8/10 Good

Bianca, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and great place to stay. Breakfast was excellentl, and staff are kind and very helpful. Helped us book a bus without any commission etc. staff are very vigilant on security - maybe a little too much (as it makes you feel like something may happen). In a good location, just down an alleyway, very safe though.
Response from General Manager on 6 Oct 2016
Hello value Guest ! Thank you so much for the fully five stars and the love you spread in the kind review. It is very pleasing to read, that you felt comfortable have enjoyed the hospitality of the staff in the Saigon Inn Hotel. Thank you for mentioning the guest rooms as being clean. We feel lucky that we could use the chance to serve breakfast and services for you , since we rarely have the opportunity to do so. We had a pleasant time with you while you was be in Saigon . We hope to get the chance to welcome you and your friend very soon again. Much love to you from Saigon Inn staff … All the best ! Saigon Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOSTEL! No regrets!
I found everything to be SPOTLESS. I even asked the receptionist if it is a new hostel as everything is clean and white (even the spaces within the tiles!) and she said it's been running for 5 years! Lol. But seriously, even though you have to pass through dirty streets, you will always feel safe here. Staff was very helpful.
Response from Phan Đan on 15 Apr 2016
Dear Guest !!!! Thank you for your comment. We would like to see you again with special price. Warmest regards from Saigon Inn Hotel !! Saigon Inn

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très bien placé, et super petit déjeuner, le personnel est accueillant !
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的住宿
早餐完美,接待人員很專業,但浴室太小間了
Stayed 1 night in Dec 2019

10/10 Excellent

재민

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
골목 안쪽에 있어 찾기 힘들었지만 직원들 친절한 서비스 가 마음에 들었습니다 침대도 마음에 들었구요
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めてだとホテルの場所がわかりにくいけど 周りのロケーションは便利、快適
Stayed 1 night in Jul 2019
Response from Phước Lộc Nguyễn - Supervisor on 21 Sept 2019
Good Morning from Saigon Inn ! Thank you so much for such an enthusiastic review. We are proud to have a great team of people working with us, people who have a passion for their jobs and thrive on delivering the best hospitality experience to our guests! Knowing that we helped make our guests' holiday a great experience is what really rocks our boat, so thank you very much for letting us know how much you enjoyed your time with us. We'll be very happy to have you back, again and again! Sincerely Yours ! Saigon Inn

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファングラーオ通りから細い道を進んだ所で、タクシーや車は入れない所にあります。その点はやや不便です。しかし、古くても客室はリフォームされていて、綺麗です。また、朝食メニューが豊富でどれも美味しかったです。家族で経営しているようで、息子さんがサービス内容を色々考えて実践していました。絶やさない笑顔と不利な場所でお客さんを呼び、良いサービスを提供しようとする姿勢が非常に好感が持てました。帰りは朝早い時間だったにもかかわらず、お父様と一緒に妻のスーツケースをファングラーオ通りまで運んで頂き、見送って頂きありがとうございました。また、ホーチミンに行く際には、利用させて頂きます。ホテルの皆様、ハードな仕事ですのでお体を大切に。
Stayed 4 nights in Jun 2019
Response from Loc Phuoc Nguyen on 5 July 2019
Good evening from Saigon Inn ! Our sincere thanks for taking the time to write a review of our property. Your positive comments are very much appreciated by our staff, who work hard each day to make sure valued customers like yourself, are looked after. We look forward to being of service to you in the future, and on behalf of our team here is Saigon Inn ..... Thank you so much ! All the best ! Saigon Inn

8/10 Good

KAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
單人旅遊的經濟之選
地理位置卓越,鬧中取靜,早餐豐盛,住宿服務友善,背包客的絕佳選擇。
Stayed 8 nights in Mar 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
absolut empfehlenswert
hotel veraltet, etwas beengt, Service top, frühstück wie man sich es nur wünschen kann, reichlich Auswahl zwischen 6 menus lage absolut top, mitten im geschehen, trotzdem ruhig absolut tolles preis - leistungsverhältnis
Stayed 3 nights in Jan 2019
Response from Mei Dang on 6 Mar 2019
Dear Alexander ! We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service. Renovations start soon on the lobby, so that we may provide the very best in comfort to our customers. Thank you again, and we look forward to seeing you (and serving you) in the near future. Yours in Hospitality, Saigon Inn

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Rasa

Liked: Cleanliness, staff & service
It is hostel!!
U have walk barefoot in all hostel, I dont like it.Breackfast is very good.
Stayed 1 night in Dec 2017
Response from Mei Dang on 30 Jan 2018
Hello ! Thank you for taking the time to share your feedback. For now, we remain at your service and send you very best wishes from Saigon Inn . We trully hope to see you again. Your faithfully ! Saigon Inn

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet Little Hostel
Es zu finden ist ein kleines Abenteuer, versteckt im Gewirr kleiner Gassen. Hast du es dann aber geschafft, bist du in einem kleinen sauberen und top im Bezirk 1 gelegenen Hostel/Hotel. Die Mitarbeiter sind freundlich und zuvorkommend, das Frühstück ist gut und man hat eine riesen Auswahl. Da es unser letzter Tag in Saigon war, fragten wir, ob sie den tag auf unser Gepäck aufpassen könnten. Kein Problem und duschen vor dem Abflug am Abend konnten wir auch noch. Wer kurz in Saigon und ein günstige Unterkunft sucht, für den ist das Saigon Inn genau richtig.
Stayed 1 night in Nov 2017

8/10 Good

Hsiu ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店在很巷弄內,汽車無法進入,入口道路狹小,但飯店非常乾淨,早餐選項將近50種,有水果吃到飽,早餐非常美味服務態度也很好。
Stayed 3 nights in Oct 2017

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort
Leuk verblijf.
Hostel was schoon en prima kwaliteit/prijsverhouding. Ontbij was echt super, meer dan 140 menu's om uit te kiezen. De locatie was echter minder. De hostel zit in een doolhof aan straatjes en was heel moeilijk te vinden
Stayed 1 night in Aug 2017
Dear Monique ! Thanks so much for your grazie review ! We are so happy to read your wonderful review! We are glad that you’ve chosen our hotel to spend your couple days in Saigon and that you were not disappointed on your choice. We are sure we’ll have the pleasure of welcoming you again soon. Until then! With warmest regards ! Saigon Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 매우좋았음
Stayed 1 night in Jul 2017
Good morning ! Thank you for spending your time to give us a kind feedback on your recent stay. We are looking forward to welcoming you again during your next stay in Saigon Inn and hope we can prove our high standard of hospitality again. Warm regards ! Saigon Inn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
朝食がおいしい。
2泊利用しました。部屋は綺麗で、wifiも快適でした。朝食付きでしたが、1日目の朝は、朝食時間外にも関わらず、スタッフさんが作ってくれて、しかもとてもおいしい! 親切なスタッフの方と、満足したサービスで気に入りました。 また使います!

10/10 Excellent

Mor, 臺灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安全便宜親切的飯店
已經第二次入住saigon inn hotel,建議第一次不要天黑才check in,因為在巷子裡容易錯過,但是這裡最棒的地方是‘‘員工’’,他們會讓你很安心,也非常樂意協助你,英文溝通完全沒問題,早餐最少有45種以上的套餐選擇,絕對吃得飽,甚至會飽到午餐也吃不下,非常推薦!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工很細心也很熱情,主動告知在市區觀光需注意的事項。附的早餐多樣化而且非常好吃!

8/10 Good

Chris

Liked: Staff & service
familiäres Hostel im Backpackerviertel Saigon
Super freundlicher Empfang und Einweisung ins Hostel. Wir hatten mit Frühstück gebucht und wurden mehr als nur überzeugt. Das Frühstück wird durch die Mutter des Hauses frisch zubereitet. Hier können wir die vietnamnesische Nudelsuppe (pho) mit einem köstlichen Ice-coffee empfehlen. Das Hostel liegt zudem super zentral zwischen Kneipen-/Restaurantstraße und der Straße von wo aus alle Touristenbusse abfahren. Wobei das Hostel selbst sehr ruhig in einer Seitengasse liegt. Zimmer war zwar nicht auf dem neuesten Stand, konnte aber durchaus zum ruhigen nächtigen sehr gut herhalten.
Response from Lộc - Receptionist on 13 Dec 2016
Dear Chris ! Thank you so much for your kind words in your review. We appreciate to read, that you have felt comfortable and have liked our services. We are pleased to read that you mention our prices as being fair/affordable. We wish to welcome you very soon at your next travel in Saigon again. Best wishes to you from Saigon Inn

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Frühstück 62 Menue zur Auswahl
Response from General Manager on 13 Dec 2016
Dear value guest ! Thank you for taking the time to share with us your positive experience. We are delighted that we provided you with our services . Although not located in the main street , we have our own “oasis” of amenities and services that our guests continue to give us “rave” reviews on. The team at Saigon Inn values each individual guest and takes price in customizing every stay. We are glad you enjoyed your time in Saigon Inn … for your holiday and we look forward to welcoming you again soon. With kindest regards ! Saigon Inn

8/10 Good

HIDETAKA, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バックパッカーのブイビエン通り&デタム通りエリアにある静かなホテル
ブイビエン通りの路地裏にあって清潔な静かなホテルです。 スタッフは親切でしたし、アットホームの経営でゆったり過ごせました。 本当に路地裏にあるので、チェックインの時は、次の通りに行くと間違いと思います。 ファングーラオ通りとデタム通りの交差点を西へ、HEM 241との立て看板のある道幅2m位の路地を左折、 道なりを40m位進んだ1m強位のT路地を右折します。 (宿泊時にはホテル名の看板がついていた。) 道なりに進んだ左側にあります。 ホテルの位置関係が分かってしまえば、路地からブイビエン通り、ドークアンダウ通りにアクセス出来ます。
Response from Lộc - Receptionist on 6 Oct 2016
Hello guest ! Thank you so much for your kind words in your review. We appreciate to read, that you have felt comfortable and have liked our services. We are pleased to read that you mention our prices as being fair/affordable. We wish to welcome you very soon at your next travel in Saigon again. Best wishes to you from Saigon Inn

8/10 Good

michel, Nice

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix .
Commentaire : pourrait assurer les service petit déjeuner après 9h30 !!!!
Response from General Manager on 6 Oct 2016
Dear Guest ! Thanks so much for your comment ! We hope that seeing you again with special price ... All the best to you ! Sincerely ! Saigon Inn

10/10 Excellent

Elena, Россия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Останавливались второй раз - и не пожалели. Отель как и раньше на высоте. Чисто, уютно. Хороший завтрак по меню(с прошлого года выбор завтрака увеличился). Очень приятные девушки не ресепшн.
Response from General Manager on 6 Oct 2016
Hello value guest ! Thank you so much for the fully five stars and the love you spread in the kind review. It is very pleasing to read, that you felt comfortable have enjoyed the hospitality of the staff in the Saigon Inn Hotel. Thank you for mentioning the guest rooms as being clean. We feel lucky that we could use the chance to serve breakfast and services for you , since we rarely have the opportunity to do so. We had a pleasant time with you while you was be in Saigon . We hope to get the chance to welcome you and your friend very soon again. Much love to you from Saigon Inn staff … All the best ! Saigon Inn

8/10 Good

SATOSHI, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても親切なスタッフ
家族経営のとてもくつろげるホテルです。少し分かりずらいですが、ファラングラー通りから2,3分で行けます
Response from Phước Lộc Nguyễn - Supervisor on 21 Sept 2019
Good morning from Saigon Inn ! Thank you and thank you so much for staying at Saigon Inn & taking your time to share with us your positive experience .. We hope to have the opportunity to provide you with this service in the near future. We look forward to have you stay with us again! Much love from Saigon Inn staff to both of you ! Wishing you all pleasure and enjoyment in your holiday ! With Kindest regards ! Saigon Inn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ruhiges Hostel im backpacker Viertel
Wir waren nur 1 Nacht dort, wurden aber sehr nett empfangen und bekamen gute Tipps für den Abend. Das Team ist sehr führsorglich und hilfsbereit. Da wir das Frühstück wegen der sehr frühen Abreise nicht nutzen konnten bekamen wir ein üppiges proviant Paket. Das Zimmer war sauber, ruhig und einfach eingerichtet. Für Budget Urlaub gut geeignet.
Response from Lộc - Receptionist on 6 Oct 2016
Hello guest ! Thank you so much for your kind words in your review. We appreciate to read, that you have felt comfortable and have liked our services. We are pleased to read that you mention our prices as being fair/affordable. We wish to welcome you very soon at your next travel in Saigon again. Best wishes to you from Saigon Inn

6/10 Okay

kknd, south korea

음...가는 길이 골목에있어서 찾아가기가 불편하고 공항에서 택시로30분이나 걸려요.
글쎄요...베트남 처음 방문하시는 분들은 특히 한국분들은 좀 지저분한 골목길로 들어가서 싫어하실것 같아요. 가격은 저렴한것 같지만 공항에서 멀리 떨어져 있어서 택시비 생각하면 오히려 다른데보다 손해를 보실수도 있습니다. 주인아주머니가 친절은 합니다. 다음날 공항가실분은 비추합니다. 가까운곳을 찾으시는것이 좋은듯요. 바퀴벌레도 조금씩 나옵니다. ㅎㅎ 그건 어쩔수 없을듯요;
Response from Phước Lộc Nguyễn - Supervisor on 21 Sept 2019
Dear valued customer ! Thank you for taking the time to share your review following your stay with us. We are delighted to hear you feel Saigon Inn is clean and our location ideal. Thank you in particular for highlighting your enjoyment of our helpful staff. We hope to welcome you back to Saigon Inn soon! Kind Regards ! Saigon Inn