Dear Andrea. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

Dear Liliane. Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards

Dear Kim Muay. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

Dear Thao. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards.

Dear Chanbeom. Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards.

Dear Joseph. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Stephanie. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Stephanie. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Pak Hey Billy. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Ngan Anh. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Matthew. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear CJ. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Sebastian. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Thanh. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. With best regards.

Dear Balaji. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Eddie. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon. On the management front, please kindly allow me to inform you that we are planning a rooms renovation project with extensive refurbishment work, hopefully starting in the next coming months. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Ajay. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Greetings Thanh Binh. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

Greetings Mark. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

Greetings SungEun. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

Greetings DH. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

Greetings Anne. Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to know that you had a great stay with us and that our service met your expectation. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon.

Dear Anne. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. We are proud to have the most accessible location to the heart of the city where our guest can easily explore the beauty of Saigon as well as enjoying the Saigon River, beautiful riverbank scenery and experience the indigenous daily life. We do hope you discovered something wonderfully new during the journey. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards, Alexander Schoell, General Manager, Renaissance Riverside Hotel Saigon.

Dear Rakesh. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. we are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. Great to know that our staff service won your heart. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable stay. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Dear Wasim. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. we are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. Great to know that our staff service won your heart. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable stay. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then!

Dear Kim. Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us. Warm regards.

Greetings David and Julie,Thank you for choosing to stay with us at the Renaissance Saigon recently and for taking the time to share your experience with other travelers. I am delighted to read that you had a great experience with us and that our location really allows you to access all areas of this town easily. It is really nice to see you got the chance to do so and we do hope you discovered something wonderfully new during the journey. I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon. Wishing you well.

Greetings Alfred,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Dear Robert. Many thanks for your loyalty to Marriott Hotels and for taking time to share your experience of your recent stay at our Renaissance Saigon. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! With regards,

Greetings Anonymous,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Wishing you well.

Greetings TRI,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Wishing you well.

Greetings Thanh,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. I am delighted to read that you had a great experience with us and that our service met your expectation.I hope you enjoyed your time in Vietnam and we look forward to welcoming you back soon. Safe travels ahead and kind regards,

Dear Adi,Greetings of the day. Thank you for your recent stay and patronage with us. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. Your feedback keeps the focus maintained and we thank you for that.We do hope to have a chance to be at your service in the near future. Please engage with us with a direct message so that we may bring comfort and assurance on your feedback to us.Kind regards,

Greetings Robinson,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon. Kind regards,

Greetings Anson,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. Great to know that the staff services met your expectations. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable stay. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Greetings Yachi. Thank you for choosing to stay with us at the Renaissance Saigon recently and for taking the time to share your experience with other travelers. I am delighted to read that you had a great experience with us and that our location really allows you to access all areas of this town easily. It is really nice to see you got the chance to do so and we do hope you discovered something wonderfully new during the journey. I hope you enjoyed your time in Vietnam, and we look forward to welcoming you back soon. Wishing you well.

Greetings Jeannie,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay with us at the Renaissance Saigon and that you satisfied with the service offerings. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Greetings Syvilay,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay with us at the Renaissance Saigon and that the facilities and service offerings were an enjoyable part of your experience. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Greetings CEM,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that you satisfied with the service offerings. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Greetings Robert,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience. The pool bar will soon open in October and we are looking forward to welcoming you back and enjoy our roof top bar with a panorama view looking over to Saigon river.It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Greetings Johan,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and that the facilities and foods & drinks offerings were an enjoyable part of your experience.It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Greetings Vincent,Thank you so much for making the Renaissance Saigon your hotel of choice and sharing your review with us. We are delighted to read that you had a pleasant stay during your first time with us at the Renaissance Saigon and you satisfied with the service offerings. It will be a pleasure for us all to welcome you back into our home when you return to Saigon in the future, and we wish you safe travels until we see you then! Safe travels ahead and kind regards,

Dear Simon, On behalf of the entire hotel team, we want to thank you for sharing your feedback on stay experiences with us during your recent stay at the Renaissance Riverside Hotel Saigon. On the management front, thank you for your sharing and our apology if inconvenience caused during your stay with us. We do have a room renovation and has been executed step by step since this year. Providing the highest level of hospitality is our number one priority and we understand that we are falling short of meeting your expectations. As to be able to learn from this as a teachable moment, we would love to hear more specifics as feedback where we could have delivered better on the product or services. This will also assist us to ensure that we are able to elevate the service levels with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent such lapses from occurring in the future. Your feedback keeps the focus maintained and we thank you for that. Please note your feedback will assist us a team to better understand how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we are looking forward to welcoming you back on the promise of a memorable stay. Yours Sincerely,