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Expedia-Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Executive Studio, 1 King Bed, Lake View or Garden View
37 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed, Balcony, Lake View
54 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 3 Bedrooms, Kitchenette (Bathtub)
112 square metres
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Deluxe Room, 3 Bedrooms, Kitchenette (Bathtub)
92 square metres
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Premier Room, 2 Bedrooms, Kitchenette (Bathtub)
95 square metres
1 King Bed and 1 Queen Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Executive Room, 2 Bedrooms, Kitchenette (Bathtub), Lake view or Garden View
87 square metres
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Bedrooms, Kitchenette (Bathtub)
77 square metres
1 King Bed and 1 Queen Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premier Studio, 1 King Bed, Balcony, Lake View or Garden View
40 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Hanoi aparthotel in Thuy Khue, near Lotte Center Hanoi

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
Smoke-free property

Location

This family-friendly Hanoi aparthotel is located on a lake, within 1 mi (2 km) of West Lake and Lotte Center Hanoi. Ho Chi Minh Mausoleum and Vietnam Museum of Ethnology are also within 2 mi (3 km).

Property Features

An outdoor pool, a fitness center, and a children's pool are available at this smoke-free aparthotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Apartment Amenities

Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchenette with a refrigerator and a microwave. Conveniences include a washer/dryer and a living room, and guests will appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Luggage storage
  • Breakfast available (surcharge)
  • ATM/banking
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 90
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transport (surcharge)

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Vietnamese

Parking

Free self parking

Room Amenities

Somerset West Lake Hanoi offers 90 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. LCD televisions come with premium satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Separate dining area
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Microwave
  • Cookware, dishware and utensils
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Separate living room
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Washer/dryer
  • Room service (limited hours)
  • Free cots/infant beds
  • Separate bedroom
  • Satellite TV service
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • DVD player
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Slippers
  • Separate sitting area
  • Kitchenette

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

  • Playground on site

Accessibility

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 175000 for adults and VND 87000 for children (approximately)
  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Rollaway bed fee: VND 750000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Somerset West Lake Hanoi Aparthotel
  • Somerset West Lake Aparthotel
  • Somerset West Lake Hanoi
  • Somerset West Lake
  • Somerset West Lake Hotel Hanoi
  • Somerset West Hanoi

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

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