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Overview of Somerset West Lake Hanoi

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Guest reviews

4.2 / 5Very Good
205 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

AirportHanoi (HAN-Noi Bai Intl.)29 min drive

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Free cancellation on all units

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Room, 1 Bedroom

    Deluxe Room, 1 Bedroom

    Room amenities

    • 54 sq m
    • 1 bedroom
    • 1 bathroom
    • Lake view
    • Sleeps 2
    More details
  • Executive Studio

    Executive Studio

    Room amenities

    • 37 sq m
    • Studio
    • 1 bathroom
    • Lake view
    • Sleeps 2
    More details
  • Premier Studio

    Premier Studio

    Room amenities

    • 40 sq m
    • Studio
    • Sleeps 2
    More details
  • Deluxe Room, 2 Bedrooms

    Deluxe Room, 2 Bedrooms

    Room amenities

    • 77 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 4
    More details
  • Executive Room, 2 Bedrooms

    Executive Room, 2 Bedrooms

    Room amenities

    • 87 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 3
    More details
  • Premier Room, 2 Bedrooms

    Premier Room, 2 Bedrooms

    Room amenities

    • 95 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 4
    More details
  • Deluxe Room, 3 Bedrooms

    Deluxe Room, 3 Bedrooms

    Room amenities

    • 92 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 5
    More details
  • Executive Room, 3 Bedrooms

    Executive Room, 3 Bedrooms

    Room amenities

    • 112 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Lake view
    • Sleeps 5
    More details

About this area

Hanoi

Somerset West Lake Hanoi is located on a lake and in an area with good airport proximity and shopping. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Travelling with kids? Consider Ho Tay Water Park and Rising Sun Park.

Popular Location

What's nearby

  • Hanoi Botanical Garden - 15 min walk
  • Lotte Center Hanoi - 18 min walk
  • Ho Chi Minh Museum - 8 min drive
  • Ho Chi Minh Mausoleum - 9 min drive
  • One Pillar Pagoda - 10 min drive

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive

About this property

Somerset West Lake Hanoi

Family-friendly Hanoi aparthotel in Thuy Khue, near Lotte Center Hanoi
Along with a restaurant, this smoke-free aparthotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a children's pool, concierge services and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchenette with a fridge and a microwave. Conveniences include a washer/dryer and a living room, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Somerset West Lake Hanoi offers 90 forms of accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. LCD televisions come with premium satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Free self-parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle

Family friendly

Children stay free
Free cot/infant bed
Children's pool
Playground
Childcare (surcharge)
Children's club

Kitchenette

Fridge
Microwave
Cookware/dishes/utensils
Coffee/tea maker

Dining

1 restaurant
Room service available

Bedrooms

Alarm clock
Rollaway/extra beds (surcharge)

Bathrooms

Combined bath/shower
Bathrobes
Hairdryer
Slippers
Free toiletries

Living spaces

Living room
Dining room
Sitting area

Entertainment

LCD TV with cable/satellite service
DVD player

Outdoor areas

Terrace
Garden

Laundry

Washer/dryer
Dry cleaning/laundry service
Laundry service

Work spaces

Computer station
Desk

Climate control

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

Lift
Accessible bathroom
In-room accessibility
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
24-hour front desk

Location highlights

On the lake
Near the airport

Things to do

Fitness centre

General

90 rooms
8 floors
1 building

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

  • To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types accepted at this property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Somerset West Lake Hanoi Aparthotel
  • Somerset West Lake Aparthotel
  • Somerset West Lake Hanoi
  • Somerset West Lake
  • Somerset West Lake Hotel Hanoi
  • Somerset West Hanoi
All reviews

Guest reviews

4.2

Very Good

5 - Excellent
79
4 - Good
93
3 - Okay
23
2 - Mediocre
7
1 - Poor
3
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good service for the front counter girls.Helpful & understanding.Well done!The Japanese food at level 1 is good & cheap.We almost have every meal there.Will recommend friends & relatives to this hotel .

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the suite was comfortable and spacious. the restaurant served good food. the hotel staff was friendly and knowledgeable

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were great and helpful. The rooms were clean and spacious

Stayed 4 nights in Oct. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Oct. 2019