Dear Christopher,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.We truly regret that your experience did not meet your expectation. Please let us express our sincerest apologies for any inconvenience that you may encounter during your stay with us. We hope to have more details of your feedback so we could review with our team to continue our improvement.We hope to have the chance of welcoming you back in the near future when we will strive to make your stay seamless and enjoyable.Sincerely,George KoumendakosGeneral ManagerSofitel Legend Metropole Hanoi

Dear nelly,Thank you for your review and for choosing our hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our hotel facilities and service. Rest assured that we will certainly share your generous words of praise with our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely,

Dear James,We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. It is always a pleasure to receive positive feedback.We look forward to welcoming you back in the not too distant future. Sincerely,

Dear Samuel,Thank you for your review and nice words about our Sofitel Legend Metropole Hanoi.We are pleased to read that you enjoy your stay with us. Your kind comments on our accommodation and the dinning options are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.Sincerely,

Dear Hagit,Thank you for taking the time to tell us about your experience at the Sofitel Legend Metropole Hanoi. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies.At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Dear Glenn,Thank you for your wonderful rating after your stay at Sofitel Legend Metropole Hanoi.We appreciate your time and feedback and look forward to the opportunity of welcoming you back for another wonderful stay in the future.Sincerely,

Dear Clare,Thank you once again for sharing us your impression after your stay at Sofitel Legend Metropole Hanoi. It is always a great pleasure to receive such positive feedback for those who are looking for a wonderful stay. We very much look forward to the pleasure of welcome you again soon.

Dear David,Thank you for your review and for choosing our hotel. We are delighted to hear that you have enjoyed your stay with us and that you were satisfied with our hotel facilities and service. Rest assured that we will certainly share your generous feedback with our colleagues. We look forward to welcoming you back in the not too distant future. Sincerely,

Dear Susan,Thank you for your rating in Expedia.com after your stay at Sofitel Legend Metropole Hanoi.Your glowing rating is truly appreciated.We look forward to the opportunity to welcome you back in the near future for another enjoyable stay at Sofitel Legend Metropole Hanoi.Sincerely,

Dear Valued Guest,Thank you for taking the time to share your 5 stars rating.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

Dear Juan,Thank you for taking the time to share your 5 stars rating and for your feedback.It would be our pleasure to have you return should you ever choose to return to Sofitel Legend Metropole Hanoi again.Sincerely,

Dear Michelle,Thank you for sharing your fantastic experience and feedback about your recent stay at Sofitel Legend Metropole Hanoi. We are absolutely delighted to hear that you had an incredible stay with us.It's wonderful to know that you appreciated our gym, our pool and our service. Thank you for choosing Sofitel Legend Metropole Hanoi, and we can't wait to welcome you back for another stay. We'll be here to make your next visit just as exceptional as the last!Sincerely,

Dear Wade,We appreciate your feedback about your recent stay at Sofitel Legend Metropole Hanoi. We're pleased to hear that you were delighted by our amazing staff. Our team takes pride in providing kind and friendly service, and we're delighted that you experienced just that during your stay. Thank you for choosing Sofitel Legend Metropole Hanoi, and we hope to have the pleasure of serving you again in the future.Sincerely,

Dear Tu V,Thank you for choosing Sofitel Legend Metropole Hanoi and for sharing your positive feedback on the Expedia.com, through which we could see that you had enjoyed your experience with us from the excellent service of Housekeeping and Bellboy.We look forward to the opportunity to serve you again and provide you with a five-star experience.Sincerely,

Dear Mary,We very much appreciate your comments regarding your stay at the Sofitel Legend Metropole Hanoi. It is always a pleasure to receive positive feedback.We look forward to welcoming you back in the not too distant future. Sincerely,

DearThank you for choosing Sofitel Legend Metropole Hanoi. We are pleased to hear that you experienced a very pleasant stay and our service met your expectation. I will share your comments with our team. Your feedback will definitely encourage and motivate all our team and we look forward to an opportunity to welcome you back to Sofitel Legend Metropole Hanoi in the near future. Sincerely,

Dear Geraldine,Thank you for your review and for choosing our hotel. We look forward to welcoming you back in the not too distant future. Sincerely,

Dear Dean,Thank you very much for sharing your positive comment in Expedia page. It would be a pleasure to welcome you back and be of service to you again soon.Yours sincerely,

Dear Brennan,Thank you for your rating in Expedia page.We look forward to welcoming you back before long.

Dear Norbert,Thank you very much for your positive feedback.It is our pleasure to learn that you enjoyed your stay in overall. However, we truly regret to read about your check in experience. We have shared your comment to our Front office Manager to review and continue our improvement. We sincerely apologize for any inconvenience.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

Dear Rajeev,Thank you very much for sharing your five star rating in Expedia. We hope to welcome you again soon.Yours sincerely,

Dear Joanne,I would like to thank you on your encouraging and supportive review.We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay.Sincerely,

Dear Camille,Thank you very much for choosing to stay at Sofitel Legend Metropole Hanoi and sharing your valuable feedback with us.We are so happy to read that you enjoyed our "perfect location", our great service and our amenities.We look forward to welcome you back and being of service to you again in the near future. Sincerely,

Dear David,We are pleased that you enjoyed our colonial style and our location. Thank you very much for your positive feedback.We look forward to welcome you back and being of service to you again in the near future. Sincerely,

Dear John J,Thank you very much for taking the time to share a positive review after your stay at Sofitel Legend Metropole Hanoi.We look forward to welcoming you back before long. Sincerely,

Dear Elena,Thank you very much for sharing your five star rating in Expedia page. We are looking forward to be at your service again on your next Magnifique journey.Sincerely,

Dear Salvatore,We would like to thank you for taking the time to tell us about your feedback.We truly regret that your stay did not meet your expectation. Please let us express our sincerest apologies for any discomfort and inconvenience that you may experience during your stay. Thank you again for sharing your concerns. We do hope you allow us another opportunity to serve you better in the future. Sincerely,Linh Chi NGO (Ms.)Guest Experience & Quality ManagerSofitel Legend Metropole Hanoi

Dear Kristina,We are glad reading on your comments and how you define your experience at Sofitel Legend Metropole Hanoi.Thank you for recognizing our cozy room and the service rendered by our location, our breakfast, accommodation and our helpful Ambassadors. We will live with our values of offering our guests the excellent service you well-deserve.We look forward to the opportunity of welcoming you back in the not-too-distant future.Sincerely,