4 outdoor pools, pool umbrellas, pool loungers
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Reviews of Palm Bungalows

3 out of 5
Palm Bungalows
3 Resort Drive, Whitsundays, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 429 reviews" "
Rating 8 - Good. 131 out of 429 reviews" "
Rating 6 - Okay. 30 out of 429 reviews" "
Rating 4 - Poor. 9 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Beth and Christian, Grand Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious and clean private villa with a huge bathroom and closet. Could have used another place to sit in the room since the "couch" was more like a deep daybed without a mattress. We loved everything and this would have been a 5-star review but we arranged for transport for us and our luggage down to the harbor when checking out and that transport did not come, causing us to have no time to grab breakfast at a cafe before our ferry came.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights during the school holiday. Room was comfortable and well equipped. Plenty to do and great facilities. Beach was the biggest let down.
Stayed 3 nights in Apr 2024

8/10 Good

Chie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely, spacious and delightful place. Very close to everything(very convenient). I would recommend this.
Stayed 4 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect stay at Palm Bungalows and were pleasantly surprised by the access and amenities that came with staying there. The staff were friendly and helpful, making our trip a very relaxing and enjoyable one. As others have mentioned, check in was a little slow (not helped by the heat upon arrival from the airport), but otherwise everything else was perfect.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

Daniel

Stayed 12 nights in Dec 2023

10/10 Excellent

PENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time, if the flight departure at 11, perhaps guests can stay till 9:30AM instead of leaving so early and wait at the Hamilton Island airport.
Stayed 7 nights in Dec 2023

6/10 Okay

Frederick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately most of the staff are very rude . It was to topic of conversation amongst the guests , Which is never a good thing .
Stayed 4 nights in Dec 2023

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Management on 17 Dec 2023
Thank you for your review.

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with wild life around all the time. No cleaning you had to do it your self , they changed towels and did beds only.
Stayed 3 nights in Dec 2023
Response from Hotel Management on 10 Dec 2023
Thank you for your review Anna.

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such peaceful relaxed & comfortable stay
Stayed 5 nights in Nov 2023
Response from Hotel Management on 10 Dec 2023
Thank you for your review Ricky!

8/10 Good

Lasantha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for two people. Nice quiet place. Very close to cats eye beach.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 13 Nov 2023
Thank you for your review.

6/10 Okay

Logan

Travelled with partner
Liked: Staff & service
Un peu décevant pour le prix !
Stayed 1 night in Nov 2023
Response from Hotel Management on 13 Nov 2023
Thank you for your review.

6/10 Okay

Michael

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
ROOM BETWEEN BUNGALOWS WE ASKED FOR ONE CLOSER TO THE REEF HOTEL NO 17 WAS QUITE NOISY IN EVENINGS WITH PEOPLE RETURNING HOME
Stayed 3 nights in Sep 2023
Response from Hotel Management on 27 Sept 2023
Hi Michael, we apologize for the noise and that we were not able to allocate your bungalow closer to the hotel this time.

10/10 Excellent

Hung The

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Management on 19 Sept 2023
Thank you for your review.

10/10 Excellent

Rowan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bungalow we were in with the birds in trees and the wallabies feeding on the lawn. The pool, beach, restaurants etc were a 2 minute walk. The Wild life cafe was just up from the end of the street.
Stayed 5 nights in Sep 2023
Response from Hotel Management on 17 Sept 2023
Thank you for your review Rowan.

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the separate bungalows cf being in an apartment or hotel room. Tucked into the side of the mountain so you get lovely sea breezes while sleeping in the hammock. Loved it
Stayed 4 nights in Aug 2023
Response from Hotel Management on 17 Sept 2023
Thank you for your review.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need on a holiday
Stayed 3 nights in Jul 2023
Response from Hotel Management on 17 Aug 2023
Thank you for your review!

10/10 Excellent

amanda

Stayed 3 nights in Jul 2023
Response from Hotel Management on 17 Aug 2023
Thank you for your review!

10/10 Excellent

Martyn

Travelled with partner
Liked: Property conditions & facilities
Very tropical and relaxing
Stayed 2 nights in Jul 2023
Response from Hotel Management on 17 Aug 2023
Thank you for your review!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in Jul 2023
Response from Hotel Management on 17 Aug 2023
Thank you for your review Vanessa!

8/10 Good

christopher John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very orientated for families so couples not as catered for. Expensive to eat. Burgers at sails were fantastic. Staff all friendly. Visitors on buggies were annoying
Stayed 4 nights in Jul 2023
Response from Hotel Management on 17 July 2023
Thank you for your review.

8/10 Good

Marinda

Travelled with family
Great to stay with kids. Lots of noise those from construction
Stayed 7 nights in Jun 2023
Response from Hotel Management on 17 July 2023
Thank you for your review.

10/10 Excellent

Matt Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property very spacious and good privacy
Stayed 5 nights in May 2023
Response from Hotel Management on 17 July 2023
Thank you for your review.

10/10 Excellent

Peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a beautiful place and the resort fits in well without adverse impact on the environment.
Stayed 4 nights in May 2023
Response from Hotel Management on 17 July 2023
Thank you for your review.

6/10 Okay

Cristina

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
For what you paying for the service is not great. We have waited over 2 hours for our room and once ready we had to wait some more for a staff member to drive us to our Bungalow. At the reception they just provided us with a map, but no explanation on what the resort can/will offer to its patrons. Overall didn’t feel welcome
Stayed 4 nights in Apr 2023

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

6/10 Okay

Hanna

Liked: Staff & service, amenities
Stayed 4 nights in Mar 2023

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bungalow is great for two people. Our bungalow was facing bush so it felt pretty secluded. It would have been ideal if we had a bungalow in front of the lawn. Those ones were positioned much better with a nice open view. The kitchenette was handy although our ironing board and iron were both broken and only replaced on our second last night. The staff are lovely.
Stayed 5 nights in Mar 2023

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is gorgeous! I was so excited when I saw the wild wallabies running around everywhere. Seeing wild lorikeets and bats was almost as exciting. I wish we could have spent more time here. Well, I guess we'll just have to come back.
Stayed 2 nights in Jan 2023
Response from Hotel Management on 6 Mar 2023
Thank you for your review. We look forward to welcoming you back next time Alyson!

8/10 Good

Alan

Liked: Cleanliness
Disliked: Staff & service
Very poor communications. Not for a solo traveler.
Stayed 2 nights in Feb 2023
Response from Hotel Management on 6 Mar 2023
Sorry to hear Alan. Please email us on trade@hamiltonisland.com.au if you would like to speak further about your stay.

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Self contained bungalow with comfortable bed and adequate kitchen facilities. Lacked any comfortable chairs/lounges, which was the main drawback.

8/10 Good

Fei

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There were some little ants and I got bitten by them. And couldn’t sleep well because they are very itchy. Need to do more pest control, please
Stayed 3 nights in Dec 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

4/10 Poor

Pamela

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was old, and not so clean. It smelt musty and like dirty feet. The bed was 2 single beds pushed together with a hard edge lump where they joined. There was no view whatsoever, definitely not worth the money.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na

4/10 Poor

Shaun

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at check in to be told “we have upgraded you” to be then put in “reef view resort” which we arrived to our room that stunk like it hadn’t been used in a very long time. Also one of our guest were expected to sleep on the couch (not a pull out bed from the couch - literally a couch). Also not very happy with the cleanliness of the bathroom as all the grout was mouldy and still had hair stuck to the wall in the shower from previous guests. Staff were nice though.
Stayed 2 nights in Nov 2022

2/10 Terrible

Christine

Stayed 1 night in Nov 2022

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and definitely loved making use of the hammock provided to chill and relax. Only downside was a bird that lived close by that sounded like it was being strangled…frequently through the night.
Stayed 5 nights in Oct 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Ying

Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Stayed 1 night in Aug 2022

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Jul 2022

10/10 Excellent

Kylie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice relaxing facility. Close to everything. Unfortunately the conference room (meals area) at reef view hotel was closed and there was a large conference on which meant breakfast was at sails restaurant across road - wait time was enormous. Sails food average, no real dairy free options available. Large pool closed for renos so limited swimming options...apart from beach and one pool for kids able to swim....not really a good option for non swimmers.
Stayed 8 nights in Jun 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great private bungalow that has all you need. Staff were very helpful as well.
Stayed 1 night in May 2022

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Why go to Hamilton Is when you can’t get a restaurant reservation, most of the restaurants are still closed, can’t get a buggy to get around with the family the place is so over crowded and over priced… Don’t go
Stayed 1 night in Apr 2022

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Grace

Liked: Staff & service, room comfort
Good overall but needs a tune up here and there
Nice basic apartment, reasonably large and very friendly staff. Very close to everything (island isn’t very big so almost everything is close by). A few small things were broken here and there (such as the alarm clock) so felt like it needed a refresh. They didn’t consistently sweep our floors (seems like it depended on which housekeeping team came by that day) and in a place like hamilton island, we ended up having sand in the bungalow that made it uncomfortable to walk around barefoot.
Stayed 5 nights in Jan 2022

10/10 Excellent

marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, excellent bed, amenities were clean and tidy. Surroundings peaceful, recommend for a getaway.
Stayed 4 nights in Sep 2021