Outdoor pool
Check availability

Reviews of Barclay Motel

4.5 out of 5
Barclay Motel
280 Ulster Street, Hamilton

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 78 reviews" "
Rating 8 - Good. 31 out of 78 reviews" "
Rating 6 - Okay. 11 out of 78 reviews" "
Rating 4 - Poor. 6 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jorvar

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff was very friendly and helpful. Room was very clean and spacious.
Stayed 1 night in Dec 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very rowdy other guests, smoking into our room, parties all night until 3am, rather rough and intimidating
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy at night time when you are trying to sleep
Stayed 1 night in Sep 2019

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Roberts

Disliked: Property conditions & facilities
The room was very small, nothing like the photos on the website Bed was very uncomfortable
Stayed 1 night in Aug 2019

8/10 Good

johnthorner, auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the peace and the closeness to the central city area
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Karyn, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities
Daughter opened be to hop in and found a pair of knickers in bed
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and convenient room. Single pillows on beds made sleeping comfortable impossible. Shower had fantastic pressure. I was unaware of the need to have a $200 bond. This would have been easier if I had a credit card. Apart from this it was a pleasant stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

4/10 Poor

Gordon

Disliked: Property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Mihi, Taupo, nz

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the location and the room. I found the room was overpriced for the stay. I expect the rate reflected the long weekend and the Rugby Sevens that was up the road. Internet was weak.
Stayed 2 nights in Jan 2019

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
Good location for Waikato Stadium
Motel clean and efficient staff. Somewhat jaded rooms....needs a refresh.
Stayed 1 night in Jan 2019
Response from Alice Ding on 25 Mar 2019
Dear Customer, Thanks for taking the time to post a review, we are so glade to hear that you enjoyed your stay with us and we appreciated you give us recognition and support. We will improve the problem you've mentioned and we look forward to welcoming you back again. Alice Motel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than we expected for the price nice overall. Great location could walk to great eatery
Stayed 2 nights in Dec 2018

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and spotlessly clean
Great value for money. Clean and in a great location.
Stayed 1 night in Dec 2018

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying here, great location, lovely spacious room, love the little court yard, loved the set out of everything, I will definitely stay again.
Stayed 1 night in Nov 2018

8/10 Good

Bazza, Victoria Australia

Liked: Cleanliness, staff & service
One of many motels on a busy street. Not as noisy as first thought. Room was big, very clean but furniture getting a little dated.Check in and check out was easy.
Stayed 2 nights in Oct 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
This is a great place to stay so relaxing
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay. Everything was as promised and the room was very comfortable
Stayed 1 night in Jul 2018
Response from Alice Ding on 8 Aug 2018
Thank you for your review and hope to see you again. Alice Ding Manager

8/10 Good

nan, nz

Liked: Staff & service
Value for money
Rooms were comfortable but there were cobwebs above kitchen bench and bed was not in a practical place.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice place to stay clean and comfortable. Lovely staff, close to the city with everything just minutes away
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It took about 30 minutes of arguing that I had booked via Wotif and had paid on booking. The receptionist had not heard about Wotif and said I will have to pay because I should have booked through Expedia. I suggested she get it sorted with her equally screechy manager- who she rang three times during the discussion. I remained quiet as I started to think it was not worth the hassle at the end of the day- but too tired to go off as hunt down a motel at 6 pm on the hottest night in Hamilton. Finally sorted when she found that my credit card had paid for the room earlier in the day - so sorry. The room, a good size, very dated but adequate was ok till I take the bed cover down and see the stains in the underside. Any way, I survived the 80’s nightmare and will not stay there again
Stayed 1 night in Feb 2018

8/10 Good

Pauline

Liked: Cleanliness, staff & service, room comfort
Nice and clean but old. Deck and bathroom floor (around spa bath!) seemed in need of repair.
Stayed 1 night in Jan 2018

4/10 Poor

Kiani, NZ

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing experience
We chose this motel for the pool and spa facilities, but the spa pool was out of order. The air con didn’t work well which meant the room was very stuffy. Opening the windows meant really loud traffic noise as we were right beside the rd. There was mould in the shower and on the net curtains in the main room. I would have expected more from 4 and half star motel.
Stayed 1 night in Jan 2018

6/10 Okay

Alaana, Auckland

Liked: Cleanliness, room comfort
Good location for Waikato Stadium
We had a small studio, dated and old but clean. It has everything you need. Towels looked like they needed to be replaced. The best thing about this place is how close it is to Waikato stadium which is a 10min walk away. Parking was right outside the room.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on arrival the receptionist was very pleasant and quick to check us in. the suite was a great size and provided alot of space for us, also very clean. upon leaving, the check out was also very quick. great stay!
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good motel
Good motel with good services. Bed was rather hard so uncomfortable sleep for the whole week. Good and clean facilities Car parking a little difficult due to having a biggest vehicle (ute) so was hard to get in and out some days
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2017

8/10 Good

randy

Liked: Cleanliness, staff & service, room comfort
Great location
There for rugby game great location to stadium
Stayed 1 night in Jun 2017

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't end up staying there! The first room we were offered smelled of stale tobacco smoke and the heat pump didn't work. The second room smelled alright but the heat pump didn't work and the rubbish bin hadn't been emptied. The refrigerator was VERY noisy, so much so that if we had used that room we would have had to switch it off to be able to sleep. The third room was okay and the refrigerator was silent, because it didn't work despite the receptionist pulling it out from it's alcove and checking the plug, wiring etc. Each unit had an "out of order" sign on the spa pools despite the sign at the roadside which boasted private spas in each unit. All three were an eyesore with broken covers etc. I am happy to pay $200 a night for a good motel but this one in no stretch of imagination rates the four star it is supposed to be. In my opinion it would struggle to achieve two stars! We left and stayed at a very pleasant, clean motel which, incidentally was $50 a night cheaper. Certainly would not recommend this hotel.
Thanks for your review, we appreciate you taking time to give us your thoughts. As the room you booked from expedia is a standard one bedroom unit without SPA., there is no issue of whether the SPA can work. Regarding the smell of smoker in the room, our stuff have already check the room and they did not smell any smoker in there after getting your complaint. However, we offered to change the room for you It was a such cold day. The weather does not allow the heat pump to work straight away, it needs couple mins to warming up. Anyway, sorry about the air conditioner can't work immediately. Actually, the noise is from range hood. If you do not cook, the noise would not bother you. We really appologize for the unkempt bin. Thanks again for your feedback.

8/10 Good

family group , whanganui

Liked: Cleanliness, staff & service, room comfort
Good for a stopover
Very clean room, pleasant staff, lots of tv channels to watch and kitchen well stocked with utensils/appliances. Found a room service breakfast menu in room but not told about this on check-in so not sure if it's available. Some bedside tables would be very handy addition also!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfy room
Would recommend this property. Good location and affordable.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent 2 bedroom unit
Excellent well equipped kitchen

8/10 Good

Teena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze. Had good nights sleep. It was great to not hear the neighbours.

8/10 Good

Shane, Paraparaumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Good place to stay Affordable

10/10 Excellent

Karyn, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities
My family were really happy with our Family Suite which included a spa bath. Friendly staff and happy with facilities and great location. Highly recommend for families.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff kept reception open later because we had rung to say we would be much later than expected, so they waited for us. Very helpful too

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gavin

Liked: Staff & service

8/10 Good

Mick Jagger, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel was clean, staff accommodating and plenty of
Handy to everything we wanted, yep all good. Nothing else to add

6/10 Okay

lisa, vancouver

The room smelled of old cigarette smoke and it was in a not very nice section of town.

10/10 Excellent

Anna, Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you could need
An older style motel, but very clean and well equiped. The host was very friendly and welcoming. Great easy location. Comfortable beds, fantastic shower and air conditioning along with free wifi. Great experience. Would absolutely stay again and would look at hotels/motels within the Barclay brand after this experience.

2/10 Terrible

lubie, Taranaki NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and dated
Booked in for 6 people and only 5 beds made! Run down room and even had a mattress protector as a duvet??

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Short overnight stay
Room was the closest to the main road. Arrived about 5pm; traffic was heavy and very noisy. The noise dropped about 9pmish. Rooms were super clean and presentable. Staff on duty were pleasant and helpful. Good price for the value of the room offered. It included a spa pool.

8/10 Good

Ian, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located to Hamilton central
Very enjoyable 2 night stay. Accomodating staff who were very keen to help!

10/10 Excellent

Anthony, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: All very good; Value: Excellent value for Money; Service: Go the extra mile, Helpful reception staff; Cleanliness: Spotless; Handy for all Hamilton venues and action. Great Restaurants