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Alisa Luxury Cruise

5.0 star property
Luxury cruise ship with full-service spa and rooftop terrace
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Alisa Luxury Cruise

Photo gallery for Alisa Luxury Cruise

Frette Italian sheets, premium bedding, Select Comfort beds
Senior Suite, Bathtub, Ocean View
Restaurant
Deep-soaking bathtub, designer toiletries, hair dryer, dressing gowns
Swedish massages, Thai massages, 1 treatment room, massages

Overview of Alisa Luxury Cruise

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Gate 16 Tuan Chau Port, Ha Long, Quang Ninh
  • Popular LocationTuan Chau Park13 min walk
  • Popular LocationTuan Chau Amphitheater16 min walk
  • Popular LocationGa Ha Long Station12 min drive
  • Popular LocationCai Lan Station14 min drive
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Room options

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

cleanliness

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 2 Double Beds

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

cleanliness

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Senior Suite, Bathtub, Ocean View

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite Single Ocean Views

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

Senior Triple Room, Ocean View

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite, Ocean View

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Alisa Vip Suite Private Balcony & Jacuzzi

cleanliness

Highlights

Furnished balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Similar properties

About the area

Ha Long

Located in Ha Long, Alisa Luxury Cruise is near the airport and near the beach. Halong Bay Marina and Queen Cable Car are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tuan Chau Park and Sun World Ha Long Park. Take the opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Tuan Chau Amphitheater - 16 min walk
  • Tuan Chau Beach - 7 min drive
  • Ha Long Night Market - 8 min drive
  • Sun World Ha Long Park - 11 min drive
  • Bai Chay Beach - 17 min drive

Getting around

  • Ga Ha Long Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 39 min drive

Restaurants

  • Ẩm Thực Làng Chài Hạ Long - 8 min drive
  • Cua Vàng Hải Sản Nhà Hàng - 8 min drive
  • Bunny’s - 3 min drive
  • Vintage 198x - 8 min drive
  • Diamond Restaurant - 8 min drive

About this property

Alisa Luxury Cruise

Luxury cruise ship near the airport
At Alisa Luxury Cruise, you can look forward to a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a Swedish massage at Alisa Massage, the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and an outdoor entertainment area.
Additional perks include:
  • Limo/town car service, express check-in and meeting rooms
  • Luggage storage, a gift shop and tour/ticket information
  • A dock, a TV in reception and karaoke
Room features
All guest rooms are individually decorated, and feature comforts, such as 24-hour room service and private hot tubs, in addition to perks, such as fireplaces and premium bedding.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and Select Comfort beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • Smart TVs with digital channels and DVD players
  • Fridges, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 180 kilometres
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Fishing
  • Fitness classes
  • Full-service spa
  • Karaoke
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 2200000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 18 years old are not allowed in the spa

Property is also known as

Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long

Frequently asked questions

Is Alisa Luxury Cruise pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Alisa Luxury Cruise?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Alisa Luxury Cruise on 27 Apr 2024 start from AU$635.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alisa Luxury Cruise?

This cruise ship doesn't offer parking.

What time is check-in at Alisa Luxury Cruise?

Check-in start time: 11:00 AM; check-in end time: 11:30 AM. After-hours check-in is not available.

What time is check-out at Alisa Luxury Cruise?

Checkout is at 10:00 AM.

Does Alisa Luxury Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies.

Where is Alisa Luxury Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Alisa Luxury Cruise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely overpriced and disappointing
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
Stayed 1 night in Jul 2022

10/10 Excellent

Ahyoung, Seoul, Korea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Stayed 1 night in Feb 2020

8/10 Good

Dan, Kansas City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Stayed 2 nights in Jan 2020

8/10 Good

Kira, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
Stayed 1 night in Apr 2019

10/10 Excellent

Lorna, Cairo, Egypt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Stayed 1 night in Mar 2019

10/10 Excellent

MYONG JEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019