Ratings based on 762 Verified Reviews

3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 13 Nov. 2019
Good for a short stay to experience safari stay with the animal view especially travellers with children. Room also clean and comfortable. Staffs are friendly and helpful too, however resort is quite a distance from amenities more than 10km away from the popular Zhongli night market.
2 out of 5
by A verified traveller

Posted 13 Oct. 2019
Comment from Hotel Management
29 Oct. 2019 by Stephen W., Hotel Management
We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
4 out of 5
by A verified traveller

Posted 15 Sep. 2019
Comment from Hotel Management
2 Oct. 2019 by Stephen W., Hotel Management
We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
4 out of 5
by A verified traveller

Posted 13 Sep. 2019
Animals near to the room, activities within the resort
Comment from Hotel Management
2 Oct. 2019 by Stephen W., Hotel Management
We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
5 out of 5
by A verified traveller from Hong Kong

Posted 15 Aug. 2019
Staff are friendly and helpful. Great for vacation with kids to see wildlife and experience with animals.
Comment from Hotel Management
25 Aug. 2019 by Stephen W., Hotel Management
We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. All of our guest’ s feedbacks are very important for us to better enhance the service and quality we provide in the future.
4 out of 5
by A verified traveller

Unique experience but need more animals

Posted 15 Aug. 2019 on Hotels
The hotel condition is actually good despite what some others say. It’s clean, spacious, with good soap and shampoo provided. You have to prepare other toiletries like toothbrush or comb though as they don’t provide. Food is decent and wide variety. Slightly disappointing was that there was only 1 zebra, 1 giraffe, 2 rhinos, and a few goats that always keep to their corners. Should have more animals of each kind so that they will roam around more often.
Comment from Hotel Management
25 Aug. 2019 by Stephen W., Hotel Management
We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. All of our guest’ s feedbacks are very important for us to better enhance the service and quality we provide in the future.
5 out of 5
by A verified traveller

Family Holiday Destination

Posted 4 Aug. 2019 on Hotels
Stayed 4 nights with a packaged deal with meals, theme park tickets and room overlooking the safari park. Extremely good value. On arrival Chris at reception explained everything we needed to know to have the best experience possible for our four night stay. Thoroughly enjoyed the theme parks, safari activities and especially the dinners and breakfasts.
Comment from Hotel Management
6 Aug. 2019 by Stephen W., Hotel Management
We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. All of our guest’ s feedbacks are very important for us to better enhance the service and quality we provide in the future.
2 out of 5
by A verified traveller

Posted 3 Jul. 2019
This resort is over-priced and rather old. Most activities have to paid for at unfriendly prices. 3-star hotels at 5-star rates. Will not return ever again.
Comment from Hotel Management
13 Jul. 2019 by Stephen W., Hotel Management
Thank you again for your feedback which gives us a chance to improve ourselves. We sincerely look forward to welcoming you back soon.
4 out of 5
by A verified traveller

1 night family stay

Posted 22 Jun. 2019 on Hotels
a 1 night stay. arrived at the hotel at 9am and went to window on China before checking in at 2.30pm. the next day go to leofoo theme park. requested for room 116 after reading review that it has the best view. indeed room 116 view is nice and can see the giraffe, zebra and rhino roaming around. disappointed the the giraffe didnt knock on my window.. the room is big (if it is not big, I dont know the price i pay for is for what purpose). the 2 double bed is big too with 2 giant pillow. bed is comfy, can sleep well, toilet is a bit troublesome. the toilet bowl and the shower area are separate into 2 area. people like me cant do 2 businesses at 1 go. hotel give free photo shoot voucher for a small photo with calendar, if u want bigger photo, need to top up, as usual, this is how the business work. hotel also give 3 nt$50 off with every nt$100 spend. however, it is quite impossible to spend only nt$100 over there. the only good thing is hotel give 1 free postcard. the dinner is not very fantastic with most of the dishes cold. the variety is quite a lot though. same goes to the breakfast but is better than dinner. prepare lotsa snack or instant noodle because when reach night time, there is nothing over there and u need to travel very far for food.
Comment from Hotel Management
13 Jul. 2019 by Stephen W., Hotel Management
We understand your frustration and please accept our sincere apologies for the unpleasant experience you encountered with during your stay. We will definitely share your feedback with our management team, immediate training and action will be conducted to improve where we have fallen short on meeting your expectations. We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. All of our guest’ s feedbacks are very important for us to better enhance the service and quality we provide in the future.
4 out of 5
by A verified traveller

Posted 11 Jun. 2019
There are many animals like the rhinoceros and the giraffes.The tour guide is very informative and the mascot is very friendly.It likes to take pictures and play with us.
Comment from Hotel Management
11 Jun. 2019 by Stephen W., Hotel Management
We hope all the hotel guests to be able to explore intimate encounters with these animals, experience breathing with the animals, and through the interactions and guided tours, we hope to educate and develop people’s respect for nature and learn to treasure the ecological environment. All of our guest’ s feedbacks are very important for us to better enhance the service and quality we provide in the future.