The Westin Resort Guam used to be THE spot for luxury and consistency in high quality service and amenities. This visit was unfortunately none of that and the main reason was the cleanliness of the room. The bathroom sink was draining slowly because the stopper was covered in gunk and hair. We were only there for two nights and we called the front desk in the morning after our first night to request that they clean the sink. They said someone would handle it that day. Nothing. We called again that afternoon and still, nothing. That night, we delivered said sink stopper to the front desk so they could see for themselves but by that time, it was too late as we were leaving early the next morning. We also had to ask the housekeeper to sweep the floor for us as she was about to leave the room without doing so. These seem like basic things for any hotel but especially for the Westin and at almost $400 a night, there is really no excuse for dirty rooms.