Comment from Hotel Management
09/05/2017 by Loraine Bolan, Hotel Management
Thank you for your review of the Hilton Glasgow Grosvenor following your visit.
It is always lovely when our guests enjoy their stay, I am only sorry that on this occasion we did not fully meet the high standards you have come to expect.
Please be assured that your feedback has been passed to our General Manager and the relevant Heads of Department to address as this assists us in continually improving.
Thank you once again and we hope you choose to return to the Hilton Glasgow Grosvenor in the future.