Lobby

Reviews of Austria Trend Hotel Europa Graz Hauptbahnhof

4 out of 5
Austria Trend Hotel Europa Graz Hauptbahnhof
Bahnhofguertel 89, Graz, Styria

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 461 reviews" "
Rating 8 - Good. 201 out of 461 reviews" "
Rating 6 - Okay. 41 out of 461 reviews" "
Rating 4 - Poor. 13 out of 461 reviews" "
Rating 2 - Terrible. 9 out of 461 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Hotel Europa Graz on 13 Feb 2024
Dear nathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Hotel Europa Graz

10/10 Excellent

BOON HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to train station
Good proximity to Hbf, 10 mins walk to city centre. Bed is v comfortable and air conditioning is good. Overall an above average staying experience.
Stayed 3 nights in Nov 2023

8/10 Good

Vinay Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located opposite the main train station. Its in a great location and an easy walk to the Old Town. The room AC didnt work thatvwell and the room was a little warm for our liking. It was quiet though so no issues there.

10/10 Excellent

Sujeet

Stayed 2 nights in Sep 2023

10/10 Excellent

rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graz
It was an amazing location
Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in Graz. Near bus station. Friendly staff.

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sebastian

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a fantastic location. Walkable to everything. Room was clean with very comfortable beds and hot shower. Staff was very pleasant. Would stay here again. Nothing negative to say at all.
Stayed 3 nights in Sep 2022

10/10 Excellent

Brenda, Oshawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located right across from the train station
Stayed 3 nights in Jul 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Hotel Europa on 4 July 2022
Lieber Gast, Vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihre Hoteldirektion

8/10 Good

Salome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located just across the street of Graz train stations. It is in the middle of the city center and Eggenberg Palace and you can easily walk to any of them.
Stayed 1 night in Jan 2022
Response from Hotel Europa on 19 Jan 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Hotelmanagement

8/10 Good

Guntram, Uxbridge

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Desirada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Europa on 26 Nov 2021
Lieber Gast, Vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihre Hoteldirektion

8/10 Good

Ronen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
The hotel was overall fine. There was a problem with the toilet, which did not flush everything, and the air conditioner leaked at the last night. The location is convenient, about 1 km from the old town, parking under the hotel and for a fee. The staff was very kind. The hotel is in front of the Graz train station
Stayed 3 nights in Sep 2021

10/10 Excellent

Mustafa

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.service perfect. Full English breakfast. Just the Lobby bar ist not recommendable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Wilkinson, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was easy to drive to and parking is right underneath. The location direct across from the main train station makes it easy to get on the strassenbahn and ride into the old part of the city. The Hotel room was clean and quiet and the staff were very friendly and helpful.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Netter Empfang, geräumiges Zimmer. Sauber. Sehr angenehmes Bett
Stayed 1 night in Dec 2019

4/10 Poor

Lucy

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
A 4 star hotel this is not! For an executive twin room it was very small. Had to request towels as there was only one set for two of us. Only one tea bag (which i was told was horrible). The towels never arrived!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were exceptionally polite and efficient. Great location.
Stayed 14 nights in Nov 2019

8/10 Good

Chinta, Globasnitz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like The breakfast area, only you need to find the area where you can put all the glasses or cutlery instead of on the top of the bench in between the lower and stage area.
Stayed 1 night in Nov 2019

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just across the train station and within 15 mins walk to old town.
Stayed 1 night in Oct 2019

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASANT STAY
My room and bathroom were quite spacious, modern and totally clean, though I found the bed rather soft. The hotel is very well located, opposite the main railway station (with trains direct to the airport). The city centre is about a mile away and can be easily reached on foot or by very frequent trams. I had a problem finding the hotel at night. It is also called Hotel Europa, which is the name displayed above the main entrance.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Graz
Conveniently located next to the train station/transit hub, Hotel Europa is modern, clean and quiet. Everything functioned as it should and the staff was very helpful. While there were enough outlets to charge my devices, one next to the bed would be nice. I don't like pushing together to twin beds to make a "king" bed. It just doesn't work well.
Stayed 2 nights in Oct 2019

10/10 Excellent

Kousuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, functional, no-frills hotel.
Well-located hotel, just 2 minutes from the bus and railway stations and a 15 min walk to the main square. Hotel was very clean and well-presented. Room was a reasonable size and the bed was comfortable. The only negative comment would be for the high charge for breakfast. Recommended as a clean, functional, no-frills hotel in a good location.
Stayed 5 nights in Sep 2019

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service, Great Location, Perfect Rooms
excellent hotel - managed very well. Front Desk staff were VERY helpful; right across street from Tram and Train Station. Breakfast area and food options were amazing! Sonja - who worked in the breakfast area was outstanding! always very helpful, smiling and was always quick to help make our morning breakfast memorable! A really first class hotel with outstanding service!
Stayed 6 nights in Sep 2019

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly across from the train station and 15 minutes walk to historic district. Very good breakfast. Nice property and good value.
Stayed 2 nights in Aug 2019

10/10 Excellent

Wolfgang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very convenient location
This is an excellent hotel in a very convenient location, right next to the main train station, which also is a hub for public transportation with trams and buses. The room was very comfortable, and the breakfast was very good. The internet connection was very good, which is important for me. It should also be mentioned that there is a SPAR store in the train station, which does not close on Sundays and holidays, unlike all other stores. I have visited Graz on numerous occasions over the years, and this will be my main choice from now on.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
It is very convenient, located just in front of the main station, 2 min walk from the station. Rather old hotel. Room smells a little bit. Toilet flush water was not so strong.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We booked last minute and would not classify our room as a 4-star experience. Sheets were clean, tho. Beds were more like a 3-star hotel. Bathroom could have been cleaner... the grout, some dirty-looking spots on the floor, and the extending close-up mirror edges were dirty. The hair dryer was utterly disgusting--old and handle was dirty... like stuff was on it... ew. But at least the shower looked clean enough. The air conditioning machine had a funny noise, so it maybe needs a service or upgrade. Appreciated the late check-out of noon. Staff was helpful and nice. Lobby was nice.
Stayed 1 night in Aug 2019

10/10 Excellent

RJ, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Christine’s front desk service was extremely wonderful and helpful . God bless you dear keep the good work
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel opposite main station. Check in quick and easy. Rooms very well decorated and very clean. Comfortable beds
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Easy to find from airport. Close to Red Bull Ring.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault
Accross from train station, 20 minute to old town, public transport at front door. Great and welcoming reception and breakfast staff, quiet even though facing station square. Spotless, comfortable, airconditioning in room.
Stayed 3 nights in Jul 2019

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for rail station
Had a room at the rear of the hotel which was very quiet, I imagine that the ones at the front may suffer the noise from the busy road. Stayed one night as it was very close to the main railway station and I needed to leave early. Staff were very good and quickly sorted me out with another room when the lights died during the evening.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need better pillows and duvets and to los provide an iron in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location near railway station and friendly staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Nice environment and room condition
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019