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Reviews of Tru by Hilton Grand Junction Downtown

2.5 out of 5
Tru by Hilton Grand Junction Downtown
243 Colorado Ave, Grand Junction, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 640 reviews" "
Rating 8 - Good. 116 out of 640 reviews" "
Rating 6 - Okay. 49 out of 640 reviews" "
Rating 4 - Poor. 20 out of 640 reviews" "
Rating 2 - Terrible. 12 out of 640 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Meilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

8/10 Good

Tim

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Staff was extremely friendly Property was dirty, hall was needed a vacuum
Stayed 1 night in Mar 2024

8/10 Good

Sylvia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had three complaints about this place. I think it’s pricey. The rooms are tiny and there’s no carpeting for the dog to stretch out on and you can’t open the windows which was the biggest problem actually because that means you have to get up and down to control the Airflow. Overall, I would not recommend it for someone like me although it’s perfectly fine for people who like industrial style.
Stayed 1 night in Apr 2024

10/10 Excellent

wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Liked: Staff & service
We did not sleep in the hotel. There was a lot of loud mechanical sounds from heater or air conditioning?
Stayed 1 night in Mar 2024
Response from Leta on 1 Apr 2024
Hi there, Thank you for taking time to let us know about your stay! Your feedback is very important to us. I have sent your review to our team to help make the proper changes. Thank you!

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Fast and friendly
Stayed 1 night in Mar 2024

8/10 Good

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loves the free drink at the quaint bar
Stayed 1 night in Mar 2024

10/10 Excellent

Nathaniel, Loveland

Stayed 1 night in Mar 2024

10/10 Excellent

Kelli

Stayed 1 night in Mar 2024

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. It was very clean and the staff was helpful. The lighting in the room was poor, however, and there was no coffee in the room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kimberly

They’re very nice laid-back is easy access
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & comfortable room/ hotel. Staff is very friendly & accommodating.
Stayed 1 night in Mar 2024

8/10 Good

Brock

Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Mar 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, location to Main street is excellent, easy in and easy out.
Stayed 1 night in Mar 2024

4/10 Poor

Deanne, Medford

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Guillermo, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Really really nice place just my only complaint is that there was no microwave in my room. I had a fridge and no microwave.?????? it could’ve been the only room without one I don’t know and when you use the swimming pool it’s actually across the street at another hotel. That was interesting.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
nice, convenient for me.
Stayed 1 night in Feb 2024

8/10 Good

Allison, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but very small. No closet ( only hooks on wall). Did not care for the liquid hand and body soap.
Stayed 1 night in Feb 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and clean and inviting
Stayed 1 night in Feb 2024

10/10 Excellent

Teri, Thornton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, South Jordan

Stayed 1 night in Feb 2024

10/10 Excellent

Rick

Stayed 6 nights in Jan 2024

10/10 Excellent

Gregory, Longmont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, new and right downtown
Stayed 2 nights in Feb 2024

10/10 Excellent

Amara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Kiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen, Dolton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

JORDAN

Stayed 1 night in Jan 2024

10/10 Excellent

Donald, SUPERIOR

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jayme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 wonderful property, staff was so friendly!
Stayed 1 night in Jan 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Hao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Third time here. New facility, friendly staff, and awesome play area with pool downstairs. They even give a coupon for SoCo bar next door which we spent a great time there. Will stay here again in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids.
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the evening at check in and in the morning were both very helpful. The decor was cool and it was nice to have a pool table to practice!! Breakfast was good. Tom
Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, Erie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Roger, Rochester

Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maxine

Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This hotel and the staff were wonderful! The open, clean lobby was comfortable for lounging or playing pool. They even had a Packman game! The rooms were updated and bright. The breakfast was a wonderful addition and a great way to start the day. Highly recommend this hotel.
Stayed 2 nights in Dec 2023