Terrace/patio

Reviews of Fairfield Inn & Suites by Marriott Grand Junction Downtown

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 586 reviews" "
Rating 8 - Good. 188 out of 586 reviews" "
Rating 6 - Okay. 62 out of 586 reviews" "
Rating 4 - Poor. 22 out of 586 reviews" "
Rating 2 - Terrible. 14 out of 586 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet Seriously worn out uneven bed. $11/night parking.
Stayed 1 night in Feb 2024
Response from Sam on 13 Mar 2024
Thank you so much for staying with us. I am very sorry to hear that you did not like our beds. We do charge for parking in order to ensure that every guest receives a parking spot and a safe place to park their vehicle.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sam on 4 Mar 2024
Thank you so much for staying with us! We are so happy to see that you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Amenities
Great location to walk around.
Stayed 1 night in Feb 2024
Response from Sam on 27 Feb 2024
We are so happy to see that your stay went well. We hope to see you again in the future!

10/10 Excellent

Dayson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. The breakfast is the reason we stay here every time we are in GJ
Stayed 2 nights in Feb 2024
Response from Sam on 21 Feb 2024
We are so happy to see that you enjoyed your stay with us! We hope to see you again in the future.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on 21 Feb 2024
We are so happy to see that you enjoyed your stay with us! We hope to see you again in the future.

6/10 Okay

Lourdes

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good hotel for families! It is in a great location in Main Street where everything is at walking distance. The front desk person was very nice to us. What I was disappointed was that the hotel needs a remodel. It is old and smells old or something. It was hard to be in the room with that smell. You can hear people from everywhere around the room and it was impossible to sleep. No sound proof at all! We enjoyed the pool and hot tub though.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and convenient accommodation.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2023

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know we can’t control other guest. But when I called the front desk to report the guest above my room was ridiculously loud, the front desk took car of it immediately. Was a good stay.
Stayed 1 night in Nov 2023
Response from Sam on 14 Nov 2023
Thank you for your feedback! I am sorry to hear that the guests above you were loud. I am happy to hear that our front desk was able to help. We hope to see you again in the future!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sam on 28 Oct 2023
Thank you for your feedback! We are so happy to see that everything went well with your stay. We hope to see you again in the future!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay here.
Stayed 2 nights in Oct 2023
Response from Sam on 27 Oct 2023
Thank you for your response! We are so happy to see that everything went well with your stay! We hope to see you again.

8/10 Good

Steve

Liked: Cleanliness, staff & service
Clean hotel, but overpriced. Three says later stayed in another hotel that was newer for half the price.
Stayed 1 night in Sep 2023
Response from Sam on 8 Oct 2023
Thank you for your feedback! I am glad to hear that you enjoyed your stay. I will say that you did stay with us during one of our busier times so our rates are higher than normal. We hope to see you again in the future!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sam on 7 Oct 2023
We are so happy to see that you enjoyed your stay! We hope to see you again in the future.

10/10 Excellent

Maranda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice, walking distance on main street
Stayed 1 night in Sep 2023
Response from Sam on 2 Oct 2023
Thank you for your response! We are happy to see that you enjoyed your stay with us. We can't wait to see you again!

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really great place
Stayed 1 night in Sep 2023
Response from Sam on 26 Sept 2023
We are so happy to see that everything went well! We hope to see you again!

10/10 Excellent

Kerrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sam on 26 Sept 2023
We are so happy to see that everything went well! We hope to see you again!

4/10 Poor

John J.

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Sam on 19 Sept 2023
I am sorry to see that we did not meet your expectations!. I would love to hear more about what happened during your stay.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfield
Great location. They charge for parking. Supposedly a hired company patrols it. Bed is a bit hard. Nice bathroom. Decent breakfast.
Stayed 2 nights in Sep 2023
Response from Sam on 18 Sept 2023
Thank you for your feedback! We are happy to see that everything went well with your stay. We hope to see you again in the future!

6/10 Okay

Maia

Liked: Cleanliness, staff & service
I expected much more for the cost of the stay. The walls are thin so we could hear guests in surrounding rooms and we could hear the swimmers in the pool below us, and outside in the hot tub. The room wasn’t adequately stocked for 2 nights for 3 people. 2 washcloths and one bar of soap, and an empty gel pump in the shower. There was no ice in the ice machine. House keeping came by at 8 am on checkout day (checkout isn’t until 12). The bar that is advertised isn’t even in the same building. It’s in hotel across the street. For half the price, MAYBE this would be adequate.
Stayed 2 nights in Sep 2023
Response from Sam on 5 Sept 2023
Hello! Thank you for taking the time to leave us some feedback. I am sorry to hear that the sat was not up to your standards. I will make sure to address the noise issue with our maintenance team to see if there is something that we can do help dampen the noise. As well I will speak with house keeping and make sure that they are adequately stocking the rooms. Marlos Lounge is shared between our properties for all guests to use. I am sorry that it is across the street but we did want to help provide another amenity for all of our guests to use. Hopefully your future travels bring you back our way to make up for the stay.

10/10 Excellent

Karon Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sam on 2 Sept 2023
Thank you for your response! I am happy to see that everything went well on your stay with us. We hope to see you again in the future.

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sam on 2 Sept 2023
Thank you for your response! I am happy to see that everything went well on your stay with us. We hope to see you again in the future.

10/10 Excellent

Jay

Stayed 1 night in Aug 2023
Response from Sam on 2 Sept 2023
Thank you for your response! I am happy to see that everything went well on your stay with us. We hope to see you again in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sam on 2 Aug 2023
Thank you for taking the time to leave a review. We are happy to see that everything in your stay went well.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and quiet. Checks all the boxes
Stayed 2 nights in Jul 2023
Response from Sam on 2 Aug 2023
Thank you for taking the time to leave a review. We are happy to see that everything in your stay went well.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sam on 25 July 2023
Thank you for your feedback! We are happy to see that everything with your stay went well! We hope to see you again in the future.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prices Keep Going Up
We have stayed multiple times at this hotel and it is a great location for dining and events. The increased cost and the parking fee and parking tax are making it less and less desirable for a weekend getaway.
Stayed 1 night in Jul 2023
Response from Sam on 22 July 2023
Thank you for staying with us! And thank you for your feedback on our property. Unfortunately parking has gone up but it help provide a better stay for all guests.

10/10 Excellent

Sandra, Chico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alexa, the front desk manager when we arrived, understood the problem with our room we pointed out to her, and moved us to a different one, no hassle.
Stayed 1 night in Jul 2023
Response from Sam on 15 July 2023
Thank you for staying with us! I am happy to hear that everything went well with your stay! I will make sure to let Alexis know that she did a good job. We are excited to see you again in the future.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sam on 15 July 2023
Thank you for staying with us! It looks like everything went well with your stay. We look forward to seeing you again!

8/10 Good

Travis

Stayed 1 night in Jul 2023
Response from Sam on 2 Aug 2023
Thank you for taking the time to leave a review. We are happy to see that everything in your stay went well.

10/10 Excellent

Lanea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning could Have been a little cooler. The room stayed a bit warm even though it was set on 66
Stayed 1 night in Jul 2023
Response from Sam on 6 July 2023
I am sorry to hear that the A/C was not working properly during your stay. We will make sure to address it. But we are happy to hear that everything else in stay was good. We look forward to seeing you again!

8/10 Good

Vicki

Liked: Cleanliness, staff & service, room comfort
Very convenient to everything in downtown.
Stayed 2 nights in Jun 2023
Response from Sam on 6 July 2023
Thank you for your response! We look forward to seeing you again!

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Going to a concert at the Avalon, we didn't want to deal with parking so booked a room at the Fairfield. The room was clean, comfortable, area was secure, and walking to and back from the Avalon was wonderful stretching before sitting and then sleeping.
Stayed 1 night in Jun 2023
Response from Sam on 2 July 2023
We are so happy to hear that you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Junction Downtown Fairfield
Location in downtown grand junction was convenient. Staff was helpful to suggest restaurants.
Stayed 1 night in Jun 2023
Response from Sam on 30 June 2023
Thank you for your response! We look forward to seeing you again!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have usb connections in the room to easily charge electronics
Stayed 1 night in Jun 2023
Response from Sam on 30 June 2023
Thank you for your feedback! We will look into USB ports in the rooms. We look forward to seeing you again!

6/10 Okay

joseph

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is very conveniently located downtown walking distance to many shops restaurants. Girl checking us in was more concerned about our service dog then she was about providing good customer service experience. Seemed to be an issue. Junior suite was large and had everything we needed. Colorado National Monument is minutes away.
Stayed 2 nights in Jun 2023
Response from Sam on 1 July 2023
Thank you for your response. We will speak to our desk agent about this. Happy to hear that everything about the room was good!

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sam on 1 July 2023
Thank you for your response! We are looking forward to seeing you again!

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
There was a lg drywall patch in the ceiling in the bathroom that had not been painted as well as mold on the ceiling in the bath. Also hair all over the floor in the bath. For what i paid per night i expected better. When i me tioned it at the front desk, the comment was im sorry but there is nothing i. an fo about it since i had booked my room through expedia.
Stayed 2 nights in May 2023
Response from Sam on 1 July 2023
Thank you for your feedback. We are sorry to hear that the room was not up to standards. We will speak to our housekeeping and maintenance staff about the room. We look forward to seeing you again!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Sam on 1 July 2023
Thank you for feedback! Happy to hear that the stay was good. We look forward to seeing you again!

4/10 Poor

Mary Helen

Liked: Cleanliness, staff & service, property conditions & facilities
There was bed bugs in my bed did not sleep well. Kept getting awake by those bugs, but will return and hope this was a one time thing.
Stayed 7 nights in May 2023
Response from Sam on 1 July 2023
We are very sorry to hear about the bed bugs. We will go in and make sure that there are no more bugs. We have an exterminator come once a month or as needed if more so that we can assure that there are no bugs in the rooms. Thank you for your feedback! And we hope to see you soon!

10/10 Excellent

Teresa L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sam on 1 July 2023
Thank you for your response! We are excited to see that you were happy with your stay. We can not wait to see you guys again.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Sam on 1 July 2023
Thank you for your response! We are happy to see everything with your stay was good.

10/10 Excellent

Tanya

Stayed 2 nights in May 2023
Response from Sam on 1 July 2023
Thank you for your response! We are happy to see everything with your stay was good. We look forward to seeing you again!

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Sam on 1 July 2023
Thank you for your response! We are happy to see everything with your stay was good. We look forward to see you again.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was lovely.
Stayed 1 night in May 2023
Response from Sam on 1 July 2023
We are so happy to see that you enjoyed your stay. Thank you for coming and we hope to see you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff & big suites
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice one night stay for a wedding. Helpful staff
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and clean room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Dori

Stayed 1 night in Feb 2023