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Reviews

4.3 / 5Very Good
3,131 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    The Star Gold Coast
    1 min walk
  • Popular Location
    Gold Coast Convention and Exhibition Centre
    6 min walk
  • Popular Location
    Pacific Fair Shopping Centre
    9 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    19 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Club Suite

    Room Amenities

    • Sleeps 2
    More details
  • Superior Deluxe Twin Room

    Room Amenities

    • Sleeps 4
    More details
  • Superior Deluxe King Room

    Room Amenities

    • Sleeps 3
    More details
  • Corner Balcony Deluxe King Room

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Corner Balcony Deluxe Twin Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Executive King Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • King Terrace Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Ocean Terrace Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

About this area

Broadbeach

The Star Grand at The Star Gold Coast is located near the beach and in an area with good shopping. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Check out an event or a game at Metricon Stadium, and consider making time for Slingshot, a top attraction not to be missed.

Popular Location

What's nearby

  • The Star Gold Coast - 1 min walk
  • Gold Coast Convention and Exhibition Centre - 6 min walk
  • The Oasis - 7 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • SkyPoint Observation Deck - 4 min drive

Getting around

  • Broadbeach South Light Rail Station - 7 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Where to eat
  • Cucina Vivo – Pool-view restaurant with a bar offering Italian cuisine. Serves dinner on selected days. Reservations required.
  • Kiyomi – Pool-view fine-dining restaurant with a bar offering Korean cuisine. Serves dinner on selected days. Reservations required.
  • Garden Kitchen & Bar – Restaurant with a bar. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Nineteen at The Star – Ocean-view fine-dining restaurant with a bar. Serves lunch and dinner on selected days. Reservations required.

About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention centre in Broadbeach with 8 restaurants
Along with 8 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 6 bars/lounges and a fitness centre are on-site. All 596 rooms offer thoughtful touches such as espresso makers and pillow menus, as well as comforts such as pillowtop beds and Egyptian cotton sheets. Complimentary wireless Internet access and 24-hour room service are standard, as are LCD TVs with satellite channels.
The Star Grand at The Star Gold Coast offers 596 forms of air-conditioned accommodation with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: AUD 50.00 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 34.90 for adults and AUD 19.90 for children
8 restaurants and 1 coffee shop/cafe
6 bars/lounges and 1 poolside bar
24-hour room service

Things to do

2 hot tubs
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter

Languages spoken

Chinese
English
French
German
Irish
Italian
Japanese
Korean
Malay

Business services

Meeting rooms
Conference centre (17513 square feet of space)

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Casino
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Egyptian cotton sheets
Free cots/infant beds
Climate control (heating)
Linens
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Towels

Entertainment

65-inch LCD TV
pay films
premium channels
satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is undergoing renovations. During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cots (infant beds)!

Payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 34.90 for adults and AUD 19.90 for children (approximately)
  • Valet parking fee: AUD 50.00 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 6 AM to 9 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Jupiters Hotel Casino Gold Coast Broadbeach
  • Jupiters Hotel Casino Gold Coast
  • Jupiters Casino Gold Coast Broadbeach
  • Jupiters Casino Gold Coast
  • Star Grand Star Gold Coast Hotel Broadbeach
  • Star Grand Star Gold Coast Hotel
  • Star Grand Star Gold Coast Broadbeach
  • Star Grand Star Gold Coast
4.3

Very Good

5 - Excellent
1,624
4 - Good
960
3 - Okay
327
2 - Mediocre
153
1 - Poor
67
4.5
Cleanliness
4.3
Service and Staff
4.6
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and facilities and the staff were wonderful and very helpful

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely big rooms. Fabulous Pool area to enjoy. Amazing staff. Perfect location next to the Gold Coast convention center.

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Room were clean and nicely appointed. Common foyer areas, casino etc could do with modernizing.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unexpected welcome plater and wine very nice surprise to find in room

Stayed 1 night in Jan. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb. 2020

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