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Ramada by Wyndham Hope Harbour

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2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
View from room
View from room

Overview of Ramada by Wyndham Hope Harbour

Ramada by Wyndham Hope Harbour

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
11 John Lund Drive, Hope Island, QLD, 4212

Explore the area

  • Popular LocationBroadwater Parklands26 min drive
  • Popular LocationSurfers Paradise Beach31 min drive
  • Popular LocationCavill Avenue35 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)50 min drive

Choose dates to view prices

About this area

Gold Coast

Located in Gold Coast, Ramada by Wyndham Hope Harbour is in the entertainment district and on the waterfront. The area's natural beauty can be seen at Surfers Paradise Beach and Broadwater Parklands, while Warner Bros. Movie World and Dreamworld are popular area attractions. Travelling with kids? Consider Slingshot, or check out an event or a game at Carrara Sports Complex. Guests appreciate the hotel's quiet location.
Visit our Gold Coast travel guideOpens in a new window
Map

What's nearby

  • Sanctuary Cove Marina - 12 min drive
  • Dreamworld - 17 min drive
  • Broadwater Parklands - 26 min drive
  • Surfers Paradise Beach - 31 min drive
  • Cavill Avenue - 35 min drive

Getting around

  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 50 min drive

Restaurants

  • The Boardwalk Tavern - 5 min drive
  • Tasty Magic Chinese Restaurant - 7 min drive
  • Monsoon - 7 min drive
  • Alora Restaurant - 7 min drive
  • Cafe 7 - 7 min drive

About this property

Ramada by Wyndham Hope Harbour

Family-friendly hotel with 2 outdoor pools and marina
A marina, 2 outdoor pools and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Ramada by Wyndham Hope Harbour offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. 40-inch Flat-screen televisions come with digital channels and first-run films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Languages spoken

Chinese (Mandarin), English, German, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to 10 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Pier Restaurant
  • Marlin Bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Sauna
  • Spa services

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Gold Coast
Gold Coast
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
4 star
4 star
Pool
Pool
Hotel
Hotel

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.00 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 15 per person (approximately)
  • Airport shuttle fee: AUD 110 per vehicle (one-way)
  • Rollaway bed fee: AUD 40.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

Ramada Hotel Hope Harbour Hope Island
Ramada Hotel Hope Harbour
Ramada Hope Harbour Hope Island
Ramada Hope Harbour
Chancellor Hotel Hope Island
Ramada Hotel Hope Harbour Hope Island, Gold Coast, Australia
Ramada Wyndham Hope Harbour Hotel Hope Island
Ramada Wyndham Hope Harbour Hotel
Ramada Wyndham Hope Harbour Hope Island
Ramada Wyndham Hope Harbour
Ramada By Wyndham Hope Harbour Hope Island

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 368 out of 860 reviews
5 - Excellent 43%
Rating 4 - Good. 337 out of 860 reviews
4 - Good 39%
Rating 3 - Okay. 102 out of 860 reviews
3 - Okay 12%
Rating 2 - Poor. 36 out of 860 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 860 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

3/5 Okay

Stayed 7 nights in Feb 2020

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We were checked into the wrong room with only one queen bed for 4 people. Told to use sofa bed. When we asked for more towels there were none so given crappy old pool towels. Housekeeping service not available on 2 of 3 days we stayed. Eventually moved into the correct room. Pool, restaurant etc all being renovated so reduced facilities during stay.
Stayed 3 nights in Feb 2020

2/5 Poor

Business traveller
Disliked: Cleanliness, staff & service
Deserted and Un-serviced place.
Very tired and isolated hotel. SEVERELY UNDERSTAFFED. No restaurant. I met another guest in elevator - he had to go to Reception to get fresh towels and toilet paper. He brought to my attention a small sign saying that "if you need room services next day, you have to ring reception the day before". So I rung Reception at 4 pm and asked for service on following day - to be told "sorry, cleaners will NOT be here tomorrow!". When I complained, the receptionist told me that "Hotel has experienced a lot of changes lately" - so I replied that my booking says a four star hotel, I want room serviced daily. Receptionist promised to "inform the Manager". ROOM WAS NOT SERVICED - I want 25% of my 2 nights stay refunded. On departure, it was nobody at the reception or anywhere in sight (~ 9H30 am). I rung a bell a few times and nobody come up... I left the keys on the empty desk.....
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness
Stayed 4 nights in Feb 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Booking was cancelled, still no refund
Stayed 1 night in Jan 2020