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Reviews

4.6 / 5Wonderful
1,630 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Royal Pines Resort Golf Course
    6 min walk
  • Popular Location
    Chevron Renaissance
    8 min drive
  • Popular Location
    Infinity Attraction
    8 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    30 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Mountain Spa Suite

    4.4/5 guest room rating

    Room Amenities

    • Golf view
    • Sleeps 3
    More details
  • Mountain View Room

    4.6/5 guest room rating

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Superior King Room

    4.6/5 guest room rating

    Room Amenities

    • Golf view
    • Sleeps 3
    More details
  • Superior Twin Room

    4.7/5 guest room rating

    Room Amenities

    • Golf view
    • Sleeps 4
    More details
  • Superior Spa Suite

    5/5 guest room rating

    Room Amenities

    • Golf view
    • Sleeps 3
    More details
  • Executive King Room

    Room Amenities

    • Golf view
    • Sleeps 3
    More details
  • Executive Twin Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details

About this area

Benowa

Located in Benowa, RACV Royal Pines Resort Gold Coast is near theme parks. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Infinity Attraction and Timezone. Travelling with kids? Don't miss Slingshot, or check out an event or a game at Metricon Stadium.

Popular Location

What's nearby

  • Royal Pines Resort Golf Course - 6 min walk
  • Chevron Renaissance - 8 min drive
  • Infinity Attraction - 8 min drive
  • Cavill Avenue - 8 min drive
  • Slingshot - 8 min drive

Getting around

  • Nerang Train Station - 4 min drive
  • Helensvale Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 30 min drive

Restaurants

  • Where to eat
  • Kalinda Restaurant – Serves breakfast daily.
  • Trattoria Amici – Restaurant offering Italian cuisine. Serves dinner daily.
  • Arakawa Japanese – Restaurant. Serves dinner on selected days.
  • Panorama – Café. Open daily.

About this property

RACV Royal Pines Resort Gold Coast

5-star, family-friendly hotel near Metricon Stadium
4 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool and 2 bars/lounges are on-site. All 333 rooms offer free WiFi, pillowtop beds and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
RACV Royal Pines Resort Gold Coast offers 333 forms of air-conditioned accommodation with minibars and a safe. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: AUD 20.00 per night
Electric car charging station
Local area shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 34-34 for adults and AUD 10-34 for children
4 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

27 holes of golf
5 outdoor tennis courts
Aerobics classes
Arcade/game room
Billiards/pool table
Children's pool
Free water park access
Full-service spa
Golf driving range
Health club
Outdoor pool
Playground
Hot tub
Yoga classes

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free water park access
Laundry facilities
Outdoor pool
Playground
Waterslide

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Japanese
Russian

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Garden
Pool sunloungers
Pool umbrellas

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Spa open selected days
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Pillow-top mattress

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

40-inch LCD TV
TV channels
pay films

Food and drink

Coffee/tea maker
Electric kettle
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2 PM - midnight

Check-out

Check-out before 10 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, and AUD 10 and AUD 34 for children (approximately)
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • RACV Royal Pines Resort Benowa
  • RACV Royal Pines Resort
  • RACV Royal Pines Benowa
  • RACV Royal Pines
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast Benowa
  • RACV Royal Pines Gold Coast Benowa
  • RACV Royal Pines Gold Coast
  • RACV Royal Pines Resort Gold Coast Australia - Benowa
  • Racv Royal Pines Ashmore
4.6

Wonderful

5 - Excellent
1,099
4 - Good
426
3 - Okay
71
2 - Mediocre
27
1 - Poor
7
4.5
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great facilities, everything you need is there. Staff whilst very friendly, were clearly very understaffed, run off their feet and quite harried. Thr outside of the grounds (other than the golf course) was quite messy and in need of some tlc. The room was pleasant with a great view. Could be a 5 star resort with some money spent on it and more staff put on each shift. Ps the Japanese restaurant was beautiful!

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value for money. Breakfast was great, we also loved the Japanese & Italian restaurants. Pool was ok but a bit cold. Overall very happy

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Only issue is they wanted to charge us $20 per hour for a late checkout even though they admitted they had no one checking into the room after we leave.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent and fast checkin, nice touch with a free bottle of wine. Room clean and spacious. Checkout was very slow.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved all the amenities. We enjoyed walking at the nature track and spent a fair bit of time in the pool. It was the kids favorite as you can imagine. Staff were super friendly and efficient! Thanks

Stayed 6 nights in Dec. 2019

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