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Expedia-Verified Reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, View (Hinterland view)
Room with view
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Room (Superior)
43 square metres
1 King Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Family Room
30 square metres
1 King Bed and 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room, Ocean View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, Ocean View
Room with view
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, View (Hinterland view)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, Ocean View
Room with view
35 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Ocean View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Ocean View
Room with view
30 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, Ocean View (Spa)
Room with view
35 square metres
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, View (Hinterland view)
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, View (Hinterland view)
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, View (Hinterland view)
Room with view
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room
30 square metres
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Surfers Paradise with restaurant

Popular property highlights

Restaurant
Outdoor pool
24-hour business centre
Laundry facilities
Smoke-free property

Location

Located in the heart of Surfers Paradise, this luxury hotel is steps from Cavill Avenue and Timezone. Surfers Paradise Beach and SkyPoint Observation Deck are also within 5 minutes.

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite.

Room Amenities

All 408 rooms provide conveniences like refrigerators and coffee makers, plus balconies and flat-screen TVs with cable channels. WiFi, room service, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Porter
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • WiFi (surcharge)
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Conference space size (meters) - 627
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business centre
  • Concierge services
  • Conference space size (feet) - 6749
  • Conference centre
  • Outdoor tennis court
  • Laundry facilities
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 408
  • Number of floors - 36
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Outdoor tennis court
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • Spanish
  • Japanese
  • Thai
  • Filipino
  • Chinese
  • Portuguese
  • Korean

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Novotel Surfers Paradise offers 408 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. 49-inch Flat-screen televisions come with premium cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Fridge
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Towels provided
  • Linens provided
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free cots/infant beds
  • Cable TV service
  • Flat-panel TV
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Electric kettle
  • Balcony

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and at the weekend between 6 AM and 11 AM.

Hanlans Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

  • Golfing nearby
  • Surfing/boogie boarding nearby

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
  • Self-parking fee: AUD 17.00 per day
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Surfers Paradise Hotel
  • Hotel Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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