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Get an overview of this hotelLuxury hotel connected to a shopping center in Surfers Paradise with restaurant

Popular highlights

Restaurant
Outdoor pool
24-hour business centre
Laundry facilities
Smoke-free property

Location

Located in the heart of Surfers Paradise, this luxury hotel is steps from Cavill Avenue and Timezone. Surfers Paradise Beach and SkyPoint Observation Deck are also within 5 minutes.

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and an outdoor tennis court are onsite.

Room Amenities

All 408 rooms provide conveniences like refrigerators and coffee makers, plus balconies and flat-screen TVs with cable channels. WiFi, room service, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Novotel Surfers Paradise provides an outdoor tennis court, a spa tub, and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a 24-hour business center. Event facilities measuring 6749 square feet (627 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Surfers Paradise is a smoke-free property.

  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Restaurant 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • WiFi (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Smoke-free property 
  • Conference space size (meters) - 627 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 6749 
  • Conference center 
  • Outdoor tennis court 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Spa tub 
  • Total number of rooms - 408 
  • Number of floors - 36 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Outdoor pool  
  • Outdoor tennis court  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 15 per night )

Available in some public areas: Wireless internet access ( AUD 15 per night )

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Towels provided 
  • Linens provided 
  • Premium TV channels 
  • Balcony 
  • Air conditioning 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Cable TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Electric kettle 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • Number of bathrooms -  
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM.

Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Breakfast

Start your day with a buffet breakfast, available for a surcharge on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM. Room service is available during limited hours.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
  • Self parking fee: AUD 17.00 per day
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Novotel Surfers Paradise Hotel
  • Surfers Paradise Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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