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Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

Popular property highlights

Free parking
Restaurant
Swimming pools
Business centre
Laundry facilities

Location

This family-friendly Carrara hotel is within 3 mi (5 km) of Palm Meadows Golf Course and Metricon Stadium. Broadbeach Mall and Surfers Paradise Beach are also within 6 mi (10 km).

Hotel features

This hotel features 2 outdoor pools, a full-service spa and a restaurant. Self parking is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Room amenities

All 292 rooms provide conveniences such as fridges and coffee makers, plus WiFi and balconies or patios. 24-hour room service, LCD televisions and free bottled water are among the other amenities available to guests.

Languages Spoken

Hotel Amenities

Hotel Amenities

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Number of outdoor pools - 2 
  • Newspapers in lobby (surcharge) 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Business centre 
  • Spa treatment room(s) 
  • Porter 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 6 
  • Restaurant 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Steam room 
  • WiFi (surcharge) 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Computer station 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 938 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 10097 
  • Conference centre 
  • Designated smoking areas 
  • Outdoor tennis courts - 2 
  • Laundry facilities 
  • Spa tub 
  • Television in common areas 
  • Total number of rooms - 292 
  • Number of floors - 3 
  • Number of buildings/towers - 8 
  • Wedding services 
  • Airport transport (surcharge) 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 24.50 per day )

Available in some public areas: Wireless internet access ( AUD 24.50 per day )

Languages Spoken

  • English
  • Chinese
  • German
  • Japanese
  • Korean
  • Russian

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Pay films 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • Fridge 
  • Free bottled water 
  • Free toiletries 
  • In-room childcare (surcharge) 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Room service (24 hours) 
  • Free cots/infant beds 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Restaurant – Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

  • Golfing nearby 
  • Tennis lessons on site 

Spa Services

  • Swedish massage 
  • Steam room in spa 
  • Number of treatment rooms 3 
  • Reflexology 
  • Manicures and pedicures 
  • Body wraps 
  • Facial treatments 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 

Accessibility

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Only service animals are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between AUD18.00 and AUD27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Airport shuttle fee: AUDOn applicatiom per person (one-way)
  • Airport shuttle fee per child: AUDon Application (one-way)
  • Valet parking fee: AUD5.50 per stay
  • A late check-out fee will be charged
  • In-room microwave fee: AUD50.00 per week
  • Rollaway bed fee: AUD45.0 per night
  • On-site credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 15 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.


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