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Get an overview of this hotel4.5-star family-friendly hotel near Palm Meadows Golf Course

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pools
Business centre

Location

This family-friendly Carrara hotel is located near the airport, within 3 mi (5 km) of Palm Meadows Golf Course and Metricon Stadium. Broadbeach Mall and Surfers Paradise Beach are also within 6 mi (10 km).

Hotel Features

This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 292 rooms offer free WiFi, balconies or patios, and 24-hour room service. LCD TVs, coffee makers, and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Mercure Gold Coast Resort has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Number of outdoor pools - 2 
  • Newspapers in lobby (surcharge) 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 6 
  • Restaurant 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Health club 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Computer station 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 938 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 10097 
  • Conference center 
  • Designated smoking areas 
  • Ballroom 
  • Banquet hall 
  • Outdoor tennis courts - 2 
  • Laundry facilities 
  • Spa tub 
  • Television in common areas 
  • Total number of rooms - 292 
  • Number of floors - 3 
  • Number of buildings/towers - 8 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • German
  • Japanese
  • Korean
  • Russian

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • Pay movies 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Microwave (on request) 
  • Free toiletries 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Free WiFi 
  • Free dial-up Internet access 
  • In-room massage available 
  • In-room safe 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Tennis lessons on site 
  • Golf lessons available nearby 

Spa Services

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Swedish massage 
  • Steam room in spa 
  • Number of treatment rooms 3 
  • Reflexology 
  • Manicures and pedicures 
  • Body wraps 
  • Facial treatments 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 18 and AUD 28 for adults, AUD 5 and AUD 17 for children (approximately)
  • Airport shuttle fee: AUD 100 per vehicle (roundtrip)
  • Valet parking fee: AUD 5.50 per stay
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: AUD 50.00 per week
  • Rollaway bed fee: AUD 45.0 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gold Coast Mercure
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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