220 The Esplanade, North Burleigh, Burleigh Heads, QLD
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Gorgeous ocean view apartment. Right across from the beach. Very clean and well appointed.
Michelle
Stayed 2 nights in Mar 2024
Response from ULTIQA Burleigh Mediterranean on 30 Mar 2024
Hi Michelle,Thank you for taking the time to write this lovely review. We are delighted to hear that you enjoyed your stay and we hope to have the pleasure of welcoming you back in the near future.Kind regards, ULTIQA Burleigh Mediterranean
6/10 Okay
Rhia
Travelled with family
7 Feb 2024
Disliked: Cleanliness
Nice and close to the beach. The hotel was promising, as it had a nice laidback vibe. Unfortunately our room was in dire need of refurbishment and good clean. The bathrooms smelled quite musty and I had to do a deep clean of the shower areas when we got there as it wasn’t as clean as I would have liked (the toilets were fine though). Also, for some reason the aircon in our room stopped working at night (it was blowing warm air and was quite uncomfortable for the two nights we were there). Very strange considering the other aircons were great and it worked fine during the day. We did end up enjoying our stay, just those few things that could have made it a lot better. The rooftop area was very pretty and it’s nice and close to the beach. The kitchen area had everything we needed (dishwasher, fridge etc in good working order) and it had three aircons which is great for a 2bdrm apartment.
Rhia
Stayed 2 nights in Feb 2024
Response from Reservations on 10 Feb 2024
Hi Rhia, thank you for leaving this review. We do appreciate our guests approaching us during their stay so we can rectify these issues immediately. As you booked an original condition apartment, so have not been renovated. We would love to see you again, so perhaps you might be more comfortable in our Superior rooms, which are fully renovated next time. Thank youUltiqa Burleigh Mediterranean
10/10 Excellent
Diana Evalyn
25 Jan 2024
Liked: Amenities
We loved this place!😊
Stunning view from balcony at apt 2904 and from all windows.
Spacious living area, clean and fresh.
Conveniently across the road from patrolled beaches and close to shops.
Will definitely return👍☀️
Diana Evalyn
Stayed 7 nights in Jan 2024
Response from ULTIQA Burleigh Mediterranean on 29 Jan 2024
Hi Diana, we are so happy you enjoyed your stay, thank you for taking the time to leave this review and we hope to see you again very soon!
The unit itself is quite old. No air con in the second bedroom made for an hot nights sleep. Great views tho and the check-in and out was seemless and easy.
Jen
Stayed 2 nights in Jan 2024
Response from ULTIQA Burleigh Mediterranean on 25 Jan 2024
Hi Jen, thank you for taking the time to provide your feedback. We look forward to seeing you again soon.
8/10 Good
Elizabeth
Travelled with family
22 Jan 2024
Liked: Cleanliness, room comfort
I’ll be back..
Excellent location to Burleigh shops and surf clubs, Cole’s supermarket just across the road, the rooms are so clean and tidy, pool and outdoor areas lovely. Can’t wait to return!!
Elizabeth
Stayed 3 nights in Jan 2024
Response from ULTIQA Burleigh Mediterranean on 25 Jan 2024
Hello Elizabeth, thanks so much for your lovely feedback. We are so happy you enjoyed your stay and look forward to having you stay with us again soon!
The ULTIQA was great place to stay with a family. Usually the photos of properties show the absolute best parts of the property, at ULTIQA the premises was better than the photos!
Check in staff were excellent and very friendly, the apartment had everything (and more) than we wanted, all across from the beach and a walk to so many excellent dining options.
Michael
Stayed 3 nights in Jan 2024
Response from ULTIQA Burleigh Mediterranean on 25 Jan 2024
Hi Michael, thank you so much for your wonderful feedback. We are so glad you enjoyed your time here. Look forward to welcoming you again soon!
Hi Benjamin, we are so happy you enjoyed your stay, thank you for taking the time to leave this review and we hope to see you again very soon.Ultiqa Burleigh Mediterranean
A very comfortable holiday destination. Great views, easy access, practical amenities. Parks across the road, ocean across the road, great pools and bbq areas on premises. We had a thoroughly relaxing holiday.
Tric
Stayed 4 nights in Dec 2023
Response from ULTIQA Burleigh Mediterranean on 21 Dec 2023
Hello TricThank you for this wonderful feedback. We are so happy you enjoyed your time here, and hope to see you here again very soon. ULTIQA Burleigh Mediterranean
After hours check in was easy. Very well presented unit (2 bdrm ocean view). Nice pool area which is easily accessible. Across the road from patrolled beach. Overall it is a nice, clean, family friendly place. We will defnitely stay again.
Chris
Stayed 2 nights in Dec 2023
Response from ULTIQA Burleigh Mediterranean on 17 Dec 2023
Thank you so much for this feedback, We are so glad you had a lovely time here, it is a beautiful place we agree! Hope ti see you again very soon.Merry Christmas!
10/10 Excellent
Timothy
Travelled with partner
14 Dec 2023
Timothy
Stayed 3 nights in Dec 2023
Response from ULTIQA Burleigh Mediterranean on 14 Dec 2023
Hello TimothyThank you for your kind review, we are pleased to hear you enjoyed your stay and look forward to welcoming you again soon, Kind regards, ULTIQA Burleigh Mediterranean
All the staff were lovely and extremely accommodating. Very convenient location with delightful cafes within walking distance.
Vanessa
Stayed 3 nights in Oct 2023
Response from Reservations on 28 Oct 2023
Hello Vanessa. Thanks so much for your lovely feedback. We are so happy you enjoyed your stay and look forward to having you stay with us again soon!
8/10 Good
Brett
Business traveller
13 Oct 2023
Liked: Cleanliness, room comfort
Nice place to stay - BUT. . .
Accommodation was good, clean and even though we had paid for a superior one bedroom unlike the photos for the room(on the platform)which showed a frontal view of the ocean we were given a side view which was a little disappointing.
We were unable to access the balcony from our bedroom due to the large air conditioner unit nor have the bedroom door open if the air con was going in the lounge room from the noise and heat it radiates.
The bedroom is a good size with ample storage and the wifi is also great. The modem was on the bedside table.
USB ports in the bedroom are located nowhere near your bed as is spare PowerPoints for charging everything - luckily we always bring a piggyback extension cord with us lol
The bathroom is a whole other story- built on an angle, you can’t swing a car in it(unless it’s a miniature one).
There is a Jack and Jill entrance to the bathroom with a huge step from the kitchen side (that my wife tripped up and injured herself) and another biggish step from the bedroom side. . . Neither of these are marked with a warning!!!
The kitchen is well equipped with everything you need and the furniture was comfortable.
The beach is just across the road.
Best food and shopping is a 15min walk to South Burleigh as there is nothing onsite.
Maccas is just around the corner!!
Disability parking is limited especially in the underground car park where you are allocated a parking space per your unit- and it’s a tight fit.
Brett
Stayed 3 nights in Oct 2023
Response from Reservations on 20 Oct 2023
Hi Brett, and thank you for taking the time to provide your feedback. Re your accommodation, you were allocated a unit in the category you booked - we have both front and side facing ocean view apartments, and it does say on all websites that the photos are indicative only. Regarding the bathroom, no, a car would not fit in there (we think you mean cat!! lol). If a larger bathroom is required, 2 x bedroom apartments are probably a better option for you, as the bathrooms are larger. We have allocated car parking as we are a mix of permanent residents and holiday lettings. We look forward to you visiting again soon.
10/10 Excellent
Sue
12 Oct 2023
Liked: Cleanliness, room comfort
Sue
Stayed 4 nights in Oct 2023
Response from Reservations on 13 Oct 2023
Hello Sue.Thanks so much for taking time to provide your feedback. We are indeed happy you had a great stay and look forward to having you stay with us again soon!
Tv in bedroom dodnt work.
Lounge looked nice but so uncomfortable
Very cramped in toilet and shower not safe to get in and out .a accident waiting zo happen.
Glenn
Stayed 7 nights in Sep 2023
Response from Reservations on 20 Sept 2023
Hi Glenn, and thank you for taking the time to provide your feedback. We are sorry about the TV in the bedroom not working. Our Maintenance personnel would have been more than happy to take a look at it for you. As you booked a 1 x bedroom unit, yes the bathrooms are smaller than those in a larger unit. Thankfully though, to date, we have not had any accidents in these. We look forward to welcoming you to our resort in the near future.
Stayed here multiple times, amazing views, good walk along coast, quiet, easy parking, will come back
Paul
Stayed 3 nights in Aug 2023
Response from Reservations on 5 Sept 2023
Hi Paul. Thank you so much for providing your feedback. We are so glad you enjoyed this stay with us and the fact you keep coming back means a lot to us. We look forward to welcoming you again for your next stay!
10/10 Excellent
Fiona
30 Aug 2023
Fiona
Stayed 4 nights in May 2023
Response from Reservations on 20 Sept 2023
Hi Fiona, and thanks so much for your great rating! It means a lot to us that you obviously enjoyed your stay! Please come back again soon!
Beautifully maintained resort, overlooking the ocean. Short walk to the beach. Roof top garden and barbecue. Friendly staff.
Sandra
Stayed 9 nights in Aug 2023
Response from Reservations on 24 Aug 2023
Thank you very much for taking the time to review Burleigh Mediterranean Resort. Guest feedback is extremely important to us. We're delighted to hear that you enjoyed your stay, and we look forward to welcoming you back in the not too distant future. All the best until next time
Good morning BrookeThanks so much for taking time to provide your feedback. We are indeed happy you had a great stay and look forward to having you stay with us again soon
The grounds were beautifully kept, the pool stunning and the heated pool was great too.
Room was well equipped and the lounge was comfy.
The pillows were a bit too hard and probably need to be upgraded.
I enjoyed the nespresso machine for easy coffee before walking to many cool and fun coffee shops with great beans.
Just a 10 min stroll and you’re in the nightlife in the Main Street.
Pool towels were awesome and huge, so comfy.
Kylie
Stayed 2 nights in Jul 2023
Response from Reservations on 26 July 2023
Hi Kylie, thanks for taking the time to provide your feedback! Sounds like you had a great time! We are so pleased you had such an awesome stay and look forward to welcoming you back again soon!
Carpets are old and dirty. Unrenovated room with no view at a high price
Harry
Stayed 3 nights in Apr 2023
Response from Karin Grace on 14 Apr 2023
Thank you for your feedback Harry. Thank you also for taking the time to speak to me, and to give us the opportunity of providing a much better experience next time. We look forward to seeing you again soon. All the best.
Thanks so much for taking time to provide your feedback. We are indeed happy you had a great stay and look forward to having you stay with us again soon
8/10 Good
Maddie
8 Mar 2023
Liked: Amenities
Resort is just lovely , great outdoor pool area and close to everything. Beach just across the road and good walk to shops in James Street. My particular unit was rather dark but was ground floor so not totally unexpected and not a problem for a 3 night stay. Both staff and fellow guests very friendly
Maddie
Stayed 3 nights in Mar 2023
Response from Reservations on 9 Mar 2023
Hello Maddie. Thanks for your feedback. We are happy to hear that you enjoyed our location and surrounding facilties. We do hope to welcome you back sometime in the future!
6/10 Okay
Gary
7 Mar 2023
Gary
Stayed 4 nights in Feb 2023
Response from Reservations on 28 Mar 2023
Hi Gary, thanks for taking the time to provide your rating. Could we ask in future that you provide some feedback as to why you choose that rating. This will enable us to look at how we can improve our service. We hope to see you again soon!
10/10 Excellent
Sue
Travelled with group
14 Feb 2023
Liked: Property conditions & facilities
Location was perfect, close to beach n shops.
Bed n pillows were the most comfy I've experienced in all the places I've been.
Well appointed with utensils etc.
Sue
Stayed 4 nights in Feb 2023
Response from Reservations on 17 Feb 2023
Hello Sue, and thank you for taking the time to give your feedback. We are certainly happy you had a great stay with us and hope to see you again soon!
Perfect location and facilities. Room was spacious and had a comfortable corner couch that everyone could relax on. Great view of the beach from the balcony. Would definitely stay here again.
Karin
Stayed 5 nights in Jan 2023
Response from Reservations on 25 Jan 2023
Hi Karin, and thanks for taking the time to give your feedback. We are so happy you enjoyed your stay with us and we certainly look forward to welcoming you back for your next stay very soon!
Great view from personal balcony plus the main one on Floor 10.
Reserved undercover parking
Close to North Burleigh Surf Club
Peter
Response from Reservations on 27 Dec 2022
Hi Peter. Thanks very much for providing your feedback. We are so happy you enjoyed the views from both your balcony and our fabulous rooftop, and hope you will come back and stay again soon!
10/10 Excellent
Catherine
24 Dec 2022
Catherine
2/10 Terrible
Jarren
Travelled with group
7 Dec 2022
Disliked: Cleanliness
Place had cockroaches
Jarren
Response from Reservations on 8 Dec 2022
Hi Jarren, and thanks for taking the time to provide your feedback. As you stayed in a Ground Floor unit surrounded by gardens, occasionally a crawling insect might enter, but they usually die due to our rigorous pest control. We would, however, like to say that the disgusting mess you left in the apartment - rubbish everywhere and piles of dirty dishes (the mess being so bad you were charged an extra cleaning fee after departure) probably did not help the situation.
Professional, welcoming and helpful reception team. Excellent property presentation and ambience. Thank you!
Eric
Stayed 4 nights in Nov 2022
Response from Reservations on 16 Nov 2022
Thank you so much Eric for your great feedback! We are so very happy you enjoyed your stay with us and look forward to welcoming you back again in the near future.
Great location, very clean, best bed ever slept on! Didn’t want to leave.
ANNE
Stayed 2 nights in Oct 2022
Response from Karin Grace on 12 Oct 2022
Hi Anne,Thank you for staying with us, and thank you for taking the time to review Burleigh Mediterranean Resort. We're always striving to be the best that we can, so guest feedback is very important to us. We're very happy that you enjoyed your stay with us, and even happier that you had a great rest! Do come back again as soon as you can. See you then.
On this trip i thought the internet was terrible when trying to watch say youtube or netflix on tv of a night. The issue seemed 24/7 since we tried it at various times of the day. Everything else was good.
Timothy
Stayed 3 nights in Sep 2022
Response from Burleigh Mediterranean Resort on 30 Sept 2022
Dear Timothy, thank you for taking the time to provide us a review about your recent stay with us. We are very sorry you experienced issues with our WiFi connection, If you had contacted our Reception we would have been more than happy to help and try our best to sort this out for you. We hope we can welcome you again in the future! Kind regards
10/10 Excellent
Peter
6 Aug 2022
Liked: Cleanliness, room comfort
Lovely apartment with views overlooking the beach. Easy walking to restaurants and shops.
Peter
Stayed 6 nights in Jul 2022
Response from Reservations on 9 Aug 2022
Hi Peter, and thanks so much for taking the time to review us. We are very glad you enjoyed your stay with us and hope to welcome you back in the near future.
Lovely property and nice to be so close to the beach
Ann
Stayed 2 nights in Jul 2022
Response from Reservations on 29 July 2022
Hi Ann and thanks so much for taking the time to provide your review. We are certainly happy you enjoyed your stay with us, and hope to welcome you back to our resort soon!
Beautiful spot on the Esplanade. Nice little unit with a great view. Bed was comfy. The sofa was very small and uncomfortable. But we would definitely stay again.
Naomi
Stayed 4 nights in May 2022
Response from Reservations on 7 June 2022
Hi Naomi, and thanks for taking the time to provide your feedback. We are glad you enjoyed your stay with us and look forward to having you stay with us again soon!
We enjoyed the apartment with the most wonderful view. Woke each morning to magnificent sunrises. We’ll appointed and easy access. Will be back.
Greg
Stayed 3 nights in May 2022
Response from Hotel Management on 5 June 2022
Hi Greg, thank you so much for taking your time to leave us a review about your recent stay with us. We are delighted to hear you enjoyed our fantastic views and location in Burleigh. We look forward to welcoming you again in the near future!
I’ve stayed here a few times and it has always been excellent. This time however I was travelling for the first time with a baby. The staff and management, especially Nicole, Leanne, Karin and Peter couldn’t have been more helpful. They arranged a room change for me, cot and high chair. Thanks to them, the stay was fantastic and stress free.
Charlotte
Stayed 4 nights in May 2022
Response from Reservations on 31 May 2022
Hi Charlotte, and thank you for taking the time to provide your feedback. We are very happy to hear that you ended up having a great stay.
10/10 Excellent
David
11 Apr 2022
Liked: Cleanliness, room comfort
Great place , would highly recommend.
Had a lovely time here, wish we were staying longer, great apartment, great location, comfortable, really friendly staff.
David
Stayed 3 nights in Apr 2022
Response from Reservations on 28 Apr 2022
Hi David, and thanks very much for taking the time to provide your feedback. We are so pleased you enjoyed your stay with us and hope you are able to come back and stay again soon.
Clean property with plenty of room and excellent views
Mark
Stayed 2 nights in Mar 2022
Response from Reservations on 5 Apr 2022
Hi Mark, thanks for taking the time to provide your feedback. We are so happy you enjoyed your stay with us and hope you come back to visit again soon.
The resort is in a beautiful location. It is very well maintained and the staff were very helpful and friendly.
Eric Lorenzo
Stayed 8 nights in Feb 2022
Response from Reservations on 28 Feb 2022
Hi Eric and thanks so much for taking the time to provide your feedback. We are so glad you enjoyed your stay and really hope you come back and visit again soon!
Property was spacious and had great views. Located very close to public transport and an easy walk along the waterfront to the local surf club for a meal.
Unfortunately the air con in the main bedroom was not working properly when we arrived so the first night we were without it. Someone came the second day to fix it though.
Also no bath mats left in room so had to use Beach towels instead.
Otherwise everything was great.
Kylie
Stayed 2 nights in Feb 2022
Response from Reservations on 28 Feb 2022
Hi Kylie, thanks so much for taking the time to provide your feedback. We are glad you enjoyed the views and location. From time to time there are issues with items such as aircon, and we always try to deal with them promptly, as appears to have happened in this instance. Bathmats should have been in your unit and had you called Reception we would have been more than happy to bring some to your apartment. We look forward to seeing you again soon!