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Reviews of Bombora Resort

3 out of 5
Bombora Resort
4 Carmichael Close, 4, Gold Coast, QLD

Reviews

7.0

Good

Rating 10 - Excellent. 133 out of 715 reviews" "
Rating 8 - Good. 261 out of 715 reviews" "
Rating 6 - Okay. 214 out of 715 reviews" "
Rating 4 - Poor. 65 out of 715 reviews" "
Rating 2 - Terrible. 42 out of 715 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Frank

Disliked: Staff & service, amenities, property conditions & facilities
The Office was only open from 8.30 am till 10.30 am,No contact number avaible for help,No WiFi,No food service ,No Remote control for Air Con ,No Shampoo or conditioner ,no microwave, For $220 a night ,I expected all the normal faciliities .Do not stay in this place ,you will be hugely disappointed
Stayed 4 nights in Jun 2022

10/10 Excellent

Margaret Lee

Stayed 2 nights in Jun 2022

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, staff & service
It's a very clean motel. Calling it a "resort" is a bit of a stretch.
Stayed 1 night in May 2022

6/10 Okay

Margot

Liked: Cleanliness
Disliked: Staff & service
I was unable to make contact by phone, left several messages. I found out that there is an issue with their system. Bed was so hard, but room clean and comfortable.
Stayed 2 nights in May 2022

6/10 Okay

Bruce

Travelled with partner
Disliked: Amenities
Not what I expected for a resort. Motel might be more accurate. Limited car parking on site.
Stayed 1 night in May 2022

4/10 Poor

Tim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cockroaches were friendly at reception. In house movie was good. Bruce willis rooted a hot chick. Please fix the fan
Stayed 1 night in May 2022

2/10 Terrible

Dylan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room then was never able to stay in it I want a full refund. I tried calling after hours number over 30 times and sent text messages with no reply or answer. I simply never used the room and am extremely disappointed I had to sleep on the street. I want my money back ASAP.
Stayed 1 night in May 2022

6/10 Okay

Natasha

Travelled with family
Disliked: Amenities, property conditions & facilities
The property was not clean, dusty cupboards, could not open the door, pool wasn’t clean, junkies hanging around.
Stayed 3 nights in Apr 2022

6/10 Okay

Daniel

Liked: Staff & service
Stayed 2 nights in Apr 2022

6/10 Okay

Lotus

Stayed 1 night in Apr 2022

2/10 Terrible

Rob

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room is old and dirty. Ceiling fan had dust layers. Very basic amenities. No interest from managers as the place is being pulled down.
Stayed 2 nights in Mar 2022

2/10 Terrible

Brady

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception only open a couple of hrs in the morning, thereafter you have to call the night manager’s mobile & wait to hear back to get access to a little safe with your room key. Room was tiny & not well cleaned. Shower had left over persons soap from another stay. Definitely won’t be back. Parking tight.
Stayed 1 night in Mar 2022

6/10 Okay

Michael

Business traveller
Unfortunately it was raining heavily during our stay and there was no umbrella's available to be able get to dining places without getting drenched, and there were no ubers available either. If it hadn't have been raining it might have been OK.
Stayed 1 night in Mar 2022

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Close access to shops and airport
Stayed 1 night in Mar 2022

6/10 Okay

Evelyn

Travelled with partner
Disliked: Staff & service
We wanted an inexpensive, clean place to stay the night before driving south in the morning. This property was well-located and had most of the basics. But - we couldn't work out how to turn on the TV (remote supplied was different brand to TV), arriving at 7.30 pm we were too late to get the WIFI code and the closest parking was in an intersecting street.
Stayed 1 night in Mar 2022

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough property, needs better car parking but other than it’s in a great location.
Stayed 1 night in Mar 2022

8/10 Good

Kate

Stayed 1 night in Mar 2022

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service
The pictures do not reflect the state of the current property, overpriced
Stayed 2 nights in Feb 2022

4/10 Poor

kara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms stinks of smoke and residents are smoking out the front of rooms. The pool is dirty, the towels were dirty and it’s very rundown.
Stayed 2 nights in Feb 2022

4/10 Poor

Karen

Travelled with partner
Disliked: Amenities
Just ok to stay for the night. Pretty basic. No hot water the next morning for a shower. Don’t know what was going on there.
Stayed 1 night in Feb 2022

2/10 Terrible

Richard de la

Stayed 1 night in Feb 2022

4/10 Poor

Kimberley

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the price. Very disappointed. Stank of cigarette smoke. Air conditioner was leaking on me in bed. No fly screens or fan in bathroom. There were at least 20 big moths in the room, which I have a phobia of. Plus a huntsman. It doesn't look very nice either, needs to be renovated, looked dirty.
Stayed 1 night in Jan 2022

8/10 Good

Jayn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, sheets and beds were neat and tidy.
Stayed 1 night in Jan 2022

6/10 Okay

Anna

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was a packet of old chips in a draw and front of fridge door was dirty. Bed comfy and good value
Stayed 1 night in Jan 2022

6/10 Okay

Neil

Travelled with family
Liked: Cleanliness
rooms have no sink bench and cooking/meal preparation facility. Resort kitchen/dining closed permanently.
Stayed 2 nights in Jan 2022

4/10 Poor

Natalie

Travelled with family
Disliked: Cleanliness, staff & service
Let’s start with the positives(as I don’t have much to say) .Location was amazing,so close to everything and lovely view of park off balcony .Reception staff lovely but never there Negatives .back glass door doesn’t lock .curtains were all damaged at top rail so had not enough privacy,other room look straight onto your beds. .I had to clean Air Con before using it,full of dust and mould(the dust was hanging out of the vents) .Ceiling fan so noisy could only use it on low speed .Mould in shower(on tiles) .Have to get own towels from reception,we stayed for 10 nights.Went down one morning to get 3 towels they only had 2 clean towels to give me .Lots of dodgy people staying there .Even though it says No Smoking in rooms,cleaner always has a smoke in her mouth while cleaning rooms .Cleaner throws bed sheets and towels ion dirty pathway in front of rooms when cleaning of room when changing sheets after people leave .Pool filthy(my kids didn’t swim once in it even thought being there fir 10 days .Carparking dreadful,we had to park at park behind us .My parents room had so much frost in fridge door wouldnt shut(this was when they arrived)how could cleaner not of seen this.Could not even shut door.I had to try and defrost it with my hair dryer I could say more but why bother,I don’t think it will change anything.A little cleaning product and a duster doesn’t cost a lot of money,we will not be returning😩
Stayed 8 nights in Jan 2022

2/10 Terrible

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would never recommend it to anyone . No practical commodities eg toaster or iron not even a small guest soap to use on arrival . And to top it all after a ten hour drive no hot water till the second evening.Also only limited parking had to park in a local car park at the back and walk up.
Stayed 7 nights in Jan 2022

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service, amenities
The opening hours of the reception is limited. First place I've ever stayed where there is only 1 toilet roll. If you run out bad luck, until you get one the next morning when reception is open. No room service if staying more than one night. No hot water early morning. This maybe due to an early running event and everyone was using the shower at the same time. Very very limited parking available. Other that that it is in a nice and convenient location.
Stayed 2 nights in Nov 2021

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

6/10 Okay

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Keep expectations as low as the price when staying here. Would recommend calling first to check there is wifi and that the pool is swimmable if these are important to you. We might consider returning when this property is well maintained again to cater to short stay tourism again. Rooms themselves were clean and comfy enough, and location excellent. But that’s it, don’t expect anything more.
Stayed 2 nights in Nov 2021

6/10 Okay

Danni-Elle

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and well priced
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Door doesn’t lock only the screen after difficultly. Remote doesn’t work for tv
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
Place was clean, quiet and in a good position. However, it is not adequately maintained. Our balcony door didn't lock, the light in the shower/toilet didn't work and the tv remote was broken. There is no one at checkin and no instructions were sent to us. Very average property but ok if you are on a budget.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Age has not wearied the place!
Not Beachfront but within 5 minutes stroll. Handy to shops and restaurants.
Stayed 2 nights in Jun 2021

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Great location
For the price we paid the location and comfort was good. The owner is very nice and helpful.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Located just a short walk to restaurants and clubs. Room felt old and outdated but clean. Reception only open mornings but check in not available until 2pm?
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Had a balcony with a lovely view.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
There was no kitchen facilities and the room didn't get serviced over 4 days staying there.
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to restaurants, walking distance. Comfortable beds
Stayed 1 night in Apr 2021

8/10 Good

Christine

Liked: Cleanliness
Good location and value
Easy to walk everywhere. The hotel is old but clean and quiet.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty. The carpet looked like it hadn't been vacuumed. The light in the shower/toilet was broken and there was only one glass panel on the shower (the other was obviously broken). The receptionist was a little rude and not welcoming at all. Good position though - close to shops and the beach.
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Disliked: Amenities
Stayed 4 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2021

8/10 Good

David

Liked: Staff & service
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

4/10 Poor

Greg, Ipswich

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely impersonal. Not staffed when we arrived to assist. Could only get the audio on the TV. Noise from the complex next door. We left the key inside the room locked the door and went somewhere else for the night.
Stayed 1 night in Feb 2021

8/10 Good

Colin

Liked: Cleanliness, staff & service
Great position and friendly staff ,we would definitely recomend other to stay at Bombora Resort.
Stayed 7 nights in Dec 2020