Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your overall stay, especially the pet-friendly aspect and our convenient location. We appreciate your constructive criticism regarding cleanliness and the ice situation; rest assured, we'll address these areas for improvement. It's wonderful to know that you found value in our complimentary breakfast and that our staff's efforts were appreciated. We hope to welcome you back soon for an even better experience.

Thank you for taking the time to share your experience with us. We apologize for the inconvenience of your room not being ready upon arrival, but we're glad to hear that our front desk staff handled the situation well. Your feedback regarding cleanliness and odor issues in certain areas is valuable to us, and we'll take immediate steps to address these concerns. Regarding the parking fee, we appreciate your input and will review our pricing structure to ensure it aligns with our guests' expectations. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you for your review Lucia! We are happy you enjoyed your stay with us. We hope you will return soon!

Thank you for your review Endri. We are thrilled you had a great stay with us. We hope you can come back and have another great visit with us soon!

Thank you for your review Santiago. We are so happy you had a great experience with us. Providing friendly service is something we pride ourselves on.

Thank you for your review Iwona. We hope you will come back and visit us again in the near future.

Thank you for your review Pat. We agree, we have a great location in Glenwood Springs and Western Colorado. Please come back soon and see us again!

Thank you for reviewing your stay with us Edgar. We are so excited you had a great visit. Please come back very soon!

Thank you for leaving a review Laura. We are very happy you found your visit comfortable. We appreciate your business and hope you can come back soon!

Thank you for your review Terri. We are disheartened to hear that you did not enjoy your stay with us. We hope you will give us another chance next time you're in the area. Have a Happy New Year!

Thank you for your review Karen. We are thrilled you had a perfect 10 out of 10 stay. Please come back and see soon!

Thank you for your review Catherine. We are so happy you had a great stay with us. We hope you are able to come back and enjoy all of our amenities in the near future.

Thank you for your review Humberto! We are so happy you had a great stay with us. See you next time!

Thank you for staying with us recently Maria. We are very satisfied to hear you enjoyed your visit. We are happy you took advantage of our amenities and breakfast. We look forward to your return!

Thank you for your review Elizabeth. We are so happy you loved the hotel. We also think our rooms are fantastic! We hope to see you again soon!

Thank you for review Tammy. We are disappointed to hear of your experience with us. Being considerate of our guests is something we work hard to do. We will make sure this was a one-time incident and will follow up with some extensive customer service training. We appreciate your business and hope you will give us a second chance if you ever visit Glenwood Springs again.

Thank you for your review Wayne. We are delighted you were able to enjoy our large comfortable rooms. Comfort is what we strive for and we are happy to deliver. See you next time you visit Glenwood Springs.

Thank you for your review Rene! We love to see perfect 10 out of 10 visits. We hope you can return and see us on your next trip to Glenwood Springs.

Thank you for your review Kim. We are extemely happy you had a great stay with us. We hope you will return on your next trip to Glenwood Springs.

Hello Aaron. We're sorry you could not reach hotels.com or expedia's customer service. Pricing of the rooms are all dependent on the size of the room, as well as the time of year. We hope you can return the next time you find yourself in the Roaring Fork Valley.

Thank you for your review Amanda. We are sorry we could not provide a 5 out of 5 stay. We are confident we could provide a perfect stay should you return. We hope to see you again next time your in the area.

Thank you for sharing about your recent visit Bill. We are located in a beautiful part of Colorado. We hope you can return and enjoy yourself again in the near future.

Thank you for your review Spencer. We are so happy you enjoyed your visit to our hotel. We hope you will return on your next trip to Glenwood Springs.

Thank you for your review Taihei. We are thrilled you had a great stay with us. We hope to see you very soon!

Thank you for your review Francis. We will be getting a renovation done next year. We also hope to have more parking by then. We hope you can come back and visit us then. Thank you.

Thank you for reviewing your stay with us Kathleen. We are sorry to hear that you did not enjoy your visit. This helps us focus on inconsistencies that are usually met. We appreciate you letting us know. We hope you will return so we can show you how we provide great experiences.

Thank you for your review Stephanie. We are so happy you had a great experience with us. We hope you can return very soon!

Thank you for your review Stephanie. We are so happy you had a great experience with us. We hope you can return very soon!

Thank you for reviewing your visit with us Ji. We are thrilled you had a 10 out of 10 experience with us. Please come back and visit the next time your are in the area.

Thank you for your review Bessie. For a two night stay, we don't service the rooms unless requested. We are happy you had a great stay of 5 out of 5!

Thank you for your review Kevin. We are sorry you did not have a 5 out of 5 experience with us. This feedback will help us focus on delivering great customer service more consistently. We hope you will return on your next trip to Glenwood Springs.

Thank you for reviewing your visit to us Daniel. We are very happy we provided you with an excellent stay. Please come back next time you visit the Roaring Fork Valley.

Thank you for your review. We are sorry you did not have a great experience with us. We wish you would have let us know about any issues you had while you were here so we could have rectified them. I hope you will return and give us another chance.

Thank you for your review Stella. We appreciate you noticing our great customer service. We strive for excellence and we love to hear when it is executed. We hope to see you again soon!

Thank you for your review Yanyan. We are happy you had an enjoyable experience with us. We appreciate you and hope you can come back and visit very soon!

Thank you for your review Gary. We are happy you found our rooms spacious. We hope you were able to relax while you were here. Thanks again for your review.

Thank you for your review Liesl. We are so happy you found our location and staff great! We agree with you! Hope to see you next time you visit Glenwood Springs!

Hello David, and thank you for reviewing your stay with. We are so sorry to hear about your breakfast experience. We will strive to be better with more focus to details. We are happy you found the room to be nice and comfortable. We hope to serve you again next time you visit Glenwood Springs.

Thank you for your review and suggestions Jhon. We appreciate your business and hope to see you again on your next trip to Glenwood Springs.

Thank you for your review Valentina. Sorry to hear you experienced a barking dog. Being a pet friendly hotel, this will come up once in a while. We hope it does not deter you from coming back and visiting us.

Thank you for your review Michael. We are very happy you enjoyed your visit. Please come back soon!

Thank you for your review Martina. We are so happy you enjoyed your stay with us. We especially are happy you enjoyed or breakfast and found your visit clean. See you next time you come to Glenwood Springs.

Thank you for reviewing your stay with us. We are so happy you had a 10 out of 10 experience with us. We hope to see you on your trip to Glenwood Springs!

Thank you for your review Natalie. We are so happy everything was great! We strive for excellence and appreciate your comments when we succeed! Thanks again and see you next time!

Thank you for your review Tina. Please come back and see us next time you're in the Roaring Fork Valley! See you then!

Thank you for reviewing your visit with us. We are so happy you had an excellent stay. We hope you come back and see us soon!

Thank you for your review Abdullah. We hope you come back soon and enjoy our property very soon!

Thank you for reviewing your stay with us Thomas. We hope you will think of us on your next trip to the Glenwood Springs area.

Thank you for your review Chris! We are happy to hear our staff members with very helpful. Please come back and visit the next time your in our area!

Thank you for letting us know how your stay was Chris. We are happy you enjoyed your visit. Please come back and see us very soon!