Ratings based on 33 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16/04/2019 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 24/03/2019 on Hotels
4 out of 5
by A verified traveller

Good for a great view of the water

Posted 17/12/2017 on Hotels
If you are renting/driving - I recommend a smaller vehicle. The parking is in a tight underground space near the walkway/entrance The view from the window was beautiful and the area was quiet and calm In the bathroom, the bidet broke when the water was turned on and water went everywhere, the shower was also not clean the caulking showed dirt and some grime The metro was a bit of a walk from the hotel, but it was a pleasant walk through a neighborhood and park The hotel was also a short drive to Bilbao, which was convenient for more sightseeing Minibar champagne was also old
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26/10/2017
Loved the view of the harbour from our room. The staff were very friendly and helpful.
5 out of 5
by A verified traveller

Posted 24/04/2017 on Hotels
Lovely location near the harbour
3 out of 5
Recommended
for Everyone
by A verified traveller

Lovely situation and food

Posted 09/04/2017
Really enjoyed our stay here. Perfect situation for coast and city. Beautiful location. Restaurant staff, food and lounge delightful and coffee maker in lounge very welcome More ramps needed outside for luggage access and wifi was poor. Bathroom was elegant, but shower controls complicated.
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Very comfortable great location cost of sea view

Posted 02/11/2016
Pros: Friendly staff helpful great meals English speaking staff gave good advice
Cons: Disappointed with Expedia.co.uk They gave erroneous advice That ! Because you booked a flight you qualify for up to 41%off Bilbao hotels ! This was wrote large on There travel document Absolute Rubbish!!!
Location: Great location for walking and cycling flat distance round bay 4 miles all cycle lanes Marvellous
5 out of 5
by A verified traveller

Charming boutique hotel

Posted 27/09/2016 on Hotels
This is a truly relaxing boutique hotel with a lot of charm. Although within a very quiet neighbourhood it benefits from spectacular views of the bay and a promenade just out front. Plenty of character in the old historic building and the staff are very friendly. What more would you need.
5 out of 5
by Ian

Superb gem of a hotel.

Posted 27/08/2016 on Hotels
Excellent hotel, everything from the polite and helpful nature of the staff, to the quality and cleanliness of the room was first rate. Attention to detail is the key to the success of the hotel. It has a fine location, overlooking the bay at Getxo and with easy walking distance of the town's bars and restaurants. Highly recommended.
5 out of 5
by MICHAEL

Posted 03/06/2016 on Hotels
the receptionist was extremely helpful. She guided us the best way to reach the ferry port. On her advice we used the Puente colgante with great success. We would criticize the hand basin in the bathroom which mu husband likened to a spittoon, it was a good description !!