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Overview of Shangri-La's Rasa Sayang Resort and Spa, Penang

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,279 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Explore the area

Popular LocationFerringgi Beach1 min walk
Popular LocationBatu Feringghi Night Market11 min walk
RestaurantGurney Drive19 min drive
AirportPenang (PEN-Penang Intl.)28 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 2 Single Beds, Garden View

    Deluxe Room, 2 Single Beds, Garden View

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Deluxe Room, 1 King Bed, Garden View

    Deluxe Room, 1 King Bed, Garden View

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Garden Deluxe Sea View King

    Garden Deluxe Sea View King

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
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  • Rasa Wing Deluxe Room King

    Rasa Wing Deluxe Room King

    Room amenities

    • 44 sq m
    • Sleeps 3
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  • Rasa Wing Rasa Junior Suite King

    Rasa Wing Rasa Junior Suite King

    Room amenities

    • 62 sq m
    • Sleeps 3
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  • Rasa Wing Rasa Superior King

    Rasa Wing Rasa Superior King

    Room amenities

    • 40 sq m
    • Resort view
    • Sleeps 3
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  • Garden Deluxe Sea View Twin

    Garden Deluxe Sea View Twin

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
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  • Rasa Wing Rasa Junior Suite Twin

    Rasa Wing Rasa Junior Suite Twin

    Room amenities

    • 62 sq m
    • Sleeps 3
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  • Rasa Wing Rasa Superior Twin

    Rasa Wing Rasa Superior Twin

    Room amenities

    • 40 sq m
    • Resort view
    • Sleeps 3
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  • Garden Deluxe Family

    Garden Deluxe Family

    Room amenities

    • 42 sq m
    • Sleeps 4
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  • Garden Superior Family Seaview

    Garden Superior Family Seaview

    Room amenities

    • 50 sq m
    • Sleeps 3
    Show details

About this area

George Town

Located in George Town, Shangri-La's Rasa Sayang Resort and Spa, Penang is near theme parks and on the beach. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Travelling with kids? Consider ESCAPE Adventureplay, or check out an event or a game at Penang International Sports Arena.

Popular Location

What's nearby

  • Ferringgi Beach - 1 min walk
  • Batu Feringghi Night Market - 11 min walk
  • Tropical Spice Garden - 3 min drive
  • ESCAPE Adventureplay - 12 min drive
  • Penang Butterfly Farm - 12 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • Spice Market Cafe — 1 min walk
  • Gurney Drive - 19 min drive

About this property

Shangri-La's Rasa Sayang Resort and Spa, Penang

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Shangri-La's Rasa Sayang Resort and Spa, Penang's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 304 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and minibars are standard, as are LCD TVs with satellite channels.
Shangri-La's Rasa Sayang Resort and Spa, Penang offers 304 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.
This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free extended parking
Return airport shuttle (surcharge)
Free local area shuttle up to 15.00 km
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 89 for adults and MYR 45 for children
5 restaurants and 3 coffee shops
3 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service

Things to do

9 holes of golf
2 outdoor pools
3 outdoor tennis courts
Beach volleyball
Children's pool
Fitness centre
Full-service spa
Mini golf
Playground
Sauna
Hot tub
Steam room
Tennis
Yoga classes

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free children's club
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Mini golf
Playground
Fridge
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese
Malay

Business services

Meeting rooms

Outdoors

BBQ grill(s)
Beach umbrellas
Beachfront location
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

32-inch LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM - 11:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Renovations and closures

This property is closed from 18 March 2020 to 1 April 2020 (dates subject to change).

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 89 for adults and MYR 45 for children (approximately)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shangri-La’s Rasa Sayang Resort Penang
  • Shangri-La’s Rasa Sayang Resort
  • Shangri-La’s Rasa Sayang Penang
  • Shangri-La’s Rasa Sayang
  • Shangri-La's Rasa Sayang Resort Penang George Town
  • Shangri-La's Rasa Sayang Penang George Town
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
820
4 - Good
343
3 - Okay
79
2 - Mediocre
24
1 - Poor
13
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent. Staff were friendly and provided tip top service.

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s so well maintained, the service is amazing n I am coming back for sure

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and helpful staff Clean Liked that it was not crowded Shuttle and complimentary coach

Stayed 2 nights in Feb. 2020

3/5

  • Liked: Staff & service

It’s an alright resort. Nothing fancy but had the basic amenities and facilities. I found it lacking in cleanliness as the pool chair would always be filled with leaves. The Rasa pool is way more gorgeous but far away from the bar. The staff service were a hit and miss. Some went beyond their way to help. Others would watch you wander around looking for a bathroom for 5 mins before helping. I didn’t ask them for help because they were deep in conversation and I hadnt realised the worked there. Food at the Ferringhi Grill for Valentine’s day was slow and came cold even. On top of that, we picked this particular Valentine’s venue because it promised live jazz. It was just a live band. I’d suggest not to waste your money on the food in the resort. You will get better else where. The dinner buffet is repetitive and the beach restaurant overcooks their steak. The breakfast buffet is great though, good range of food but if you come early in the morning expect cold food as turn over is low and there warmers don’t work. If I was back in Penang I would probably come back to this resort but the resort is definitely not in spirit of the Shangri-La brand.

Stayed 8 nights in Feb. 2020