One Bedroom Apartment  | Living area

Reviews of Quest Geelong

4 out of 5
Quest Geelong
16-18 The Esplanade South, Geelong, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 162 reviews" "
Rating 8 - Good. 40 out of 162 reviews" "
Rating 6 - Okay. 13 out of 162 reviews" "
Rating 4 - Poor. 5 out of 162 reviews" "
Rating 2 - Terrible. 3 out of 162 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean easy parking close to city, Had an elderly parent travelling with us and with the two bedroom two bathroom apartment was ideal. Easy access awesome properly.
Stayed 1 night in Mar 2024
Response from Quest Geelong Team on 3 Mar 2024
Hi Peter, Thank you for taking the time to provide your feedback regarding your stay with Quest Geelong. We are glad to hear you enjoyed your stay and found our apartments suitable during your stay . We hope to be able to welcome you back again in the near future. Kind RegardsThe Quest Geelong Team

6/10 Okay

Aileen

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Quest Geelong Team on 28 Feb 2024
Hi Aileen, Thank you for your feedback. We hope to welcome you back again in the near future. Kind Regards Quest Geelong

10/10 Excellent

Rhonda, Maddingley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a getaway for birthday. Took 12 year old grandaughter with us. Close to foreshaw and quick drive to Peninsula area. Staff were all wonderful. Thank You Geelong Quest.
Stayed 2 nights in Feb 2024
Response from Quest Geelong Team on 19 Feb 2024
Hi Rhonda, Thank you for taking the time to provide your feedback from your stay with Quest Geelong . We are glad to hear you enjoyed your stay and found our staff friendly and helpful. Kind RegardsThe Quest Geelong Team

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Quest Geelong Team on 26 Jan 2024
Hi Stephen, We are glad to hear you enjoyed your stay with Quest Geelong. We hope to see you again in the near futureKind Regards The Quest Geelong Team

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, had everything you need for a self contained unit & nicely decorated. Very clean & organised. On the esplanade within minutes. Is close to an overpass & railway line which does get noisy. Also it is a bit more of a distance than expected to cafes & shops.
Stayed 7 nights in Dec 2023
Response from Quest Geelong Team on 17 Jan 2024
Hi Kim, Thank you for taking the time to provide feedback regarding your stay with Quest Geelong . We are so pleased to hear that you enjoyed your stay and found our apartments suitable during your stay . We hope to be able to welcome you back again in the near future . Kind RegardsThe Quest Geelong

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Friendly staff and easy parking and close to town and foreshore
Stayed 1 night in Dec 2023
Response from Quest Geelong Team on 21 Dec 2023
Hi Bryan, Thank you for your positive feedback. We are pleased to hear you enjoyed your stay and we hope to welcome you back in the near future . Kind RegardsThe Quest Geelong Team

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Quest Geelong Team on 21 Dec 2023
Hi David, Thank you for your positive feedback . We hope to see you again soon Kind RegardsThe Quest Geelong Team

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very friendly and helpful and lovely clean hotel and parking underneath
Stayed 1 night in Dec 2023
Response from Quest Geelong Team on 21 Dec 2023
Hi Bryan, Thank you for taking the time to provide your feedback. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind Regards The Quest Geelong Team

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Quest Geelong Team on 21 Dec 2023
Hi Judy, Thank you for your feedback . We hope to welcome you back in the near future . Kind RegardsThe Quest Geelong Team

10/10 Excellent

clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Quest Geelong Team on 6 Dec 2023
Hi Clinton, Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay and hope to see you again in the near future. Kind RegardsThe Quest Geelong Team

8/10 Good

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Quest Geelong Team on 21 Dec 2023
Hi Clay, thank you for your positive feedback. We hope to welcome you back in the near future . Kind RegardsThe Quest Geelong Team

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady excellent
Stayed 2 nights in Nov 2023
Response from Quest Geelong Team on 6 Dec 2023
Hi Diana, Thank you for taking the time to provide feedback from your stay. We are pleased to hear you enjoyed your stay and found our staff members to be friendly and helpful. We hope to welcome you back soon. Kind RegardsThe Quest Geelong Team

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Quest Geelong Team on 16 Nov 2023
Hi Emma, Thank you for taking the time to provide your feedback . We are glad to hear you enjoyed your stay and hope to see you again soon. Kind RegardsThe Quest Geelong Team

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Quest Geelong for an overnight stop on our way to Tasmania on the ferry. Very convenient location only 6 minutes from the terminal. Easy walk to nearby waterfront dining strip. Car parking is secure and behind locked gates at night. The rooms are spacious and well equipped. We were upgraded to a 2 bedroom unit which has 2 king size beds and a great size living area. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from Quest Geelong Team on 14 Nov 2023
Hi Sarah, Thank you for your positive feedback. We are glad to hear you found apartments spacious and comfortable . We hope to see you back in the near future . Kind RegardsThe Quest Geelong Team

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Nov 2023
Response from Quest Geelong Team on 16 Nov 2023
Hi David,Thank you for taking the time to provide your feedback.We hope to welcome you back in the near future.Kind regardsThe Quest Geelong Team

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly.
Stayed 2 nights in Nov 2023
Response from Quest Geelong Team on 14 Nov 2023
Hi Katie, Thank you for taking the time to provide such positive feedback. We are glad to hear you enjoyed your stay and found our staff helpful and friendly . We hope to welcome you back in the near future. Kind RegardsThe Quest Geelong Team

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, great customer service. The only thing I would say is the parking is tight
Stayed 2 nights in Nov 2023
Response from Quest Geelong Team on 6 Nov 2023
Hi Amber , Thank you for your positive feedback. We are glad to hear you enjoyed your stay with us and hope to welcome you back soon. Kind RegardsThe Quest Geelong Team

10/10 Excellent

Roger

Stayed 1 night in Nov 2023
Response from Quest Geelong Team on 24 Nov 2023
Hi Roger, Thank you for taking the time to provide your Feeback. We hope to welcome you back in the near future. Kind Regards The Quest Geelong Team

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Quest Geelong Team on 6 Nov 2023
Hi Clare, Thank you for your positive feedback. We hope to welcome you back soon . Kind RegardsThe Quest Geelong Team

10/10 Excellent

Kerry

Stayed 1 night in Oct 2023
Response from Quest Geelong Team on 6 Nov 2023
Hi Kerry, Thank you for your positive feedback. We hope to see you again soon . Kind RegardsThe Quest Geelong Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely and spacious apartment. Easy access to Geelong CBD and waterfront. The shower could be hottet
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our young family
Stayed 2 nights in Aug 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were in didn’t have a window to look outside it was very strange but the the room was good otherwise.
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Locked night garage with access only for guests.
Stayed 4 nights in Jul 2023

6/10 Okay

COLIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and recently renovated but small, almost claustrophobic - small window looking out to an enclosed featureless courtyard. Disappointing stay because the room rate per night was the same as The Langham Hotel - 5 Star South Bank Melbourne - that we stayed at for three nights before arriving in Geelong. Staff were fantastic and very helpful!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Bao

Stayed 2 nights in Jun 2023

8/10 Good

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property average location
Stayed 2 nights in Apr 2023
Response from Quest Geelong Team on 6 May 2023
Hi Chloe, thank you so much for sharing your comments about your recent stay at Quest Geelong. We are pleased you found our property great and our apartments ideal for your stay. We hope to welcome you back again soon! Kind Regards the Quest Geelong Team.

10/10 Excellent

Neville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 2 nights in Apr 2023
Response from Quest Geelong Team on 6 May 2023
Hi Neville, thank you so much for sharing your comment about your recent stay at Quest Geelong. We are pleased you found our apartments ideal for your stay. We hope you enjoyed your stay, and hope we welcome you back again soon! Kind Regards the Quest Geelong Team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round, nice stay.
Stayed 2 nights in Apr 2023
Response from The Quest Geelong Team on 11 Apr 2023
Hi Stephen, Thank you for taking the time to leave a review on your recent stay at Quest Geelong. We hope you return soon!Kind Regards,

10/10 Excellent

Barbara

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing check in staff ,friendly ,welcoming a nice surprise, the complex is perfect in every way , spotless, parking ,close walk for dinner, absolutely recommend
Stayed 1 night in Apr 2023
Response from The Quest Geelong Team. on 11 Apr 2023
Hi Barbara, Thank you for taking the time to leave a review on your recent stay at Quest Geelong. We are thrilled to read such glowing feedback and we certainly hope to welcome you back again soon.Kind Regards,

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from The Quest Geelong Team. on 11 Apr 2023
Thank you for leaving a rating.We hope to welcome you back again soon! Kind Regards

10/10 Excellent

Thanh, Mentone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a 2-bathroom 2-bedroom apartment which met all our needs. The location was perfect: quiet & within walking distance to the beach, city centre, restaurants, etc Good sized bedrooms (only one had aircond), comfortable bed & pillows Nice clean bathrooms, good water pressure Self-contained with washer / dryer & fully equipped kitchen The gym was pretty small but sufficient for simple workouts
Stayed 2 nights in Mar 2023
Response from Quest Geelong on 26 Mar 2023
Hi Thanh, Thank you for taking time to leave such a detailed review of your recent stay with us.We are so glad your enjoyed your time with us and you were able to enjoy our apartments and locationWe hope to welcome you back again soon,Kind Regards,

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from The Quest Geelong Team on 11 Apr 2023
Thank you for leaving a rating.We hope to welcome you back again soon! Kind Regards

10/10 Excellent

PAMELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Motel to stay at for convenience to Tasmanian Ferry.
Stayed 1 night in Mar 2023
Response from The Quest Geelong team. on 15 Mar 2023
Hi Pamela, Thank you for leaving a review on your time at Quest Geelong.We are glad you enjoyed you enjoyed your stay for the Spirit of Tasmania.We hope to welcome you back again soon,Kind Regards

10/10 Excellent

Julie Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more like a mini apartment. Clean, well appointed - it was a shame we only stayed 1 night Special mention to Reagan who help us on the way when we realised we were going to be late.
Stayed 1 night in Mar 2023
Response from The Quest Geelong team. on 15 Mar 2023
Hi Julie Ann, Thank you for leaving a review on your time at Quest Geelong.We are glad you enjoyed you enjoyed our apartments and our staff were able to help you.We hope to welcome you back again soon,Kind Regards

10/10 Excellent

Cecily

Stayed 1 night in Feb 2023
Response from The Quest Geelong team. on 15 Mar 2023
Hi Cecily, Thank you for leaving a review on your time at Quest Geelong.We are glad you enjoyed your time with us.We hope to welcome you back again soon,Kind Regards

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Quest Geelong Team on 14 Nov 2023
Hi Melinda, Thank you for taking the time to provide your feedback. We hope to see you again in the near future . Kind RegardsThe Quest Geelong Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great with the staff member being very engaging and informative.
Stayed 1 night in Feb 2023
Response from The Quest Geelong team. on 15 Mar 2023
Hi Simon, Thank you for leaving a review on your time at Quest Geelong.We are pleased you enjoyed your stay and found the staff informative.We hope to welcome you back again soon,Kind Regards

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation was well located, quiet, clean and suited our needs for the weekend.
Stayed 2 nights in Feb 2023
Response from The Quest Geelong team. on 15 Mar 2023
Hi Lisa, Thank you for taking the time to leave a review on your recent stay at Quest Geelong.We are pleased you enjoyed your stay and found that it was well suited to your needs.We hope to welcome you back again soon,Kind Regards

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exceptionally clean and the fixtures and fittings were very modern. It was also nice and quiet and the staff were very helpful.
Stayed 1 night in Jan 2023
Response from The Quest Geelong team. on 14 Mar 2023
Hi Anne, Thank you for taking the time to leave a review on your recent stay at Quest Geelong.We are pleased you enjoyed your stay and found the apartments modern.We hope to welcome you back again soon,Kind Regards

2/10 Terrible

Charlie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Electric hot water system in the room exploded at midnight. Water coming out onto the floor. Staff did not want to attend to see the problem and were unable to get us another room. Was told by staff to put a towel on the floor. Forced to either stay in room risking our safety with water and electricity or finding another hotel. Had to drive an hour at midnight to another Hotel as there was nothing else in that area. Ruined our holiday.
Response from The Quest Geelong team. on 1 Feb 2023
Hi Charlie, Thank you for taking the time to leave a review on your stay at Quest Geelong. We have spoken to you personally and given a full refund based on your recent experience at our property. However, we understand that this does not change the fact your experience was disappointed. Although the hot water system breaking is out of our hands our response was unsatisfactory and we are deeply sorry that we did not attend to your problems sooner.Our afterhours staff have been retrained and understand the importance of attending all calls in a timely manner to ensure the comfort and safety of all our guests. We hope that our sincere apology and commitment to better afterhours standards will have you consider staying in a Quest Hotel again in the future.Kind Regards

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming from office staff to cleaning staff
Response from The Quest Geelong Team. on 25 Jan 2023
Hi David –Thank you for taking the time to leave a review for your recent stay at Quest Geelong. We are thrilled you found our staff welcoming.We hope you can visit again soon.Regards

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and close to Geelong's main attractions.
Stayed 2 nights in Dec 2022
Response from The Quest Geelong Team on 19 Dec 2022
Hi Joe,Thank you for taking the time to leave a review for your recent stay at Quest Geelong. We are glad your enjoyed Quest Geelong’s central location.We hope to welcome you back again in the future. Kind Regards

10/10 Excellent

Daniela

Stayed 2 nights in Dec 2022
Response from The Quest Geelong Team on 19 Dec 2022
Hi Daniela,Thank you for taking the time to leave a review for your recent stay at Quest Geelong. We hope to see you again in the future.

10/10 Excellent

Bryan

Stayed 1 night in Dec 2022
Response from The Quest Geelong Team. on 19 Dec 2022
Hi Bryan,Thank you for taking the time to leave a review for your recent stay at Quest Geelong. We hope to see you again in the future.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Very clean. Lots of space. Great parking. Close to the beach and Westfield. Really enjoyed the stay
Stayed 2 nights in Nov 2022
Response from The Quest Geelong Team. on 19 Dec 2022
Hi Philip,Thank you for taking the time to leave a review for your recent stay at Quest Geelong. We are glad your enjoyed Quest Geelong’s central location as well as the large clean rooms we have available.We hope to welcome you back again in the future. Kind Regards

6/10 Okay

Amy

Liked: Cleanliness, amenities

4/10 Poor

Harjas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked studio room Which had two tiny little windows and broken AC which was completely suffocating. Staff moved us to a different floor room in the evening which was almost as bad as the other room. There was less light or air or space to move. AC made such noise that we used only fan option during our stay. We were there to celebrate a special occasion however our stay completely ruined it. I would not recommend this hotel to anyone. Quest Geelong needs to ensure that air condition works properly and more air flow and space requires for $240 per night doom. It’s not value for money at all. Very disappointed .
Stayed 2 nights in Oct 2022
Response from The Quest Geelong Team on 2 Nov 2022
Hi Harjas, Thank you for taking the time to leave a review for your recent stay at Quest Geelong.We apologise that you did not enjoy your stay. We can assure you that our aircons are serviced monthly and all filters replaced as needed. We hope you enjoy your stay at Quests in the future.Kind Regards

10/10 Excellent

Xiulin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Very nice hotel and friendly staff, full kitchen equipment, nice bed. The hotel is close to the beach and about 10 minutes walk to Deakin waterfront building. We will come back again.
Stayed 2 nights in Oct 2022
Response from The Quest Geelong Team on 2 Nov 2022
Hi Xiulin, Thank you for taking the time to leave a review. We are pleased you enjoyed your stay and can not wait to welcome you back!Kind Regards