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Staff was kind and polite, room was clean, area was quiet and beautiful. I know there was at least one other family in a room across from us, but I didn’t hear anyone while in the room. It has more of a residential feel than a hotel feel. The bed was very comfortable and my daughter said the pull out sofa was pretty comfortable. If anything to suggest fixing: door lock at our room did have a slight issue with sticking and it could use some updating.
Lindsay
Stayed 2 nights in Mar 2024
Response from Bent Creek Team on 22 Mar 2024
Thank you for choosing to stay with us. It is a pleasure to know our team has made your stay a memorable one. We look forward to welcoming you back at our resort in the future.
Thank you for taking the time to share your feedback. We are sorry to hear that your time with us did not go as expected. Plese contact the resort direct so we may discuss your issue and find resolution.
10/10 Excellent
Robert
Travelled with family, Travelled with family and small children, Travelled with partner
We had a great stay! The staff was friendly and helpful, the site was very pretty, and the indoor pool/hot tub were a big hit with my kids (and us adults too!) Would definitely stay here again
Robert
Stayed 2 nights in Jan 2024
Response from Bent Creek Team on 10 Jan 2024
The best compliment we may receive is guest who would like to return. Thank you for your compliments of our team. We are so delighted your stay was great!
Very nice place, exceptional!! I will keep going back over and over
Cindu
Stayed 2 nights in Nov 2023
Response from Bent Creek Team on 24 Nov 2023
Thank you for staying with us and sharing your feedback. The biggest compliment we may receive is a guest who wants to return! The pleasure is truly ours! We look forward to your future visits.
It was nice because it has a full kitchen, washer and dryer right in the unit. It also had a nice porch off of the bedroom. They do try to get people to attend a meeting to talk about a time share. We did not attend.
Laura
Stayed 7 nights in Nov 2023
Response from Bent Creek Team on 13 Nov 2023
We appreciate your feedback and so glad that you enjoyed the Resort and Amenities. Hope to host you again in the future
Our room was fine but Hilton vacations talked is into a"90" minute talk which lasted over 2 hours and were promised Hilton points. Well we finally had to just leave because we had traveled a long way to attend a football game we didn't want to miss and never received out points!!
Jennifer
Stayed 3 nights in Oct 2023
Response from Bent Creek Team on 21 Oct 2023
Thank you for taking the time to share comments. We regret to hear the service you received failed to meet your expectations. We will pass your concerns on to our Marketing and Sales team and someone will be reaching out to you. We hope to host you again for future stays.
Loved the stay. We had two rooms. There were options to cook relax enjoy. The bedroom was cozy and away from the sitting area. Balcony was there as well. Property was large. Nearby from Gatlinburg downtown. Easy access to many facilities and Smoky Mountains.
Abhilash
Stayed 4 nights in Oct 2023
Response from Bent Creek Team on 16 Oct 2023
Thank you for taking the time to share your great experience! We're glad to hear you thoroughly enjoyed our accommodations and amenities. Come again soon, please!
A beautiful property, friendly staff, clean, out and away from the traffic in Gatlinburg, yet close enough to it for family gatherings at restaurants, made our stay at Bent Creek pleasant beyond our expectations.
Patti
Stayed 9 nights in Sep 2023
Response from Bent Creek Team on 10 Oct 2023
Thank you for staying with us and sharing your great feedback. We are so glad our team made a difference in your travels . We look forward to hosting you again.
Liked to stay within green right beside the golf course. Property was nice and clean, well maintained, very quite. Improvment i see to add complete utensils/set in kitchen. Would suugest to upgrade the dishwasher . Very noisy. Overall it was all good and would love to stay again.
Verified traveller
Stayed 3 nights in Sep 2023
Response from Bent Creek Team on 30 Sept 2023
We are so delighted you enjoyed your time here with us. Thank you for your suggestions. Hope to host you for future visits
Great employees, super friendly and nice. Good location outside of all of the crazy traffic. Nice pool. Decent golf course. Nice grounds. Units have everything you need and are very clean. Second time we have stayed here and will not hesitate to return
Carla
Stayed 1 night in Aug 2023
Response from Bent Creek Team on 3 Sept 2023
We appreciate your kindness and we are so glad that you enjoyed the Resort and amenities. We look forward to hosting you for future visits.
Very nice place to stay. Employees are very nice and friendly. Unit very clean and well appointed. Has a lot of supplies and equipment that other condos I have stayed in don’t have. Nice pool area and grounds. Short distance to attractions and grocery stores.
Carla
Stayed 4 nights in Aug 2023
Response from Bent Creek Team on 2 Sept 2023
We're delighted we could help you have a wonderful stay with all the amenities you need. Thank you for sharing your experience with us, and we hope to welcome you back again soon!
8/10 Good
Antonio
Travelled with family
18 Aug 2023
Liked: Amenities
Beautiful scenery.
Antonio
Stayed 3 nights in Aug 2023
Response from Bent Creek Team on 18 Aug 2023
Thank you for your feedback. We hope you will visit us again soon.
This place is immaculate and such an enjoyable to stay! Zero complaints. The staff was friendly and very efficient. Super clean and updated. Lots of fun for the kiddos!
Jason
Stayed 2 nights in Aug 2023
Response from Bent Creek Team on 14 Aug 2023
Thank you for taking the time to tell us about your vacation! We hope to welcome you and your family back soon for your next memorable vacation.
What a great location. Nestled in the great smoky mountains on a golf course is this little village. 10 minutes from town of Gatlinburg and an easy ride to all the stores. The staff was wonderful and the condos were great.
EM
Stayed 3 nights in Jun 2023
Response from Bent Creek Team on 29 July 2023
We're delighted we could help you have a wonderful stay with all the amenities you need. Thank you for sharing your experience with us, and we hope to welcome you back again soon!
Appreciated the new mattress on sofa bed. Comfortable bed in master bedroom. Enjoyed the porch although would ask to have porch off living area instead of bedroom next time . Very small
Kitchen area but at least there was a kitchen. I was worried when I cooked because staff said the unit smoke
Detector was extremely sensitive and I had to run the microwave fan on high (they said) to minimize any detection of heat. Overall food stay
Mary
Stayed 2 nights in Jul 2023
Response from Bent Creek Team on 18 July 2023
Thank you for letting us know you enjoyed your time with us. We hope you will come back and visit us again soon!
Bent Creek has nice rooms with a great view. It is located out of the busy town of Gatlinburg, but is still a short drive from attractions, shopping, and restaurants.
Donald
Stayed 3 nights in Jun 2023
Response from Bent Creek Team on 26 June 2023
Thank you for your feedback. We are delighted you enjoyed your time with us. We look forward to hosting you again.
The only issue my Wife and I had was the pillows on the bed, way to firm could of been softer. Both our necks are stiff. The stay over all was great quiet and friendly.
Travis
Stayed 2 nights in May 2023
Response from Bent Creek Team on 13 May 2023
Our apologies for any inconvenience during your time with us. We appreciate your kindness and hope to see you again soon
Such a nice place with spacious rooms! The balconies were very nice! The room is stocked w/ everything you can think of :) definitely booking here for my next trip around!
Palomita
Response from Bent Creek Team on 24 Apr 2023
The biggest compliment we can receive is a guest who wants to return! The pleasure is truly ours! We look forward to your future visits.
10/10 Excellent
Tiffany
21 Apr 2023
Tiffany
Stayed 2 nights in Apr 2023
Response from Bent Creek Team on 11 May 2023
Thank you for staying with us and sharing your feedback. We hope to host you for future stays.
The staff was very nice. I enjoyed having a full kitchen with all of the pots pans dishes and baking sheets provided. Kids enjoyed the pool and hot tub. Wish we could have stayed longer!
Anitha
Stayed 5 nights in Apr 2023
Response from Bent Creek Team on 11 Apr 2023
Thank you for letting us know you had a great stay with us. We strive to provide our guests with memorable experiences. We hope you will come back and visit us again soon!