The home itself was lovely ~ spacious, mostly clean, plenty of beds, with a small but comfy back yard for us and our dogs. However, when we arrived, the toilet was clogged (took my husband 30 minutes and he finally pulled out a bunch of plastic and hair, suggesting the toilet had not been cleaned before our arrival). The dehumidifier did not work, and very soon we discovered neither did the dishwasher, washing machine, or dryer, meaning we had to wash everything by hand and hang it around the house (raining when we were there so we couldn't hang anything outside) and had to wash all dishes by hand. Not a tragedy, but we spent much of our time cleaning by hand instead of tending to a sick relative, which is why we came to the area. Maybe it's all fixed by now, and repair people DID come to try to fix stuff, but they only worked on the washer & dryer, ignored the rest, and said it would be a week before someone could get parts (the day we left, I believe--too late for us). The VRBO company seemed to want to be responsive to our requests, but the email responses I received from the owners were curt and not especially friendly. (I had considered renting two other places before this one, but this one was closest to what we needed; however, the other owners were most kind and friendly, asking what we might need ~ real Southern hospitality ~ the lack of warmth from these owners wasn't a deal breaker, but it FELT good to hear helpful words from the people we ended up not renting from.) We also asked for help with the TV, which we couldn't get anything but Netflix on, but no response. My cousin who lived two hours away came (he had the same system as the one in the house) but could not figure it out either (he's a doctor). There were also almost no cooking utensils (one pot, a non-stick pan with most of the non-stick stuff scraped off, and one or two other things), so we had to buy quite a bit at Walmart to be able to cook in. Otherwise, the house was comfy despite those issues.