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Overview of Mercure Kingfisher Bay Resort Fraser Island

Photo gallery

Guest reviews

4.0 / 5Very Good
161 reviews

Amenities

  • Pool
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationLake McKenzie50 min drive
Popular LocationGreat Sandy National Park54 min drive
Popular LocationCentral Station72 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room

    Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    More details
  • Standard Room

    Standard Room

    Room amenities

    • 25 sq m
    • Sleeps 3
    More details

About this area

Kingfisher Bay

Located in Fraser Island, Mercure Kingfisher Bay Resort Fraser Island is on the beach. Lake McKenzie and Central Station are local landmarks, and some of the area's activities can be experienced at River Heads Ferry Dock and Great Sandy Straits Marina.

Popular Location

What's nearby

  • Lake McKenzie - 50 min drive
  • Great Sandy National Park - 54 min drive
  • Lake Wabby - 71 min drive
  • Central Station - 72 min drive
  • Lake Birrabeen - 82 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 157 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.

About this property

Mercure Kingfisher Bay Resort Fraser Island

Beachfront hotel with calming spa services
Spend the day playing on the beach then return to dine at one of Mercure Kingfisher Bay Resort Fraser Island's 3 restaurants. All 152 rooms provide conveniences such as fridges and coffee makers, plus balconies and LCD TVs with cable channels. Wireless Internet access (surcharge), room service and in-room massages are among the other amenities available to guests.
Mercure Kingfisher Bay Resort Fraser Island offers 152 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: WiFi (AUD 15.00 for 2 hours)
Available in some public areas: WiFi (AUD 15.00 per 24-hour period)

Parking and public transport

Self parking: AUD 20 per night
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Ferry terminal shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 25 per person
3 restaurants
1 beach bar, 1 poolside bar and 1 bar
Room service available

Things to do

Beach volleyball
Billiards/pool table
Canoeing
Ecotours
Fishing
Outdoor pool
Outdoor tennis court
Playground
Segway hire/tours
Shopping
Spa services
Tennis

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Playground
Fridge
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Beach loungers
Beachfront location
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

Facials
Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Cots/infant beds (surcharge)

Bathroom

Hairdryer
Shower/bathtub combination

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

This property is closed from 24 March 2020 to 31 May 2020 (dates subject to change).

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 25 per stay.

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self-parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 25 per stay
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

  • Mercure Kingfisher Bay Resort Fraser Island
  • Mercure Kingfisher Bay Resort
  • Mercure Kingfisher Bay Fraser Island
  • Mercure Kingfisher Bay
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Hotel Fraser Island
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
54
4 - Good
67
3 - Okay
26
2 - Mediocre
10
1 - Poor
4
4.1
Cleanliness
3.9
Service and Staff
4.0
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The island as a whole is totally amazing and worth a visit. I would have liked to have had blockout curtains in the bedroom as the sun is up very early. Would have been nice to sleep a little longer that 5am

Stayed 4 nights in Nov. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov. 2019