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Mercure Kingfisher Bay Resort Fraser Island

Hotel Class
4 out of 5

Information

Reviews

4.0 / 5Good
149 reviews

Amenities

  • Pool
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Lake McKenzie
    50 min drive
  • Popular Location
    Great Sandy National Park
    54 min drive
  • Popular Location
    Central Station
    72 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Superior Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Kingfisher Bay

Located in Fraser Island, Mercure Kingfisher Bay Resort Fraser Island is on the beach. River Heads Ferry Dock and Great Sandy Straits Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake McKenzie and Great Sandy Strait.

What's nearby

  • Popular Location
    Lake McKenzie - 50 min drive
  • Popular Location
    Great Sandy National Park - 54 min drive
  • Popular Location
    Lake Wabby - 71 min drive
  • Popular Location
    Central Station - 72 min drive
  • Popular Location
    Lake Birrabeen - 82 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 157 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.

About this property

Mercure Kingfisher Bay Resort Fraser Island

Beachfront hotel with relaxing spa services
Spend the day playing on the beach then return to dine at one of Mercure Kingfisher Bay Resort Fraser Island's 3 restaurants. All 152 rooms provide conveniences such as fridges and coffee makers, plus balconies and LCD TVs with cable channels. Wireless Internet access (surcharge), room service and in-room massages are among the other amenities available to guests.
Mercure Kingfisher Bay Resort Fraser Island offers 152 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.
This Fraser Island hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25 per stay.

Pets

  • Pets not allowed

Payment types at the property

MastercardAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 23.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 23.00 (roundtrip), (from 4 to 14 years old)
  • Self-parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 25 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Mercure Kingfisher Bay Resort Fraser Island
  • Mercure Kingfisher Bay Resort
  • Mercure Kingfisher Bay Fraser Island
  • Mercure Kingfisher Bay
  • Kingfisher Bay Fraser Island
  • Kingfisher Bay Hotel Fraser Island

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15.00 for 2 hours)
  • Available in some public areas: WiFi (AUD 15.00 per 24-hour period)

Parking and public transport

  • Self parking: AUD 20 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 25 per person
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Ecotours
  • Fishing
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Segway hire/tours
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone

Nearby activities

Activities

Where to eat

5 - Excellent
51
4 - Good
60
3 - Okay
24
2 - Mediocre
10
1 - Poor
4
4.1
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.8
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 6 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    There was nothing that we didn't like. It is a unique resort that offers everything. We did the 4WD One Day Tour with Megan as our driver and guide. Excellent ! We did the Half Day Whale Watching Cruise and saw lots of close up whale activity. Excellent ! We did the Bush Tucker Talk with Ranjer J. Excellent !

    Stayed 4 nights in Oct. 2019

    3/5

      The location was beautiful! Our room was noisy, right next to the loading area for deliveries and supplies and near the air conditioning unit for the main building so it ran 24 hours a day. The staff were inattentive, particularly in the restaurants and the food was expensive but when you stay at a resort on an island you don’t have any choice but to pay the prices.

      Stayed 6 nights in Sep. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Sep. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Must see ...

      Great experience

      Stayed 3 nights in Sep. 2019

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