Tent (Safari) | Exterior

Reviews of Wilpena Pound Resort

3.5 out of 5
Wilpena Pound Resort
Wilpena Road, Flinders Ranges, SA

Reviews

8.0

Very good

Rating 10 - Excellent. 236 out of 715 reviews" "
Rating 8 - Good. 280 out of 715 reviews" "
Rating 6 - Okay. 128 out of 715 reviews" "
Rating 4 - Poor. 56 out of 715 reviews" "
Rating 2 - Terrible. 15 out of 715 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
clean and comfortable rooms inside NP great to have a pool in hot weather resort restaurant served excellent breakfast and dinner
Stayed 2 nights in Feb 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay but it’s worth noting that in February not all trips etc will be running so if there’s something special you want to do check before you book. The restaurant serves good meals but they are on the large size
Stayed 3 nights in Feb 2024

8/10 Good

Krishna

Stayed 3 nights in Dec 2023

6/10 Okay

Sarfaraz

Travelled with family, Travelled with family and small children
Stayed 2 nights in Dec 2023

6/10 Okay

Michael

Stayed 1 night in Dec 2023

8/10 Good

Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast buffet is from 7:00am to 9:30am. We got there at 8:30am and many food options were already running out.
Stayed 2 nights in Nov 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safari tent was excellent, spectacular views and great value.
Stayed 4 nights in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and in the centre of where you want to be
Stayed 3 nights in Oct 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Amenities
The safari glamping tents are a unique experience in a unique location. The resort overall is very good and the tours are excellent, highly recommended.
Stayed 5 nights in Oct 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am sure app allowed me to exclude breakfast, on checkout I found this wasn’t an option. Next time I will book direct.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Great and interesting spot
Stayed 2 nights in Oct 2023

2/10 Terrible

Shiva

Stayed 1 night in Oct 2023

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service
Relaxing and comfortable stay in a family safari tent. Unfortunately the outdoor light didn’t work and the heating was very noisy, which made it difficult for our kids to stay asleep. Otherwise, clean and tidy. The resort itself is well maintained and a great experience of camping with all the creature comforts you could ask for!
Stayed 2 nights in Oct 2023

10/10 Excellent

Belinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first glamping experience and we highly recommend it to others. The setting is so beautiful with emus and kangaroos around us. The tours with John and Malcolm were incredible, sharing their knowledge and experiences with us so openly. We felt very privileged. Resort staff were knowledgeable, could answer any question and gave great recommendations to help us have a very memorable stay. The dinner options were excellent - with 4 dinners organised, we were a bit unsure if it would feel the same every night. Great menu with lots of different options so we never ate the same meal. They were all delicious. Solar heating for the pool might extend the use. Bar snacks (packet chips etc) when the bar is open would be a good way to keep people fueled. Thank you for a wonderful and memorable stay.
Stayed 4 nights in Sep 2023

4/10 Poor

Johannes

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Magnificent location, but 5 star prices for a one star motel. Staff indifferent/unhelpful. False advertising - the room is very basic, with a terribly bad bed, TV the size of a postage stamp, and all for the cost of a 5 star hotel in Sydney. Save your money and stay elsewhere.
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 3 nights in Sep 2023

8/10 Good

Syd

Stayed 2 nights in Sep 2023

8/10 Good

Yvette

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely bush location in middle of national park. Motel room is okay and includes a good sized fridge and a kettle. No microwave in room, which was very annoying. Can park right out front of room. Convenient to have included continental and cooked buffet breakfast in the restaurant. Restaurant menu was good if an omnivore but not if vegetarian/vegan, and menu not flexible for individual dietary requirements. Overall rooms are over priced for what you get - obviously paying for location.
Stayed 3 nights in Sep 2023

8/10 Good

Ben

Stayed 3 nights in Jul 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service
The quiet and beautiful area.
Stayed 3 nights in Jun 2023
Response from Alistair on 8 July 2023
Hi Jane,Thanks for taking the time to provide feedback following your stay with us at Wilpena Pound Resort.It's great to read that you found our location beautiful and peaceful - there is something truly magical about the area we are located in.We look forward to welcoming you back in the future.Best regards,Alistair Rasumssen,Deputy General Manager.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisey between units. Poor reception.
Stayed 1 night in Jun 2023
Response from Alistair on 28 July 2023
Hi Ann,Thanks for your feedback following your recent stay at Wilpena Pound Resort, in the Ikara-Flinders Ranges.I'm sorry to hear that you experienced bad reception on your mobile phone - we have very strong Telstra 4G coverage, as well as limited Optus coverage. We recommend turning your phone off and on again as this can reset the issues that some visitors experience.Best regards,Alistair Rasmussen,Deputy General Manager.

8/10 Good

Greg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rooms were ok and staff lovely. What let the experience down was lack of wifi in rooms, no crockery or cutlery other than cups and spoons, and no toaster which was disappointing
Stayed 4 nights in May 2023

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay for three nights. The walks were great and well signposted once on the track. I think some signage from the resort of where to get to the walks would be beneficial. We were a little confused from the map supplied. The gentleman at the tourist info was not very engaging and did not supply great information at the beginning of our stay. The staff at the resort were very friendly and engaging. They were polite and well mannered. Being a coeliac it would have been nice to see breakfast items labelled gluten free. No lactose free milk but I was supplied nut milks which were great. We bought some of our own food so it would have been great to see some plates, bowls and cutlery in the rooms. We researched that BBQ’s were available but they definitely need an upgrade and perhaps one of them closer to the resort. Thanks so very much for hosting us. The rooms were well maintained and clean.

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Tracey

Stayed 2 nights in Apr 2023

6/10 Okay

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is great except that there is literally nothing to do in bad weather. It rained while we were so our tour was cancelled. They need to provide some indoor/wet weather alternatives when this happens. Kids were so bored.
Stayed 2 nights in Apr 2023
Response from Alistair on 22 May 2023
Good afternoon Darren,Thanks for taking the time to provide feedback following your recent stay with us at Wilpena Pound Resort, in the stunning Ikara-Flinders Ranges.I'm sorry to hear that bad weather impacted your stay resulting in the cancellation of your tour - tours are cancelled for the safety and comfort of our guests.I trust that when the rain did stop that you were able to enjoy and explore our special part of the world.Thanks again,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil stay.
The room was very clean, bed comfortable, shower excellent. Wilpena Resort environment was blissfully quiet and beautiful. No wifi I my room, personally, I didn’t mind.
Stayed 3 nights in Apr 2023
Response from Alistair on 22 May 2023
Good afternoon Kathy,Thanks for taking the time to provide your fantastic review following your recent stay with us at Wilpena Pound Resort. It's great to read that you enjoyed our spectacular part of the world and had a peaceful and tranquil stay.I am pleased to see that you enjoyed the newly renovated room that you were upgraded to. Whilst there is no wifi in the rooms at this point in time, we do have it available in the public areas for guests who wish to connect to it.Thanks again for your great review,Best regards,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2023
Response from Alistair on 22 May 2023
Good afternoon Sarah,Thanks for taking the time to provide a 5/5 review following your recent stay with us at Wilpena Pound Resort, in the stunning Ikara-Flinders Ranges National Park.I hope you had the opportunity to get out and about and explore the wider area - the drive through Brachina and Bunyeroo Gorges is spectacular with views that are perfect to capture for sharing on social media and with your friends.Thanks again for your time,Best regards,Alistair Rasmussen,Deputy General Manager.

8/10 Good

George

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Apr 2023
Response from Alistair on 22 May 2023
Good afternoon George,Thanks for taking the time to submit a review following your recent stay at Wilpena Pound Resort.I hope you had the opportunity to participate in some of our tours - the Sunset Spectacular is a great way to end a day of exploring (with a beverage, nibbles, and a spectacular sunset) the special part of the world that we are in.Thanks again,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Ian, Corrunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Alistair on 22 May 2023
Good afternoon Ian,Thanks for taking the time to provide your review following your recent stay with us at Wilpena Pound Resort, in the stunning Ikara-Flinders Ranges.I trust that you had the time to get out and explore the wider area - perhaps undertaking the easy walk through beautiful native trees to Hills Homestead - a great way to start your stay in our special part of the world.Thanks again,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only way I could have been improved is with wifi access in the rooms, but I understand the technological limitations of the site. This was the most minor of inconveniences. Everything else was first class.
Stayed 1 night in Mar 2023
Response from Alistair on 22 May 2023
Good afternoon Carole,Thanks for taking the time to submit your feedback following your recent stay with us at Wilpena Pound Resort, in the spectacular Ikara-Flinders Ranges. It's great to read that you enjoyed your stay with us and to be of your liking.Wifi is not currently available in the rooms, however access is available in our main restaurant/reception area; and at the IGA/Visitors Centre. For those on Telstra for their mobile phones, the resort has very strong 4G coverage.We look forward to welcoming you back again in the near future.Best regards,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experiences
A two night stay enabled a great experience of what Wilpena could offer. From the Gorges tour to the Sacred Valley, wonderful and informative guides, spotting wildlife, excellent meals, friendly staff and a comfortable room - we will be back to do more
Stayed 2 nights in Mar 2023
Response from Alistair on 22 May 2023
Good afternoon Rodney,Thanks for taking the time to post your fantastic 10/10 review following your recent stay with us at Wilpena Pound Resort, in the spectacular Ikara-Flinders Ranges.It's great to read that you enjoyed your time with us, and that you found our tour offerings to be of your liking. We look forward to welcoming you back again in the near future.Best regards,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Ross

Great place and people were wonderful
Stayed 4 nights in Mar 2023
Response from Alistair on 22 May 2023
Good afternoon Ross,Thanks for taking the time to post a review following your recent stay with us at Wilpena Pound Resort. It's great to read that you enjoyed our special part of the world and left with positive memories of our hardworking team members.I trust that you enjoyed the rest of your travels through this special part of the country.Best regards,Alistair Rasmussen,Deputy General Manager

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis, top spot.
Excellent place to stay. Shady trees, pool and restaurant. The scenery is beautiful and amazing. Well worth the drive.
Stayed 1 night in Mar 2023

8/10 Good

Sheree

Liked: Property conditions & facilities, room comfort
It’s hard before going there, knowing where to stay. In hindsight the experience of camping would have been better. The rooms are good and comfortable and surrounds gorgeous but need self catering like a toaster and microwave. Restaurant is expensive. Pool wasn’t clean. Guy at the Visitors Centre not that helpful. Beautiful place, but camp.
Stayed 3 nights in Mar 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, set in the heart of Wilpena Pound. Our original booking included a room with a kitchen but there were renovations going on so instead we were given complimentary meals which was very generous
Stayed 2 nights in Jan 2023
Response from Alistair on 22 Feb 2023
Hi Jennifer,Thanks for your lovely review following your recent stay with us at Wilpena Pound Resort.We are pleased with the results of the renovations that are happening - the end results are a high quality product for our guests to enjoy. I trust you enjoyed the high quality finish of the room that you stayed in, and the meals produced by our hardworking kitchen team.Thanks again,Alistair Rasmussen,Deputy General Manager.

6/10 Okay

Anthony

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Alistair on 12 Dec 2022
Thanks for your great review - I'm happy to see that you enjoyed your stay in one of our newly refurbished rooms! I hope you had the opportunity to explore the wider area and all it has to offer.Best regards - Alistair

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Alistair on 12 Dec 2022
Thanks for your great review - I'm happy to see that you enjoyed your stay in one of our newly refurbished rooms! I hope you had the opportunity to explore the wider area and all it has to offer.Best regards - Alistair

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location Newly renovated room
Stayed 1 night in Dec 2022
Response from Alistair on 8 Feb 2023
Hi Karen,Thanks for taking the time to provide your fantastic 5/5 review following your recent stay with us at Wilpena Pound Resort.It's great to read that you enjoyed our newly renovated rooms - we are very pleased with the refreshed look and glad that our guests are enjoying them.Kind regards,Alistair Rasmussen,Deputy General Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Worth the visit without high expectations
Enjoyed our stay in a Heyson room. Spacious but tired. Resort is undergoing room renovations aiming to be completed by Feb 2023. WiFi did not work in rooms but apparently available in main complex. Restaurant was popular and food was good. Could not get a glass of Shiraz in the restaurant, Australia’s most popular red wine, even though on the wine list!! No clear explanation. Service was acceptable but not great. Some things are a priority!! Great walks from resort possible. Wilpena Pound is a must do. Make sure to visit Binman as well.
Stayed 2 nights in Nov 2022
Response from Alistair on 12 Dec 2022
Good afternoon,Thanks for taking the time to provide feedback following your recent stay with us.We are currently undertaking a program of renovations across a large number of rooms, and the restaurant area to improve our offering to guests. Our first blocks of rooms have been completed and we are very happy with the results, and hope that on return guests will notice the improvements that we have made.I trust that you enjoyed your visit and had the opportunity to explore the wider Ikara-Flinders Ranges area.Best regards,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, lots of things to do and explore and a hot shower at the end of the day
Response from Alistair on 11 Dec 2022
Hi Vanessa,Thanks for taking the time to write a review following your stay - it's great to read that you left with positive memories of your time at the resort.I trust you had the opportunity to explore the wider area and all it has to offer.Best regards,Alistair Rasmussen,Deputy General Manager.

8/10 Good

Ming

Travelled with partner
Liked: Staff & service, amenities
Stayed at the glamping tents. The interior is getting old and needs and update. Check in was messy and had to drive and unpack back and forth twice to finally settle into our tent. Staff are helpful and friendly to give you the best experience for wilpena pound.
Stayed 2 nights in Oct 2022
Response from Alistair on 11 Dec 2022
Good afternoon,Thanks for taking the time to write a review following your stay with us at Wilpena Pound Resort.The glamping tents set in the peacefulness of the Ikara Safari Camp area are a great place to rest and rejuvenate after a day of exploring the wider Ikara-Flinders Ranges area.Thanks again,Alistair Rasmussen,Deputy General Manager.

10/10 Excellent

Courtney

Stayed 1 night in Oct 2022

8/10 Good

Edith

Stayed 2 nights in Oct 2022

10/10 Excellent

Tsui-Wen

Stayed 1 night in Oct 2022
Response from Alistair on 11 Dec 2022
Hi Tsui-Wen,Thanks for taking the time to provide a review following your recent stay with us at Wilpena Pound Resort. It's great to see that you rated us 10/10!I trust you had the opportunity to get out and explore the wider area - the walk into Hill's Homestead is an easy one through beautiful forest.Thanks again,Alistair Rasmussen,Deputy General Manager.

4/10 Poor

Colin

Travelled with partner
Disliked: Property conditions & facilities
5 star price but I would rate the facilities as 3.5 star.
Stayed 1 night in Sep 2022

8/10 Good

Tom

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
walking trails good and well signposted. Accommodation needs an upgrade.
Stayed 2 nights in Sep 2022