2 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
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Reviews of Sofitel Fiji Resort And Spa

5 out of 5
Sofitel Fiji Resort And Spa
Beachfront, Denarau Island, Nadi

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel, nice beach and friendly staff,
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short, But Sweet: Three-Night Stay at Sofitel Fiji Resort & Spa Sofitel Fiji Resort & Spa is an adult and family friendly vacation spot. Overall, it was a fantastic vacation due to the people, service, food, property, location, … During my three-night stay at Sofitel Fiji Resort & Spa, I managed to meet many people and do several activities. The following are some highlights of my short, but sweet vacation at Sofitel: 1. Dining at SUKA and the Bazaar, Tapas (Mahi Mahi) and Créme Brûlee at with Lesi’s spot-on service and a Fijian buffet with Limiva, Alitea and Fijian dancers; 2. Talking with Annie at front desk of the Gym; 3. Doing Pilates with Sammy; 4. Practicing Yoga with Mary; 5. Checking in with Tia at Sofitel front desk of Sofitel; 6. Stand-Up Paddleboarding at Kai Wai Watersports Fiji with Asa and Sera (Thanks for the photos of me!); and 7. Touring Nadi, Fiji by Taxi with Aseri Waqa on my way to the airport.
Stayed 3 nights in Mar 2024

8/10 Good

Merren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, great pool area, great AC in the rooms, good dining options.
Stayed 7 nights in Apr 2024

8/10 Good

SHEENAL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dint like the food. Had no taste.. staff was great and helpful.. dirty beach. Overall was ok
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, family friendly hotel. The hotel team are so welcoming and make life very easy. The activities for children and family are excellent, regardless of the weather there is something happening. Fab pool, water slide and proximity to the beach. Family room with bunk was great. Particularly liked being able to check in for return flight at the hotel, including dropping off bags. Made it super simple.
Stayed 5 nights in Mar 2024

10/10 Excellent

Danijela Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here. The property is beautifully renovated and the service of the staff is incredible. There was plenty of poolside activities every day. It was a relaxing stay and I will be sure to come back again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Preschalan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the start we felt well looked after and comfortable. Greeted by Francis at the entrance with our luggage. Tiki gave us a great room upgrade which was both spacious and beautiful. We were allowed to use the relaxing facilities before our room was ready as we arrived a few hours early. Every morning the breakfast buffest was a smorgasbord of food options from the classic bacon and eggs to pastries, cereals, curries and even sushi. Even though there was a shuttle bus to the port it was still a short walk from the resort to the many dinner spots on the island. Overall it was the staff that made our stay an incredible and memorable one so much so we intend on coming back.....sooner than later!
Stayed 4 nights in Mar 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Anthony Leonard James

Liked: Property conditions & facilities
I noticed everything has become expensive eg drinks food same price as Australia the staff ain’t as friendly as they were 15 years ago when we first stayed at the Sofitel but I totally understand why the poor staff are working 12 hrs to 14 hrs shifts to make a living. Would I stay at the Sofitel again the answer no over priced the kids rule the place if you are looking for a relaxing holiday with no kids then I strongly don’t recommend the Sofitel
Stayed 8 nights in Mar 2024

8/10 Good

Amanda

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Fiji at another hotel and moved to this property due to a lack of amenities at our original hotel. This property did not disappoint. They take care of literally every detail from pick up at the airport to having a medical clinic right on the resort! the dining options were amazing, there were little stores etc, the beach was so pretty as was the pool, rooms comfortable, and every staff person greeted us with a smile!
Stayed 1 night in Mar 2024

10/10 Excellent

Teal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST STAY EVER! We were treated like royalty from the second we arrived to the second we left! Amazing staff and amazing service everywhere we went, such lovely people, big shout out to Silipa for making us guests of the day at check in, was such a nice treat <3 Will definitely be back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMEND THE SOFITEL FIJI. LUXURY ROOM AND FACILITIES, 4 RESTAURANTS AND VERY FRIENDLY STAFF
Stayed 10 nights in Feb 2024

10/10 Excellent

Vimal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property was excellent. Will definitely be staying there again on my next trip to Fiji
Stayed 2 nights in Mar 2024

8/10 Good

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling with 4 and 2.5 year old. Great hotel, staff were great, kids had so much fun on the slide, water park and little warrior experience. Great Denerau hotel, would stay again. Staff was the best part of the trip, not amazing food options, but there's other places a shirt bulla bus ride away. Rooms must have been recently renovated and we're great
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about the Sofitel Denarau. I will definitely be back
Stayed 4 nights in Mar 2024

10/10 Excellent

Zeyue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. The dining choices are pretty good with reasonable prices. Handy location. The swimming pool was slightly overcrowded during peak hour but really considerable to have a variety of water level. The live music was lovely. Enjoyed our stay
Stayed 2 nights in Feb 2024

10/10 Excellent

iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this property. Can’t recommend enough!
Stayed 3 nights in Feb 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was phenomenal in every area! The staff here are genuine and truly went out of their way to meet every need ! Ten out of ten in every area! A HUGE shout out to Vilimaina Lagilagi from housekeeping Savasava Laundry 1 ! She stayed late after her shift to make sure we had our laundry clean and folded for check out the next morning! What a woman!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Tofaileava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Sofitel stay was amazing. From the moment we arrived we had the lovely “Ozzy” or “ossy” so sorry if mispronounced your name. He was full of joy and had a beautiful and warm welcoming smile and service for us. The rooms were cleaned a lot during the day which was always so nice coming back to. The breakfast variety was soooo good, on top of that, the staff always smiling and serving us happily. I would just like to add that the ladies who work inside the convenient store at the bottom floor by the stairs could use more friendly service and be approachable rather than standing at the counter giggling and ignoring customers. But a massive thank you to the Sofitel reception staff, breakfast staff, spa staff and the cleaning staff. Definitely coming back because of them
Stayed 8 nights in Jan 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel was a great place to stay. Great location and had all of the activities in one place. Food was good but only a couple of options for dining at the resort.
Stayed 5 nights in Jan 2024

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best time. Sofitel Fiji was amazing and so were the people.
Stayed 7 nights in Jan 2024

10/10 Excellent

Asmeeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing renovated rooms, staff was extraordinary and overall stay was perfect. Would recommend to all travelers including families.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alyssa Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and so accomodating! Resort was beautiful!
Stayed 5 nights in Jan 2024

10/10 Excellent

Brooke, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel for families. There are so many activities for the kids and the pool and slide are the best! Friendly staff, so caring towards the children and the service is above and beyond. We left our son's beloved toy on the plane when we arrived, and it was picked up by the Sofitel airport desk from baggage services and hand-delivered to a private transfer driver who gave it to a porter who took it to our room!
Stayed 3 nights in Jan 2024

10/10 Excellent

No David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in a while
Just a short stop over heading East from Sydney to Dallas and opted for the Fiji Airways flight via Nadi. Couldn't resist an overnight stay. Didnt stray to far from the airport so went for Denarau Island and after a quick trip advisor review check I went for the Sofitel. I should say that my experience of Accor brands is not great and having recently stayed at the Pullman in Melbourne and Sydney airport, which were pretty uninspiring, I was a bit nervous as to what to expect. After 2 days, I am just blown away by the staff here and how nothing is too much to ask and the sincere level of friendless and desire to please. I only really get this level of service at Gili in the Maldives, so have found myself asking staff why they're so happy (maybe it's a fiji secret you can bottle and take home!). I stayed at the adult only club with just all the amenities - they really do think of everything down to factor 20 sun cream! Have to say thanks to the team at the beach club and Annie is just a lovely human being! Not many places I can say I will go back to but Sofitel Denarau Island for the service, I definitely will!
Stayed 1 night in Jan 2024

8/10 Good

Julie

Stayed 5 nights in Jan 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay. Beautiful surroundings and excellent service. Food was great. Couldn't complain about anything!
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Will be going back again
Stayed 7 nights in Dec 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort awesome staff plenty to do or not do
Stayed 5 nights in Jan 2024

10/10 Excellent

Jerry, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and accommodated late flight so we could use the facilities after checkout.
Stayed 3 nights in Jan 2024

4/10 Poor

Scott, Huntsville

Travelled with family and small children
Disliked: Staff & service, amenities
Maybe our expectations were too high, but many of basics weren't done or were done poorly during our stay. Important information was omitted during our check-in (you have to pay extra to visit the adult only pool for instance) and after insisting they would bring the bags to the room and waiting 50 minutes, I went to the lobby to get them myself. The food at all the restaurants is incredibly overpriced and underwhelming and the service is at best slow and at worst apathetic. The kids club is hit or miss with its activities and planning, and our first experience with babysitting didn't inspire confidence when she failed to show up. Although we gave the manager a second chance and he introduced us to Issy who is lovely and fantastic with younger ones and we were very happy with watching the kids several nights. The spa lost two of the appoints we booked and seemed pained to fit us in, and even then the service was basic. Many of teen room/game room games are broken (the Play Station has one remote and it often has no batteries or cord and the air hockey table is cracked). Our room wasn't serviced daily if we were in the room when they came by at 9AM. While the beach and view are incredible, there are many other resorts to visit that are closer and less expensive for the same quality of experience. We won't be back.
Stayed 11 nights in Dec 2023

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Lizan Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place
Stayed 4 nights in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stay from the Sofitel. The staff were amazing and friendly, and the facilities excellent. There are so many additional extras and activities, especially for kids (palm weaving, bingo, touch, pool volleyball, soccer, shell tossing, iceblocks etc), and for the adults (morning mimosas). We were fortunate enough to be 'guest of the day' which gave us access to the adults.only beach club whilst a baby sitter cared for little one.
Stayed 5 nights in Dec 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Fiji the best
Stayed 5 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 6 nights in Nov 2023

10/10 Excellent

Haroon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place 10/10
Had a fabulous time at this hotel All the staff were absolutely friendly We have an 18 month year-old baby The babysitters were fabulous In the kitchen, people kept coming up to us and saying hello and remembering our daughters name The next day coming back and saying hi to our daughter with her name Great attention to detail and swimming
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and relaxing
Stayed 5 nights in Dec 2023

10/10 Excellent

Grant

Travelled with family
Beautiful property wit beautiful people working there. You can’t go wrong staying here
Stayed 4 nights in Dec 2023

10/10 Excellent

David Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic time, the staff are so friendly and we thought the service was amazing.
Stayed 5 nights in Nov 2023

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible checkin experience
We travelled all the way from Canada and intentionally booked a family room so we could all stay together since 2 of our family members are disabled and need extra assistance. When we checked in we were told told we could not stay in the family room because family only referred to children. Even after pleading our situation we were told we either lose our money and go elsewhere or dish out for another room. We even offered to pay an extra guest surcharge and we were met with a sarcastic no. We felt duped as our family room very easily accommodated 4 guests with a King size bed and a separate room with full twin size beds. The manager was extremely non professional and unsympathetic to disabled guests. Be aware if you are a family of 4 without small children. The rest of the hotel was beautiful and the breakfast was great. It was really ashame we were treated so disrespectfully at check in.
Stayed 2 nights in Nov 2023

10/10 Excellent

Saamiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sabika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and amazing staff and hospitality.
Stayed 3 nights in Nov 2023