9 outdoor pools, pool umbrellas, pool loungers
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Reviews of Hilton Fiji Beach Resort and Spa

5 out of 5
Hilton Fiji Beach Resort and Spa
Denarau Island, Nadi

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 111 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Anne

Stayed 2 nights in Mar 2024

10/10 Excellent

Aimee, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff is top notch and very friendly. They go above and beyond for their guests. The resort is very long but they have a bus system that runs from one end to the other. Room is very nice but being near the restaurant is a bit loud with the music until they close. All and all a great choice for a relaxing resort.
Stayed 4 nights in Apr 2024

4/10 Poor

heewon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Really need upgrade food quality..every restaurants.. Price high.. low quality food. A lot of staffs are not well trained.. This is not Hilton quality.
Stayed 3 nights in Apr 2024

4/10 Poor

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a basic 2 star accommodation The apartment we stayed in was quite spacious but decorated in 1970’s style with bulky wooden furnishings The whole resort needs an update it is old and not well maintained Some staff are friendly and happy unlike what we have found at other resorts where all staff are happy and welcoming I guess you get what you pay for and we were in need of accommodation at last minute due to a delay in our departure
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

Dilipan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms can be updated more. The Resort atmosphere and the staff were friendly. Definitely stay there again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Carey Osborne on 11 Apr 2024
Ni Sa Bula Vinaka Shelley,We appreciate the time taken to share your 5 star rating.We look forward to welcoming you back.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Kevin Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful!
Stayed 7 nights in Mar 2024
Response from Carey Osborne on 9 Apr 2024
Ni Sa Bula Vinaka Kevin,Vinaka Vaka Levu for sharing your 5 star rating and for your positive feedback regarding our team members.We look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

TEJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 2 nights in Apr 2024
Response from Carey Osborne on 4 Apr 2024
Ni Sa Bula Vinaka Tej,We appreciate you sharing your review and for the 5 star rating.We look forward to welcoming you back to us in the near future.Vinaka And Kind Regards,Carey Osborne

6/10 Okay

Ile

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The reception area looks about 50 years old compared to all other resorts in the area
Stayed 6 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great at the Hilton. Staff are amazing, resort is well laid out and there are plenty of dinning options available. Will definitely be back.
Stayed 7 nights in Mar 2024
Response from Carey Osborne on 4 Apr 2024
Ni Sa Bula Vinaka Simon,Thank you for your on-going loyalty and for taking the time to share your review.We are thrilled to learn that you had a great stay with us.The team and I look forward to welcoming you back.Vinaka And Kind Regards,Carey Osborne

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Carey Osborne on 4 Apr 2024
Ni Sa Bula Vinaka Suzanne,Thank you for taking the time to share your rating. From your scores, it appears that we did not deliver to your expectations. Any feedback on what we could have done better in order to score a five in your overall experience would be greatly appreciated.We look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Carey Osborne on 2 Apr 2024
Ni Sa Bula Vinaka Rebecca,Thank you for taking the time to share your rating.The team and I look forward to welcoming you back.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Keegan Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the most beautiful stay we have had. The staff at Hilton were so accommodating and just beautiful people that took care of us during our stay. We were very sad to leave and can’t wait to book out next trip back soon. Thank you all, see you again soon!
Stayed 7 nights in Mar 2024
Response from Carey Osborne on 2 Apr 2024
Ni Sa Bula Vinaka Keegan,The team and I are thrilled to learn that you had a fantastic stay, and we eagerly await your return to us.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds, great location, plenty of dining options, friendly staff, regular transport running up and down outside the rooms to reception. Only feedback is that the staff doing daily room service were not always on the ball and missed some things from time to time (i.e. restocking of coffee sachets, bath mat etc). The accommodation is quite expensive as well.
Stayed 5 nights in Mar 2024
Response from Carey Osborne on 29 Mar 2024
Ni Sa Bula Vinaka Kerri,Your feedback is greatly appreciated.Our sincere apology for the inconvenience caused by the irregular delivery of your room amenities. Your feedback has been shared with the relevant managers for training and coaching purposes with the team members concerned.We do hope to have an opportunity to welcome your back for a more enhanced experience.Kind Regards,Virginia Mow

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
Property is a little tired and needs an update, it’s fine and clean but definitely has lost its wow factor. Service is patchy at best, took a good hour after checkin time for rooms to be ready but with no notification from the hotel so we had to chase them, room didn’t get services for two days and was only done after asking specifically for some fresh towels, breakfast some days was full with food trays empty and not being replenished etc, staff seem to be going through the motions and not proactive like what Fiji service is known for. It’s ok for the price point we paid, nothing special but it’s issues show up once compared to eating at the Sofitel for example where the service exemplifies what a 5 star hotel with that price should look at feel like. Probably would try something else next time.
Stayed 4 nights in Mar 2024
Response from Carey Osborne on 29 Mar 2024
Ni Sa Bula Vinaka Ben,Thank you for sharing your review and we are sorry that we did not meet your expectations. We have noted your feedback regarding the tiredness of the property. There is an on-going refurbishment programme that is uplifting all areas of the resort. This should address what you have kindly brought to our attention. In-regards to the patchy service, un-serviced room, non-replenishment of room amenities and the non-replenishment of food trays, have been shared with all the relevant managers for training and coaching purposes with all the team members concerned. Our sincere apology for the inconvenience caused to you.We hope to welcome you back so that we may create a positive impression.Kind Regards, Carey Osborne

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with a regular bus going down to the harbour. The restaurants had only mediocre food. Could do with a bar in the foyer area.
Stayed 7 nights in Mar 2024
Response from Carey Osborne on 29 Mar 2024
Ni Sa Bula Vinaka Alexander,We appreciate your review and for recommending a foyer bar. Without feedbacks like these, it is impossible to continually improve and enhance on the overall experience that our guests receive from our team, so we are very grateful for you taking the time to post your review. Our sincere apology for the mediocre food and have shared your feedback with the relevant managers for reviewing and rectification purposes where needed. We look forward to welcoming you back for a more positive experience.Kind Regards, Carey Osborne

6/10 Okay

Evan

Travelled with partner
The Hilton Denarau is relying on its name but it is not a five star resort anymore. The complex is in need of a total revamp from reception through to Nuku restaurant and rooms also. The swimming pools are the only 5 star areas in the complex and the balance of the resort is 3.5 star on today’s ratings.
Stayed 6 nights in Mar 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Evan,Thank you for taking the time to share your experience with us. Your feedback has been shared with all the relevant managers for awareness and urgency purposes. Furthermore, we do have an on-going refurbishment programme that is currently uplifting all the areas of the resort. This should address what you have kindly brought to our attention. Our most sincere apology for any discomfort and inconvenience that this may have caused you.The team and I hope to have an opportunity to welcome you back, so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing with wonderful atmosphere. Although we had rainy weather the resort ensured our kids were entertained and had an amazing time. Pentouse room was so amazing with balcony view all around. Cant fault them!
Stayed 8 nights in Mar 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Priscilla,Thank you for sharing your great review. We are so glad that you as a family had a great stay despite the rainy weather. The team and I look forward to welcoming you all back to us.Vinaka And Kind Regards,Carey Osborne

8/10 Good

DENNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was great with all that we needed.private pool outside the unit was great .staff were fantastic
Stayed 7 nights in Mar 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Denny,Thank you for taking the time to share your experience.We are thrilled that you enjoyed your room and our team members.We look forward to welcoming you back.Vinaka And Kind Regards,Carey Osborne

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The TV did not work, there was no conditioner or coffee pods replaced in the room.
Stayed 4 nights in Mar 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Daniel,Thank you for sharing your review.We are sorry to read of your experience regarding the TV, missing conditioner and coffee pods. Rest assured that we do take your concerns seriously and have shared your feedback with the relevant managers for training and coaching purposes with the team members concerned. Our most sincere apology for any discomfort and inconvenience that this may have caused you.The team and I hope to have an opportunity to welcome you back so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Extremely dated room facilities and very basic amenities. We had booked for three people and on arrival the couch in the second was not made up. Bathroom fan didn't work at all and the room turned into a steam room with slippery tiles. Not enough coffee, glasses or cups for three. Worst was the couch must have been infected with either sand flies or bed bugs. I got up in the middle of the night itching and was covered in bites on my abdomen, arms and back. A shocker and not expected from a Hilton. I stayed here twice before before covid but i will NOT return here,
Stayed 1 night in Mar 2024
Response from Carey Osborne on 29 Mar 2024
Ni Sa Bula Vinaka Tina,Vinaka Vakalevu for taking the time to share your review.It is disappointing to learn that we have not met your expectations, and have shared your feedback with all the relevant managers for training and coaching purposes with the team members concerned. Additionally, we are very concerned to learn of the sand flies/bedbug bites, and are actively looking into this matter to maintain the highest hygienic standards. Our sincere apology for the discomfort and inconvenience caused to you.We do hope to have an opportunity to welcome you back, so that we create a positive experience and further earning back your loyalty.Kind Regards, Carey Osborne

6/10 Okay

Harold

Travelled with partner
Disliked: Property conditions & facilities
5th stay at this place. 1st since COVID. It will be the last time. Breakfasts were average at best. Poorly restocked. Rooms were tired and in desperate need for refurbishment.
Stayed 6 nights in Mar 2024
Response from Carey Osborne on 2 Apr 2024
Ni Sa Bula Vinaka Harold,Thank you for taking the time to share your review and for your on-going loyalty.We are sincerely sorry that we did not meet with your expectations. Rest assured that we have taken you feedback on board and have shared it with all the relevant managers for urgent attention.The team and I do hope to have an opportunity to welcome you back, in order to provide the exceptional experience that we are known for.Vinaka And Kind Regards,Carey Osborne

4/10 Poor

Nevelan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel next door is we’re we spent our time
Stayed 5 nights in Mar 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Nevelan,Thank you for taking the time to share your review.From your scores, it appears that we did not deliver to your expectations. Any feedback on what we could have done better in order to score a five in your overall experience would be greatly appreciated.We do hope to have an opportunity to welcome you back, so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Claire Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at The Hilton Fiji, would recommend spending the extra to get an oceanview room it’s definitely worth it. The pool areas are stunning and we really loved the option of having the adults only restaurant, bar and pool.
Stayed 4 nights in Mar 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Claire,Vinaka vakalevu from the team and I for taking the time to share your experience at the Hilton Fiji Beach Resort And Spa.We are so glad that you loved your stay and we look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back for sure.
Stayed 5 nights in Mar 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Josh,Thank you for your 5 star rating.We eagerly await your return home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great as it is located at the end of a small peninsula. With great views.
Stayed 1 night in Mar 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Charlene,We are so delighted that you enjoyed the great views and location. Thank you for sharing this with us and we look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Caroline

Stayed 1 night in Mar 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Caroline,We appreciate you sharing your 5 star rating with us.Then team and I look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. Bula.
Stayed 1 night in Mar 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Justin,We appreciate you taking the time to share your 5 rating.The team and I look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Lisa Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, beautiful people
Stayed 7 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Lisa,Thank you for sharing your kind words regarding our team members and the Hilton Fiji Beach Resort And Spa.We look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

8/10 Good

James

Stayed 8 nights in Feb 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka James,We appreciate you taking the time to share your rating.The team and I look forward to welcoming you back.Vinaka And Kind Regards,Carey Osborne

4/10 Poor

Joy

Travelled with partner
Liked: Cleanliness, amenities
Room has been double booked, staff made a loud noise try to open the door when we was sleeping in the room, to wake us up. Staff apologized when he realize the room already has guests in, but Hilton is five star hotel, this sort of mistake is unacceptable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shane Douglas, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, every single staff member made us feel welcome. They were all great, and some just exceptional. Loved it and would happily stay again without hesitation.
Stayed 5 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Shane,We are heartened by your kind words and are absolutely delighted that you enjoyed your stay with us.The team and I look forward to welcoming you back; to your Hilton Fiji family.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Dale Fredrick

Stayed 8 nights in Feb 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Dale,We are thrilled with your score of 5 and we thank you for taking the time to share it with us.The team and I look forward to welcoming you back.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Joseph

Stayed 2 nights in Jan 2023
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Joseph,Thank you for sharing your rating of the Hilton Fiji Beach Resort And Spa.We look forward to seeing you again soon.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Haralambos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was quiet we werent hassled
Stayed 7 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Shawn,Vinaka Vakalevu for sharing your 4 rating. We are glad that you enjoyed the quietness and peace.We look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place and safe
Stayed 4 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Jacquelyn,We are so thrilled that you found your stay perfect and that you felt safe.We look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Satjend, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach. On-site restaurants and bars. Super friendly and helpful staff
Stayed 6 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Satjend,We are so delighted that you enjoyed your stay with us and we all look forward to your return home to us.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Close to shopping and fun. Great for day trips. Beaches arent great for swimming. Staff was very helpful.
Stayed 8 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Sean,Thank you for sharing your positive feedback regarding your stay with us.The team and I look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

jungae

Liked: Cleanliness, staff & service, property conditions & facilities
Your kindness.
Stayed 3 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Jungae,Thank you for taking the time to share your 5 rating.We look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

2/10 Terrible

Sze Wai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are old, the room has a leak, and there's a foul smell in the bathroom. I called the front desk, but no one answered.
Stayed 3 nights in Feb 2024
Response from Carey Osborne on 26 Mar 2024
Ni Sa Bula Vinaka Sze Wai,Thank you for taking the time to share your experience with us. We are sorry to learn of the challenges that you experienced during your stay. Your feedback was shared with all the relevant managers for training and coaching purposes with the team members concerned. Our most sincere apology for any discomfort and inconvenience that this may have caused you.The team and I hope to have an opportunity to welcome you back, so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Alexander John Aspden, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the adult only pool gave you an nice place to sit and relax and take in the sun. With a great selections of drinks and nibbles to enjoy soaking in the sun!
Stayed 14 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Alexander,Thank you for taking the time to share your review and for your 5 rating.We are so pleased that you enjoyed the Koro pool area.The team and I look forward to your return.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Christine Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Highly recommend. The staff are so friendly. Waqa gives off such a beautiful welcoming vibe. Inia was amazing and so friendly too. Mere D at the deli has an incredible memory (remembered 2 sugars in the coffee after 1 purchase) and makes a damn good coffee. The pools and restaurants are beautiful. The food is amazing. The bula express is such a great way for guests to get around. Only thing I’d suggest is a handle on the outside of the door off the balcony as it’s hard to open the door from the outside.
Stayed 6 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Christine,We are absolutely thrilled that you loved your stay at the Hilton Fiji Beach Resort And Spa.Thank you for your feedback regarding Waqa, Inia and Mere D. Your review has been shared with our team so that they know; that they are appreciated. Your constructive feedback regarding the handle has been noted and shared with the relevant managers for review. Without these feedbacks, it is impossible to continually improve and enhance on the overall experience that our guests receive from the team, so we are very grateful for you taking the time to post your review.We look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

John Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room great staff great place will be back
Stayed 7 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka John,We appreciate your kind words regarding your stay with us. The team and I look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Tegan Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, friendly, cannot fault! The hotel was beautiful, always clean, staff cleaning the trees everyday, the food was outstanding. We will definitely be back and bring some more family
Stayed 7 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Tegan,We are heartened by your kind words regarding your stay with us.We look forward to welcoming you and your family back in the near future.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay at the Hilton in Fiji. The staff was wonderful and so friendly. The room was very clean and I had a wonderful ocean and pool view. The food is very good and has a wide variety. I would recommend staying here if you are in Fiji.
Stayed 10 nights in Feb 2024
Response from Carey Osborne on 13 Mar 2024
Ni Sa Bula Vinaka Jody,A big Vinaka Vakalevu for taking the time to share your experience and for your recommendation of Hilton Fiji Beach Resort And Spa.The team and I look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

8/10 Good

Gregory

Travelled with family
Bus service between the rooms are frustratingly inconvenient at times.
Stayed 4 nights in Feb 2024
Response from Carey Osborne on 13 Feb 2024
Ni Sa Bula Vinaka Gregory,Thank you for taking the time to share your experience with the bus service. We have shared your feedback with the relevant team for training purposes and to ensure that this is corrected. Thank you for bringing it to our attention. We do sincerely apologize for any inconvenience and discomfort that this may have caused you.We do hope that we have the opportunity to have you back, so that we may create a more positive experience.Vinaka And Kind Regards,Carey Osborne

10/10 Excellent

Anushil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Carey Osborne on 14 Feb 2024
Ni Sa Bula Vinaka Anushil,We appreciate you taking the time to share your 5 star rating with us.The team and I look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

6/10 Okay

Colleen

Stayed 1 night in Jan 2024
Response from Carey Osborne on 13 Feb 2024
Ni Sa Bula Vinaka Colleen,Thank you for taking the time to share your rating. From your score, it appears that we did not deliver to your expectations. Any feedback on what we could have done better in order to score a five in your overall experience would be greatly appreciated.The team and I do hope to welcome you back for a positive experience.Vinaka And Kind Regards,Carey Osborne