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Reviews of Fiji Hideaway Resort and Spa

3.5 out of 5
Fiji Hideaway Resort and Spa
Queens Road, Coral Coast, Sigatoka, Nadroga, Korolevu, Nadroga-Navosa

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 732 reviews" "
Rating 8 - Good. 297 out of 732 reviews" "
Rating 6 - Okay. 102 out of 732 reviews" "
Rating 4 - Poor. 41 out of 732 reviews" "
Rating 2 - Terrible. 36 out of 732 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sabreen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Have stayed few times now and used to be our favourite place for holiday. Property has not been maintained after covid. We asked for milk in room it came 2 hours later. Shower was leaking all night, air con was too filthy to use. Powerpoint had electrical shot, fan only worked at one speed. No internet or TV in rooms. Only positive was the restaurant staff were very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and peaceful resort in a beautiful setting on the Coral Coast with superb staff and outstanding value for money.
Stayed 1 night in Apr 2024
Response from Team Hideaway on 17 Apr 2024
Thanks' for choosing Fiji Hideaway Resort & spaHope to see you again in near futureVinaka

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ellyana

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 2 nights in Mar 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & SpaThanks you for staying with us and looking forward to see you again in the future VinakaTeam Hideaway

6/10 Okay

Nathalie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Mar 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

8/10 Good

Crystal

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Lovely staff. Lots of free activities ran through the day and evenings that were always lots of fun for both adults and kids, Thankyou for having us
Stayed 5 nights in Mar 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks you for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

6/10 Okay

David Ian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Firstly most staff were amazing. Secondly the food from the kitchen was at 5 star price and we sent back 6 meals that were inedible. 2 meals and 2 starters were up to restaurant standard. Breakfast buffet was not enough to call a buffet. There was a lack of entertainment and equality of what is done for different guests, very poor form. Everywhere you look there was maintainance required, even down to toilet doors you cant close. Others complained of bare hot electrical wires hangingout of the wall but they wouldnt put people in the renivated units, it was accept what is given. Activities you cant do need removing from the website. Get the Suva Express for $10 instead of a $100 transfer. Could have been great but management needs to spend money. Not bad but many are better
Stayed 15 nights in Feb 2024
Response from Team Hideaway on 17 Apr 2024
Thank you for bringing your concerns to our attention. We value your feedback, and we sincerely apologize for any inconvenience you’ve experienced. Our dedicated team is actively reviewing your concerns

8/10 Good

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 2 nights in Feb 2024
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 3 time at fiji hideaway. Hope to come back many more times! Best place!!!!
Stayed 7 nights in Jan 2024

10/10 Excellent

jungae

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 1 night in Jan 2024

8/10 Good

viliti

Travelled with family and small children
Liked: Staff & service, amenities
Beach bures are spacious
Stayed 2 nights in Jan 2024

6/10 Okay

VARSHA V

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

jungae

Stayed 3 nights in Jan 2024

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday with 2 kids - we stayed a week and we all absolutely loved this resort, from the warm welcome with smiles, bula and a refreshing tropical juice, till we reluctantly left to go back home, accompanied by a roll of traditional drums and lovely staff members waving goodbye at the car. The staff are amazing, kind , helpful and made us feel special . The location is great, right on a coral beach with plenty of snorkelling and kayak opportunities ( equipment is available at no cost) . Sunsets are awesome and picture perfect. There are lots of activities to keep you entertained and help make new friends. I loved the aqua gym and the sun dance at 12, they made me feel part of a lovely community. The swimming pool is gorgeous and the slide is fun ( very fast though !) . The food is ok and the Japanese restaurant is fantastic. Breakfast is abundant and varied. The Bure have everything you need and are set in a luscious and well kept tropical garden. We visited other resorts for the day and found them very impersonal , fancy but not authentic, and were happy to go back to our Hideaway where we felt we were really in Fiji. We will definitely visit this resort again! Vinaka !
Stayed 7 nights in Jan 2024

6/10 Okay

Mohammed, Nadi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in good condition. Location is very good. Pool is good. Food is not up to resort standard. Upgrade to digital and fast pace world is recommended
Stayed 1 night in Jan 2024

10/10 Excellent

Balsundaram

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Sunita, Manukau

Travelled with family
Liked: Amenities
Everything was good. We enjoyed every bit of our stay. Happy hour activities are good and keeping environment lively thanks team Hideway for lovely hospitality
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark Bruce, Grovedale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Lots of activities. Very good food. Beautiful surrounds.
Stayed 8 nights in Dec 2023

8/10 Good

Mark

Liked: Staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Farhad

Stayed 2 nights in Dec 2023

2/10 Terrible

Rakesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The surroundings are immense sand sea trees breeze beautiful our disappointment rooms are run down sinks are dirty vanity bench way low we asked for soaps towels never reached our room till check out fan broken down called for repairs no show ceiling fan soiled linen way past due date dirty linen front office staff lost the BULA smile food no good not recommending to anyone
Stayed 2 nights in Dec 2023

10/10 Excellent

Vaitele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Namal

Travelled with family and small children
Liked: Cleanliness, staff & service
Its is great location and sea bath in the evenings is a great fun. clam and clean place. However, not happy with the food menu and choices. Even the breakfasts was not that great. no much activities are planned by the hotel.
Stayed 2 nights in Dec 2023

2/10 Terrible

Shylee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To say this resort is tired and rundown is an understatement. It’s clear that no money has been spent on it post Covid. We stayed in a Beachfront Bure and it wasn’t like the photos. We had mould in the shower and housekeeping barely cleaned the room. Our toddlers feet were constantly black. No towels in the room upon check in and after calling to request some it took a long time for them to arrive (hours) and when they did, they didn’t supply any for our children. Wifi only in the main area which does not reach the rooms. It was unfortunate that Cyclone Mal went through during our stay. We were ill informed and strangely staff boarded up the vacant rooms but wouldn’t board up our windows even though we had two children under two & were beachfront. The outdoor bath was unusable due to the dirt and debris from the cyclone and nobody cleaned it up. The resort lost power and their generator malfunctioned. Each staff member would tell us a different story. After 17 hours of no power, no room phone, flat mobiles, no shower, stifling hot Bure and two cranky babies who couldn’t sleep, we moved resorts so we could get some comfort and air conditioning. The arrangement was that the Hideaway would pay for our two nights accommodation at the alternate resort but we needed to pay upfront and then go through Expedia to recoup the funds….the hideaway have retracted their word now that we are back home & told Expedia they would only refund two unused nights at their resort.
Stayed 8 nights in Nov 2023

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet the staff were excellent and the beachfront villa was terrific
Stayed 6 nights in Nov 2023

10/10 Excellent

Jenny

Liked: Amenities
none
Stayed 2 nights in Dec 2023

8/10 Good

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Pardeep

Stayed 1 night in Dec 2023

6/10 Okay

Tracey

Travelled with family
Only a 3 star resort with 5 star prices. Way too expensive to do anything in the resort. Pool was nice.
Stayed 7 nights in Nov 2023

10/10 Excellent

Rod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Team Hideaway on 5 Apr 2024
BulaGreeting from Fiji Hideaway Resort & Spa. Thanks for staying with us.We certainly hope you enjoyed your stay with us and we look forward to having you back in the future.VinakaTeam Hideaway

6/10 Okay

Autiko

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Reef, sea views and sun set amazing.
Stayed 3 nights in Dec 2023

8/10 Good

Shelini

Travelled with family
Liked: Cleanliness, staff & service
No light around the walk area
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is fabulous, however having transport allows access to multiple attractions. The beach, pool and surrounds were very accessible with snorkeling and kayaking off the beach.
Stayed 5 nights in Nov 2023

2/10 Terrible

Navneet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extreme unhygienic and dirty place, we had a terrible experience, electricity cut off, so after waiting overnight we had to change the hotel. Not recommended at all.
Stayed 6 nights in Nov 2023

10/10 Excellent

Cheney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Hideaway Resort and we just can't get enough!
Stayed 7 nights in Nov 2023

2/10 Terrible

Cherish

Stayed 4 nights in Nov 2023

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the beachfront bures with the hammock chair on the lanai. Perfect for relaxing. Spacious, clean units. Dining area and pool are a bit tired, could use some updating but the food was great!
Stayed 5 nights in Nov 2023

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolute amazing time at the Hideaway! The staff are incredible, lots of fun activities to do within the resort. Definitely recommend getting to know the locals as they recommend fun things to do outside of the resort. Buffet breakfast was delish and we enjoyed our meals in the resort. Suggest going into a main town for groceries/snacks plus getting a Fiji SIM card as the wifi doesn’t cover the whole resort.

6/10 Okay

Angus

Stayed 10 nights in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

6/10 Okay

Trevor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was okk. Rooms were not very clean. No towels in the room. Staff at the front desk was rude.they made me wait 1.5 hours before the room was ready.
Stayed 2 nights in Nov 2023

8/10 Good

william

Stayed 11 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay at the Hideaway. Staff so welcoming and accomodating and the grounds were beautiful. If you are looking for a nice relaxing stay with exceptional Fijian hospitality this is the place. Plenty of free activities and snorkeling at your doorstep
Stayed 10 nights in Oct 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location, great value for price. Fijian hospitality great. Food too spicey.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mikayla

Liked: Staff & service, property conditions & facilities
Lovely get away
Stayed 4 nights in Oct 2023

6/10 Okay

Deborah

Liked: Staff & service
Stayed 6 nights in Oct 2023

10/10 Excellent

Litiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Aaliyah

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We stayed here for 3 nights with our 2 kids, however it turned out very stressful for my kids since there was heaps of stray cats and dogs around , being parents of kids who are scared of cats made it very difficult to handle their fear to go around the resort. And there was no mention about cats or dogs anywhere while booking and we can’t say cats and dogs are everywhere since I never had problems in any other resort I stayed during my visit to Fiji. Overall resort staff was very nice however franjapani Bure needs a lot of maintenance.
Stayed 3 nights in Oct 2023

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
The beach and gardens are beautifull, the rooms are very spacies and clean. It is a outdated Resort but kept clean, down point is that the road is close to the last row of bures. Better go for beach bures if you stay longer.
Stayed 1 night in Oct 2023

4/10 Poor

Rony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, tired surroundings. Disgusting expensive food. Very noisy swimming pool. Awful entertainment. Expensive drinks, cocktails were just pre-made juice drinks with rough spirits.
Stayed 4 nights in Apr 2023