Ratings based on 301 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 22 Mar. 2020
Comment from Hotel Management
24 Mar. 2020 by WSLR, Hotel Management
Thanks Wendy.
4 out of 5
by A verified traveller

Posted 27 Feb. 2020 on Hotels
It was short 4 days paid 5 didn’t get refunded, no room service during does day and had to get my own coffee and internet is terrible.
Comment from Hotel Management
5 Mar. 2020 by WSLR, Hotel Management
Thanks for taking the time to share your feedback with us Naomi. Unfortunately we are unable to retrieve your booking details but would love to be able to look into your reservation, please contact us directly and one of our team members will happily look into this for you.
4 out of 5
by A verified traveller

Posted 25 Feb. 2020 on Hotels
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you
3 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Lastminute
The accommodation was a good size for 2 people. The walls are very thin and you could clearly hear people talking next door. Understandable the auto lights out front are for people to see and security but gets a little annoying when it constantly goes off lighting the entire room. First walked in and the room smelt strong of cleaning chemicals and was still strong few days later with Windows open. Bugs and cockroaches were crawling all over kitchen bench and ants were found on the floor. Im not bothered about having wifi on a holiday but advertising wifi and then finding out you have to exchange 2 vouchers to get 60mins is a different thing. The acconodation is a short walk to the beach which is nice. The only other issue we had was parking. Only the first night we got to park outside of our room. But the other nights we had to park away from it because the people next door acted like they were the only ones staying there and parked in both spaces.
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you for your valued feedback, we will take on board your comments as we are always looking for ways to improve our guest experiences. We do hope that you will choose to stay with us again in the future.
4 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Wotif
Quiet, friendly, clean, great swimming pool. handy location. nice place
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you
3 out of 5
by A verified traveller from Smithton

Posted 8 Feb. 2020
The people staying next door were up being noisy throughout the early hour's of the morning..on both nights we stayed
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you for your feedback Rick, we are sorry to see that your nights were negatively impacted by guests not being considerate to others.
5 out of 5
by A verified traveller

Posted 2 Feb. 2020 on Lastminute
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Jan. 2020 on Hotels
1 out of 5
by A verified traveller from HK

Posted 24 Jan. 2020
Many roaches in the cabin I was staying in. Just about one in every drawer that I opened No air conditioning except for a heater. (It was close to 40 degrees Celsius during daytime!)
Comment from Hotel Management
26 Jan. 2020 by WSLR, Hotel Management
Nobody would want insects in a cabin. Sorry to read that happened to you. The flipside of our great location next to the beach and the bush is that in times of hot weather, flying insects become more of a challenge. While we are proactive with insect control, we don't stop every insect every time. But having lots like you describe is unusual and likely relates to the 40 degree heat at that time that you describe. Please write to our management via enquiries@wslr.com.au, quoting your previous res #, if you are open to coming back, as we don't want to leave you with negative feelings about us or this beautiful region. Thanks.
4 out of 5
by A verified traveller from Queanbeyan

Posted 23 Jan. 2020 on Wotif
Close to beautiful beach, lots to do. Well looked after and secure.
Comment from Hotel Management
26 Jan. 2020 by WSLR, Hotel Management
Thanks for your review. We look forward to hosting you again soon.